777 Dragon Casino

KariRunk

Dormant account
Joined
Dec 20, 2007
Location
EU
I created account, read the terms and conditions, didn't see anything that would decline me for getting the bonus. Played the free spins, Made a deposit, waited a while and then asked live support why I didn't receive bonus. And they told me that according to their terms and conditions you can't get the bonus if you have already claimed it from another of this group casino, which I had done.

This was weird since I didn't see any mention about that when I read through terms and conditions. So I asked about it, and it seems that they have 2 different terms and conditions for their bonuses. When you go to their
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there's that big $777 FREE BETS banner, and if you click on that you get to one page of terms and conditions for this bonus. But if you go through Casino Promotions > $777 free play bonus promotional terms and conditions, you get whole different set of terms.

Is this acceptable behavior for accredited casino?

I wasn't sure should this go to bonus or non-bonus forum, but moderators feel free move this if this isn't in right place
 

nerv

Dormant account
Joined
Jul 14, 2007
Location
lower back of EU
One is "General bonus T&C" and other is "Welcome bonus T&C" if I remember correctly.

Yes, this rule is there for long time at Casino Rewards group.

Question is, whether you got invitation to 777 dragon by email or you did it on your own initiative?
Because there should exception for this rule when you are invited.
 

KariRunk

Dormant account
Joined
Dec 20, 2007
Location
EU
One is "General bonus T&C" and other is "Welcome bonus T&C" if I remember correctly.

Yes, this rule is there for long time at Casino Rewards group.

Question is, whether you got invitation to 777 dragon by email or you did it on your own initiative?
Because there should exception for this rule when you are invited.

Didn't get invitation. Browsed through accredited list here and picked one.

This
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is the one I read before making an account. And this is the
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one that I should've read.

As you see the first on is Terms and Conditions for our Promotions at 777 Dragon Casino. And there's even own section for freeplay bonus, 4.5. So after reading this, should I still start looking around their site if they have another set of terms and conditions somewhere.
 
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