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Absolute disgrace from hippodrome casino

Discussion in 'Online Casinos' started by spintee, Aug 28, 2015.

    Aug 28, 2015
  1. spintee

    spintee Meister Member webby mm2

    gambler :)
    Ok so I signed up to hippodrome casino some while back, Just received an email about 100% bonus and 50 free spins, I chucked a £10 in to test as when I first signed up they offerd 100 spins to find out it was reduced lines to 10,

    Any way I checked and the checky buggers have reduced line to just 5 lines? Absulute horrible behavour from a casino, I ask where was the terms about only being 5 line, Answer

    Craig: Alright now those spins given to you was just part of the welcome offer.
    Terry: Yes but only 5 lines is a bit rude
    Craig: This is predetermined due to its part of the welcome bonus
    Terry: Ok, fair enought, I go try my luck, Thank you for time

    Could not direct me to the terms about only 5 lines because there is none

    Absolute disgrace from hippodrome casino: hip.JPG,Aug 28, 2015
    8 people like this.
  2. Aug 28, 2015
  3. dunover

    dunover Unofficial T&C's Editor Staff Member CAG PABnononaccred PABnonaccred PABinit mm3 webmeister

    International Money Launderer
    the bus shelter, opposite GCHQ Benhall
    Not the first time, we've had as low as 1 line on the 100-line Cashapillock before believe it or not.
    Quite simply casinos that pull this stunt are not far short of scum IMO. ANY casino that did this to me (fortunately none so far) would find me closing the account forthwith. If they feel fit to take the piss out of depositors, they don't deserve them.
    12 people like this.
  4. Aug 28, 2015
  5. barbara12

    barbara12 Senior Member

    That would certainly piss me off! Never trusted that site. Had to cancel the account as I was getting texts constantly and the promos were too lucrative. I just hope you whoop their ass and win big Terry!
    1 person likes this.
  6. Aug 28, 2015
  7. spintee

    spintee Meister Member webby mm2

    gambler :)
    Nope. Busted out in record time as per, I had a gut feeling that they was going to be reduced lines but that was my last deposit for a few weeks now so even more determined to stick it out a while, Machines have dried me out and need a few house improvements doing,

    Theres no excuse for it, If so than they should state this in the terms,

    For you experts out there is this misleading term? Would the advertising agency have something to say about this? Not that I am to bothered as just not getting another 1p of me,

    Also why I am not playing I am going to go threw all sites and clean my list once and for all :)
    4 people like this.
  8. Aug 28, 2015
  9. Simmo!

    Simmo! Moderator Staff Member

    Web Dev.
    What it does is raise a player's expectations to a level that can't be met which is an odd decision for an experienced marketing department to make in my opinion. Free spins has been a very successful acquisition tool for casinos but gradually they are stretching it to the point where it becomes ineffectual and guess who'll be the first to act surprised when it's not working any more?

    I have encountered a couple of these reduced line ones a long time ago and my immediate reaction was anger in that I had been duped into logging on. From that point on I have never even bothered logging in for free spins unless it specifically told me in the email what the value of each spin was (ie: it was worth the effort!) and I doubt I am alone.
    6 people like this.
  10. Aug 28, 2015
  11. dionysus

    dionysus can turn wine into water CAG MM

    I'm a Canucklehead
    Like Mr Burns said, 'Don't poo poo a nickel, Lisa'. Even for 5 free FS I'll log in; they're free and I've gotten some pretty good playtime from a mere 5 spins.
    Now, dep + free spins - not a draw for me.
    3 people like this.
  12. Aug 29, 2015
  13. KasinoKing

    KasinoKing WebMeister & Slotaholic.. CAG MM PABnonaccred webmeister

    House-Husband and Casino Advisor
    Bexhill on sea, England
    Any free-spins which are at less than maximum lines is a total SHAM and should not be tolerated! :sob:
    It's bad enough that most are at minimum bet - I still remember the "good old days" when Ladbrokes was still MG and they gave out free-spins on TR2 @ £2.10 per spin :thumbsup:
    Some casinos are so tight these days, they squeak when they walk!

    4 people like this.
  14. Aug 29, 2015
  15. FAZI1

    FAZI1 Experienced Member

    Punta Cana
    The best part of this promotions if they marketing team belive they are smart and they erned some money with this kind of promtins - find new depositors or got some more deposits in short time......

    Yhym of crose every player who use this kind of promotions after notice they reduce line to 5 not maximun line in free spins - never back to this casino and never make deposit again.

    So summary they shot in foot and lose more in long period . + Black press in web and bad reputations. So summary they marketing team is not so smart...
    1 person likes this.
  16. Aug 29, 2015
  17. chuchu59

    chuchu59 gambling addict CAG PABnonaccred

    Free spins are part and parcel of the offer and influences a player's decision on whether or not to deposit. Reduction to 10 lines and then five is appalling behaviour from the casino.
    2 people like this.
  18. Aug 29, 2015
  19. nikantw

    nikantw Ueber Meister CAG MM PABaccred

    A bit of this and that
    Last time I deposited because of free spin offer the spins were at only 1 line :p
    One line free spins......

    I think I posted about it here. They didn't do that again (as far as I know) but they are at "The Reservation" (Palace Group).
    1 person likes this.
  20. Aug 29, 2015
  21. hedgehok

    hedgehok Meister Member mm3

    The good thing is on netent slots I've never experienced stuff like reduced lines before - only on Microgaming.
    So when you get a decent Free spin offer for a netent slots (especially with fixed paylines) you know how much they are worth in advance.
    2 people like this.

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