888 cashout issue

[camearooney]

hi i play on alot of live casino sites basically what happend is i deposited to my 888 account trough paypal i won £8500 cashed it out but in the mean time paypal limited my account and will not send or recive any payments so now i owe 888 £1200 an they have a cashout of £8500 of mine does anyone know what will happen i got an email from the operations department saying they tried to take funds out of paypal an where declined so now im guessing i pay the amount owed from my bankcard an they then process my cashout or take the amount owed out of my cashout i emailed them back but i havnt herd nothing its been 48hrs now i just want to resolve this do you think there is anyway they can say im not havein my money ?? i ment to say the cashout was processed an they told me it was paid can they stop it if they want to ??

thanks

 

[Jasminebed]

They have a rep here https://www.casinomeister.com/forums/members/

I'd contact Rachel by private message and give her my account info, hopefully she can help you sort this out.

 

[LaurieJim]

Rachel is an outstanding rep and will help you out , no worries there, just contact her and she will be right on top of it

Laurie

 

[BingoT]

Hey Camearooney Rachel is one of thee best reps.
She will sort this out for you asap.
~T~

 

[camearooney]

ok thanks very much for your help ill message her now im new to forums so i hope im doing the right thing basically its like i lost my bankcard an have to pay a diffrant way just its paypal an not a card i hope they cant say your not haveing your cash out


thanks for your help

 

[conker]

sounds like you will be in good hands with Rachel. I am not a huge fan of 888 casino, but have never had any issues with cashing out.

Best of luck

 

[camearooney]

so i now this is probably a silly question but what does rachel do exactly ? does anyone think they will say deposit the 1200 i owe them that i won with an void my cashout ? its a genuine mistake paypal messed me up hopefully 888 say pay the 1200 i owe them an then thy will process the 8500 cashout ?

 

[mn001]

Did you use e-check or anything like this? Or did you pay the deposit with a paypal balance? If you paid with paypal balance I think there should be no problems. If you paid with a check that bounced (doesnt matter if its yours or paypals fault) or something like that I don't think you will get paid.

Please let us know exactly how you can owe them 1200? Without this info it's impossible to know.

 

[IanO]

Just OOC, why did paypal slap this limit on you? It's not something I've come across before and I'm assuming they gave you a good reason.

If it was all just a simple misunderstanding I'm sure Rachel will do all she can to sort it to your satisfaction. You may need a little patience though. I know how hard that is... especially when large sums of money are concerned... but like the Guinness ads say, ''Good things come to those who wait''

 

[camearooney]

yeah basically i sold some stuff on ebay they paid me i used the money in my paypal balance to deposit onto 888 in the mean time 888 took some of the transactions an not others they show as pending in my paypal but then paypal has limited my account and put the money back into my paypal balance an will be holding the money for 180 days therefor 888 cant take there money i just had an email back from the operations team sayin

As of late yesterday evening, PayPal has advised us that there are outstanding issues pending with them. If this is not the case, we will try to capture the funds within the next 48 hours. If you have not contacted them, you will need to do so before we can attempt to capture or take the amounts from your account. In order to receive the winnings which we are sending to your PayPal account, resolving your account with them will ensure that you receive this money to your PayPal account and we in turn can collect the amount for the deposits.

i clearer said in my email to the operations team that paypal have limited my account so is there another way of me paying off the amount owed like via my debit card or take the money out of the £8500, this isnt my fault at all i havnt done anything wrong just paypal decided to limit my account because of a dispute with an ebay buyer thats all an they have told me it permantly limited so no chance of getting it open again and after 180 days i will be able to withdraw the funds thats in that account

 

[mn001]

yeah basically i sold some stuff on ebay they paid me i used the money in my paypal balance to deposit onto 888 in the mean time 888 took some of the transactions an not others they show as pending in my paypal but then paypal has limited my account and put the money back into my paypal balance an will be holding the money for 180 days therefor 888 cant take there money i just had an email back from the operations team sayin

As of late yesterday evening, PayPal has advised us that there are outstanding issues pending with them. If this is not the case, we will try to capture the funds within the next 48 hours. If you have not contacted them, you will need to do so before we can attempt to capture or take the amounts from your account. In order to receive the winnings which we are sending to your PayPal account, resolving your account with them will ensure that you receive this money to your PayPal account and we in turn can collect the amount for the deposits.

i clearer said in my email to the operations team that paypal have limited my account so is there another way of me paying off the amount owed like via my debit card or take the money out of the £8500, this isnt my fault at all i havnt done anything wrong just paypal decided to limit my account because of a dispute with an ebay buyer thats all an they have told me it permantly limited so no chance of getting it open again and after 180 days i will be able to withdraw the funds thats in that account

Should be no problems. Just send paypal the tracking #'s of things your have posted etc to people you sold stuff to. Should be cleared within a few days... I hope you sold allowed things though. Paypal is very strict about selling A LOT of things. But I guess they would told you if that's the case.

That 180 days thing is just for scammers... and then it's a check sent only after the 180 days.

 

[camearooney]

i said once i issue a refund an everyone is happy will my account be re opened they told me no as im high risk ? ive never done anything wrong on paypal an its a permaniant limitation ive just got off the phone from paypal they have said that i should ask 888 to cancel the pending transactions and give me another option to clear the outstanding amount but im thinking then 888 can say well if we cancel the transactions my cashout will become void as thats the money i won with im so angry as this isnt my fault its paypals an now im suffering im praying i get my money i just hope 888 say clear the amount with my card an then process my cashout but i cant see it being as simple as that i think if they cancel the pending transactions to paypal then that will be there excuse to say well your winning will be reset but i wont have an option as paypal are closein my account aint even as if i could wait 6months then pay 888 an get the cashout because paypal are closeing my account

 

[Rachel888]

WOW!

I just wanted to say wow! thanks for all the love!

I am looking into the issue

 

[vinylweatherman]

PayPal are high risk. They are getting alot of stick by watchdog and consumer protection groups over these arbitrary actions taken, and often it is the other party doing the scamming as Paypal simply takes their word for it when they make an allegation against a seller. The main scam is to pretend to have not received the goods, something that cannot be proven, but the onus is then on the seller to prove that they both sent the goods, and that they were received. The other scam is for the buyer to claim the goods are fake in order to get both a refund and to keep the "fake" goods. A case involving a valuable antique violin has created a stink, as Paypal appointed itself an expert in this niche market, and declared a violin fake just because it had the wrong label in it, something that according to genuine experts is actually quite common from violins made that long ago as labelling rules we have now just didn't exist, and there was less concern about accurate labelling. Paypal then confiscated the money from the seller, and told the buyer to destroy the violin, and this is what had the whole antiques community up in arms.

It is therefore unwise to mix ebay and casinos on the same Paypal account, since this is a routine procedure whenever a buyer raises a dispute, even where the seller is completely innocent, but wrongly held to be guilty because too much reliance is placed on the buyer's side of events, and paypal lack the expertise in many niche markets to reach a proper conclusion.

 

[BustedFlush]

A very accurate summary of PP VWM.....
I would never gamble using my PP for the exact reason the OP has experienced. Summary and arbitary account closures are commonplace, and the presumption of guilt until you prove otherwise is awful.
I used to sell on the 'bay and had 12 bogus claims of non-delivery made, money immediately taken from my a/c depsite having tracking proof of delivery and even signature scans - I only ever got ONE of the 12 repaid in my favour.
PP are based outside the UK and holding others' money for 180 days without proof of guilt, just on mere 'suspicion' without paying interest would inevitably fall foul of UK consumer laws or FSA rulings as well as them telling 3rd. parties that a vendor's account is 'suspicious' potentially getting them sued for providing false and damagesome information. (Several people in the UK have been compensated for similar by Credit Reference Agencies for providing inaccurate or false data to third parties.)
I believe the rep Rachel should read www.paypalsucks.com for hundreds of similar horror stories.....

Summary seizure and retaining of others' money? Vague and unsubstantiated excuses for doing so? Looks like the the online gaming industry's losing it's monopoly......

Sorry, I forgot - the 180-day Paypal funds-retaining period was described as 'for scammers only' in an earlier reply. This is untrue and a bit insulting to the OP. The 180-day period is to cover Paypal (usually with your legitimately held funds) against chargebacks for undelivered or fake goods, the reason being the purchaser under credit card rules can only lodge a claim in the first 6 months after purchase.

 

[vinylweatherman]

PayPal have "form" on this forum. Cast our minds back to the devastating earthquake that hit Haiti. Bryan started a charity fundraising drive on the forum, having secured matching donations from the Calvin Ayre foundation. I reactivated my dormant Paypal account, but by the time I had gone through the procedure, Bryan announced that Paypal had pulled the plug, and blocked the fundraising until Bryan could produce a formal letter from one of the charity groups that were going to channel what we raised into relief efforts. This piece of "red tape" would have taken too long, so Bryan managed to arrange a facility with Neteller, who did not impose any such "red tape", and I was able, along with others, to get my donation in. The fund raising drive lasted less than a week, and would have been impossible under Paypal's restrictions.

Bryan was presumed to be a scammer until he could prove otherwise, whereas Neteller appreciated the emergency nature of this particular effort, and did not impose restrictions suited to a more leisurely and prolonged fundraising drive.