I have a problem with Absolute Poker.
They closed my account, after i tried to withdraw my balance. I think this were 70 usd. I deposited via Moneybookers or Neteller and withdrew to Epassporte.
The first email i got contained:
Kindly be advised that after investigating your account we found that it is linked to other accounts that were involved in suspicious and/or fraudulent activity.
Afterwards i contacted them by email and asked for explanation. They requested to call them. I did and asked for explanation again. They said, that they are not bank
Ok. so what i did wrong? No explanation. but requested my documents.
I sent them my documents. No reaction for some days. ( although i was assured that in 48 hours i will be contacted) I contacted them one more time. Got the answer:
Kindly be advised that after investigating your account we found this account in suspicious and/or fraudulent activity. Therefore, your account has been permanently closed.
For any additional requests for specific reasons or proofs, they wrote the same mantra.
So 21 email were sent and received. Call phone was made. Documents were sent.
The situation is funny because we are talking about 70 or 80 usd. But it seems to me like approach. very unfair approach
So, who can help me to resolve this issue?
They closed my account, after i tried to withdraw my balance. I think this were 70 usd. I deposited via Moneybookers or Neteller and withdrew to Epassporte.
The first email i got contained:
Kindly be advised that after investigating your account we found that it is linked to other accounts that were involved in suspicious and/or fraudulent activity.
Afterwards i contacted them by email and asked for explanation. They requested to call them. I did and asked for explanation again. They said, that they are not bank

I sent them my documents. No reaction for some days. ( although i was assured that in 48 hours i will be contacted) I contacted them one more time. Got the answer:
Kindly be advised that after investigating your account we found this account in suspicious and/or fraudulent activity. Therefore, your account has been permanently closed.
For any additional requests for specific reasons or proofs, they wrote the same mantra.
So 21 email were sent and received. Call phone was made. Documents were sent.
The situation is funny because we are talking about 70 or 80 usd. But it seems to me like approach. very unfair approach

So, who can help me to resolve this issue?