3dice, where the customer is them

msucats

Banned User - used the c-word
Joined
Apr 1, 2008
Location
USA
So, it seems that I have been banned from 3dice forever. This maybe my first post here but I am dude57 on 3dice chat and will be known to any regulars. You could probably say I deserved it for what I said. This is only part of the story and was the result of repeated frustration dealing with certain cs reps and management. The initial incident was last night after a blackjack tournament I mere said "Lance gives off a bad vibe" in chat. I'm not really sure what the insult is with this as i didn't mean it in a hostile way really. I immediately go to bed only be woken up by the chat pm sound I hesitated but got up to see that Lance had redboxed me. I blow off lance and say I'm going to sleep to wake up that I and been banned from chat. There is nothing one can do in chat while redboxed so i managed to contact Anna to rectify the situation.

She says that Lance had banned me that it was up to him. She says I had used the word rape and did the day before and apologized for doing so to Lance and Global chat. Anna then brings up a quote way out of context about Ellen. It was more or less "Ellen has been downgraded from fun to partypooper". I have no idea how that can be construed to be banning offense and it was in context of a conversation a lot of us we're having along with Ellen. It's intellectually dishonest to bring this up as a negative.

The confrontation gets even odder considering the banning from chat of Skiny. Skiny for non-regulars is an incessant complainer. Never a thing was done about it by CS reps ever but one day Lance decides to ban him. The same time he "confronts" me a bout a few comments I made. These were along the line of " I'm glad I'm out of that tournament because now I can do the dishes." I made few comments like that and Lance seemingly took offense to them. Was Lance going to Redbox me over those? Maybe?

What really pissed me of about Anna was a conversation that I had with a month or so ago. Some of were getting irritated that people who don't deposit we're gaining VIP status and the perks along with it. Anna was extremely hostile and rude throughout the conversation. Fortunately, unlike today, I had good mind to cut it off. I did, however, try to email Enzo, twice, about it and got no response. Today, she refused to put me through to Enzo. Given our history I have no desire to deal with her whatsoever and view her as dishonest and quite frankly a flaming c***. Long story shirt she tricked me into saying she was an Eastern European Hooker in global chat and that's why she banned me today.

To say that banning is equitable is laughable just look at people like Berny and Hokie. Hokie said things to Anna directly that was just as bad as what i said. But what really pisses me off and has for month is the lack of respect that most of the CS reps show to players. They forget who the customer is and who pays the bills. If you dare point some thing out you are threatened with no more quickies, no more hunts. Blah Blah Blah. My modest money will no longer be going there thankfully.

The worst part about it though, and I'm embarrassed to point this out. The software has so many bugs you are never sure the payouts are correct. There are bugs where players get short changed and management has done nothing to fix them. That's warning to everyone but i had a blast playing and chatting it up.
 
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refre

Dormant Account
PABnonaccred
PABnoaccred
Joined
Jun 13, 2003
Location
.
view her as dishonest and quite frankly a flaming c***. Long story shirt she tricked me into saying she was an Eastern European Hooker in global chat and that's why she banned me today.

Wow dude! :what:
Exactly how did she trick you into saying that?

I don't think you'll get any sympathy here.
 
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bb28

Dormant Account
Joined
Nov 18, 2006
Location
US
After calling another woman the c word, I hope you get banned from here. :(:mad:

How old are you, 12?
 

LaHutti

Sr. ÜberUnter Ass. Man.
PABaccred
PABnonaccred
Joined
Mar 19, 2008
Location
East and West
well...yes I'd say you deserved it for talking that way. I happen to know all of the cs reps there, and I know, that if nothing else, they're always polite, and very helpful (which is their primary thing to do). Personally I wouldn't have taken it either, and it seems like they let your rudeness slide a couple of times, before taking action.
They may be customer service, but that doesn't mean, that they have to take rudeness from anyone....not even customers, and I'm pretty sure they'll manage to pay the bills, even after this.
 

msucats

Banned User - used the c-word
Joined
Apr 1, 2008
Location
USA
I didnt call her a c*** in chat, Ii called her an eastern European hooker, the c*** remark is how I view her. and goes to point the bad blood there that she initiated. and I dont expect sympathy as the last paragraph should explain.
 
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msucats

Banned User - used the c-word
Joined
Apr 1, 2008
Location
USA
well...yes I'd say you deserved it for talking that way. I happen to know all of the cs reps there, and I know, that if nothing else, they're always polite, and very helpful (which is their primary thing to do). Personally I wouldn't have taken it either, and it seems like they let your rudeness slide a couple of times, before taking action.
They may be customer service, but that doesn't mean, that they have to take rudeness from anyone....not even customers, and I'm pretty sure they'll manage to pay the bills, even after this.
Oh, they are all sweet aren't they? To say anything but the last is ban-able means you haven't been in chat very much. It much different hang around in chat than having drinks after some conference.
 

Simmo!

Paleo Meister (means really, really old)
Joined
May 29, 2004
Location
England
...I hope you get banned from here.

Done. Thanks for reporting this all of you who did. :thumbsup:

I'm leaving this thread unedited to serve as a reminder of the sort of situations that CS staff employed within any business often have to put up with day to day.
 

BMWSTACK

Ueber Meister
Joined
Nov 26, 2009
Location
US
Well first off, I do vote this thread for the most colorful and amusing thread of the day. Secondly I can see why they probably dont want you in the chat. There is probable cause to believe that your chat on 3 dice is probably even more colorful than your post here. I would love to see what you have typed in 3dice chat. Thirdly its just a chat room, who cares if you are banned. If you cared that much you should have just played nice in the playground. I have certainly been in 3 dice chat before and have always wondered how people could spend days on end in there chatting. BTW I am sure their is some adult chat room that will take your credit card # and let you talk as dirty as you want. They will even reciprocate.
 

butterflyboogie

Senior Member
MM
Joined
Jun 4, 2008
Location
Casino Oblivion
Surprised

You know what is sad about all of this? I have been in the chat room many, many, many times with dude and he never talked this way while I was in there. Dude, I am very surprised to hear this from you. I really don't understand all of this type of frustration; it is a chat room and if one does not like it, then leave for heaven sakes! We all get frustrated at the games sometimes, or we just simply "vent" however there is a no room for being crude. And also Dude (I know you probably can't read this) but for you to refer to Anna as a "C", even through here is totally unacceptable. I think the lesson from this is that if you don't like the company you are keeping, then leave for heavens sakes! I really wish Bryan or Simon would remove that comment about Anna being a "C", it is a humiliating remark and Anna certainly does not deserve this...period (as no woman should be)!
 

Casinomeister

Forum Cheermeister
Staff member
Joined
Jun 30, 1998
Location
Bierland
Jeese - I go out to drink a few beers with one of my mates and someone starts throwing the c-word around. We frown upon the usage of that word. I guess msucats didn't value his membership at Casinomeister. Permanent ban. Thanks Simmo for stepping in.
 

Cleveland

Senior Member
Joined
Jun 15, 2011
Location
Texas
So, it seems that I have been banned from 3dice forever.

I stopped reading there. You must have done something stupid. 3dice is full of awesomeness.
 

cpdnd31

Ueber Meister
webmeister
CAG
Joined
Mar 23, 2009
Location
where the taxes are the highest
Ok Dude I am sorry you got banned. However after what you just said you deserve it. How dare you call ANNA let alone ANY WOMEN that name. If you would have came in here and told us the story without all the drama maybe some of us would have talked to service reps to get you back . But you blew it in my eyes. You owe ANNA a MAJOR APOLOGY!!!!! I was in chat when you called her a hooker not once not twice but 3 times and she kept dumping chat trying to stop you.. Take you pity party somewhere else. If you can't respect other people then you don't deserve to be in 3dices chat... Anna and 3dice reps are good people who put up with a lot of crap from everyone. They have there complainers, the have rudeness, they have drunks and then they get bashed because someone is unhappy.

They do a lot for us, and it's obvious that some people just don't appreciate it.

When I win there I throw tournaments, you know why? One to give other people a chance to get lucky and maybe win. 2 To give Ellen Karen Andrea Anna Lance and Jared a nice break from having to entertain everyone in chat. They deserve it, don't they?

We have all had are moments at 3dice however you went way over the line..

Chcomartini --3 Dice customer service fan..
 

chuchu59

gambling addict
PABnonaccred
CAG
PABinit
Joined
Sep 26, 2004
Location
SOMEWHERE IN ASIA
There is a price to pay for living in a place with a different time zone. Other than missing out on most Champion League soccer matches and the Breeder's Cup races in USA I seem to have missed the opening post. However, purely from the excerpt in BB's post, this person should be banned at this forum and 3 Dice.2 different insults moulded into one ie racial discrimination and female abuse. How can people act with such little respect for others. Other than 32RED, 3dice probably has the best cs in the industry.

I cant see this issue do any harm to 3 Dice as their chat room is always full of users and the cs staff very entertaining and accomodating. Much better than some casinos' facebook pages where most go begging for free chips
 

chayton

aka LooHoo
webmeister
PABnonaccred
CAG
Joined
Jun 5, 2006
Location
Edmonton Canada
But what really pisses me off and has for month is the lack of respect that most of the CS reps show to players.

:lolup: Yeah right...Respect works both ways, if you act like an A**hole why should anyone show you any respect? You get what you give out.

I don't spend much time in chat, but in any dealings I've had with any of the people at 3Dice they've been friendly and professional.
 

bb28

Dormant Account
Joined
Nov 18, 2006
Location
US
I'm also one of those that hangs out in chat once in a while and I've seen nothing but courteous and respectful interaction from the reps.

If the OP talks just a little bit of the crap like he did in his post, I hope 3D bans him forever and any other casino that knows who he is also. There is no excuse for it at all. :(

That is just the ugliest most demeaning word that a woman can be called.
 

Nate

Paleo Meister (means really, really old)
webmeister
CAG
PABinit
Joined
Feb 14, 2007
Location
Cyberspace
Jeese - I go out to drink a few beers with one of my mates ..................Thanks Simmo for stepping in.

Bryan,

I actually think this could have been stopped before it got to this IF Simon was here. I actually think Simmo is covering for Simon as he is always 'away'...

Nate
 

Simmo!

Paleo Meister (means really, really old)
Joined
May 29, 2004
Location
England
Bryan,

I actually think this could have been stopped before it got to this IF Simon was here. I actually think Simmo is covering for Simon as he is always 'away'...

Nate

So true! Simon's always with his "mates" having a "beer" when this stuff happens. No sense of responsibility IMO :p
 

MattnMena

Banned User - troll PITA
Joined
Feb 1, 2010
Location
Coquille, Or. U.S.A.
Actually yes, you are right. As Simon is away, I de-profanitised the posts instead :D

So censorship lives everywhere, there are more than 1 side to a situation and tempers can flair w/ all sides, this was probably written in a rage and not well laid out, as others probably took the time for a news release edit.

And i find it rather bigoted for most to say how bad a person is when most of the commentors have used language the same in their daily activities or atleast more than once in their lives.

No one is perfect, we can only strive to be a better human being, not a "perfect human being" :eat:
 

Seventh777

RIP Roy
Joined
Sep 28, 2010
Location
Planet Tharg, dark side, where nothing grows.
This has got to be the most hypocritical thread I have ever seen in my 10+ years of forum usage, a guy pleads his case of `Why ban me i`m such a lovable person, life is so unfair, blah, blah, blah`, then boom, gives us all a perfect example of why.

Do you kiss your mum with that mouth?.

Footnote:- If you had called my Mother, wife, gf, sister, close friend, by that name, I would personally track you down and give you a personal lesson in how to talk to woman, and my lessons do not come cheap.
 
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