A "the person read my mail" sign...

[Edward D. Wood]

As I was reading some of the complaints threads...like the one from Chuchu
On or around 10 December I claimed a bonus at Dendera but as my ecocard had not been funded yet I was unable to deposit. A day later I found that the claimed promo had disappeared. I asked live chat and the lady told me that the promo was still active and I only had to make a deposit to make the bonus active. So half a day later, my funds at ecocard finally showed and I went to make a deposit. The cashier wont allow this and I asked live chat for the reason.

The lady told me she had no idea on why the deposit wasnt accepted but would ask management to give me a reply. I also sent a pm to ricardo (forum rep) to look into this. Another 2 weeks passed and no reply so I again went to live chat who promised this time that I will definitely get a reply by 8 Jan. Still no reply so I went to live chat on 10 Jan to ask why I didnt get a reply. The same standard reply from live chat "still awaiting a response from management. As soon as the case is reviewed you will get a reply'. WTF? It's been a month and it was obvious they were unwilling to give me a reply on what is a legit question. In the meantime I also sent a second pm to Ricardo after noticing that he had visited the forum. Now up to present and there is no hint of a reply from these guys nor from ricardo as if the issue never occured.

So where is courtesy from this disgraceful casino? At the very least i should have gotten a reply and whether I would have accepted the explanation is another thing. Simply avoiding the issue is not something any casino should be doing. I noticed that some members have placed them on a par with Vegas Regal. Far from it mates. Ricardo was sent 2 pms. The very least he should have done was acknowledge the pms. Instead he ignored them and he had visited the forum at least twice since my 1st pm. I would dearly love to see if they have the guts to reply to this thread.

I know from other forums that there is a configuration methode for the admin to show if the person read your mail. So, if you write a pm to a person from here and you wanna know if he/she read your mail....make a sign or something behind the mail "unread" and "read".

Maybe this would give your mail more "power". The knowledge that the sender knows that you have been reading his/her lines.

Just an idea

Ed

Chuchu: I hope that this is ok for you to post your thread here [again]. If not, CM please remove the text!

 

[Pinababy69]

If you're talking about PM's sent through the forum, we already have that option. It's down at the bottom of the message you're sending, under Additional Options. There's a little box you can tick off that says "Require a Read Receipt for This Message". If you tick that, you can go into your mailbox, and see if your PM has been picked up or not. It will say something like "You have 5 confirmed and 1 unconfirmed messages"....something like that.

If you click on that, you can see which of your PM's have been read, and which haven't.

If that's what you mean.

 

[Edward D. Wood]

If you're talking about PM's sent through the forum, we already have that option. It's down at the bottom of the message you're sending, under Additional Options. There's a little box you can tick off that says "Require a Read Receipt for This Message". If you tick that, you can go into your mailbox, and see if your PM has been picked up or not. It will say something like "You have 5 confirmed and 1 unconfirmed messages"....something like that.

If you click on that, you can see which of your PM's have been read, and which haven't.

If that's what you mean.

Aaaaaargh....... yes. Oh man, but the I think it is idea what counts
Thanks for having more seeing eyes than me!