I created account, read the terms and conditions, didn't see anything that would decline me for getting the bonus. Played the free spins, Made a deposit, waited a while and then asked live support why I didn't receive bonus. And they told me that according to their terms and conditions you can't get the bonus if you have already claimed it from another of this group casino, which I had done.
This was weird since I didn't see any mention about that when I read through terms and conditions. So I asked about it, and it seems that they have 2 different terms and conditions for their bonuses. When you go to their
Is this acceptable behavior for accredited casino?
I wasn't sure should this go to bonus or non-bonus forum, but moderators feel free move this if this isn't in right place
This was weird since I didn't see any mention about that when I read through terms and conditions. So I asked about it, and it seems that they have 2 different terms and conditions for their bonuses. When you go to their
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there's that big $777 FREE BETS banner, and if you click on that you get to one page of terms and conditions for this bonus. But if you go through Casino Promotions > $777 free play bonus promotional terms and conditions, you get whole different set of terms.Is this acceptable behavior for accredited casino?
I wasn't sure should this go to bonus or non-bonus forum, but moderators feel free move this if this isn't in right place