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Absolute Poker steals $1700 of my money?

Discussion in 'Poker Complaints' started by runwalkjump, Sep 12, 2007.

    Sep 12, 2007
  1. runwalkjump

    runwalkjump Dormant account

    Occupation:
    Poker player, consultant
    Location:
    United Kingdom
    I know I'm new and that means I'm probably a scammer and so forth, but I figured I'd post my story here to see if anyone can help me. I already sent an email to the Kahnawake Gaming Commission but I highly doubt that will do anything.

    I deposited $1700 USD to Absolute Poker about a month ago and played a few hundred hands there, and attempted to transfer to a friend. After doing so, they cancelled the transfer and closed my account and requested documents to prove my identity. I sent them in and Adrian from the security team said my account would be unlocked within 2 days. They didn't do it, and 2 weeks later I called them and Adrian said that my account would likely stay closed. I submitted documents (again, they lost them the first time) and I got an email that said my account would remain closed. I said that's fine, but I want the $1700 refunded to my Click2Pay account.

    I have not heard back from them, and I think they intend to steal my $1700 for no reason.

    I understand they want to close my account for "security reasons" and I guess that's fine; I don't want to play there anymore anyway (the games suck and the customer service is quite clearly terrible), but stealing my $1700 on top of that? Ridiculous.
     
  2. Sep 13, 2007
  3. pokeraddict

    pokeraddict Webmaster

    Occupation:
    Pro Poker Player
    Location:
    Las Vegas
    How much were you trying to transfer to your friend?
     
  4. Sep 13, 2007
  5. Chipeez

    Chipeez Wannabee SuperMan webmeister

    Occupation:
    Web-boss
    Location:
    Utrecht
    I'm not getting this. How can you understand that they closed your account? Only way I would understand a casino/poker closing my account was if I done something that breaches the t/c of the site.

    I'm not saying this is the case, but I think it's strange you accept it so easy that they close your account.

    About the 1700, I think if you are legit and there were no strange things happening with your account/play. They should refund it..
     
  6. Sep 13, 2007
  7. SeattleSinner

    SeattleSinner Dormant account PABnononaccred2

    Occupation:
    Professional Gambler
    Location:
    USA
    I think the poster is leaving something out. This doesn't really make sense.
     
  8. Sep 13, 2007
  9. runwalkjump

    runwalkjump Dormant account

    Occupation:
    Poker player, consultant
    Location:
    United Kingdom
    They refunded me in full today after I complained to 2+2, KGC, and Meister. Thanks all!
     
  10. Sep 17, 2007
  11. lots0

    lots0 Banned User - troll posts - flaming PABnonaccred

    Occupation:
    I do nothing productive
    Location:
    Hell on Earth
    It sure looks like you are.



    The next day AP refunded your money...

    After your complaints.... Bullshit.

    Your money was coming anyway, AP caught you doing something, closed your account (and your friends) and sent you your money the very NEXT DAY.

    I call this a "trash AP thread" that has no basis in reality...
     

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