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3dice, where the customer is them

Discussion in 'Online Casinos' started by msucats, Nov 15, 2011.

    Nov 15, 2011
  1. msucats

    msucats Banned User - used the c-word

    Occupation:
    student
    Location:
    USA
    So, it seems that I have been banned from 3dice forever. This maybe my first post here but I am dude57 on 3dice chat and will be known to any regulars. You could probably say I deserved it for what I said. This is only part of the story and was the result of repeated frustration dealing with certain cs reps and management. The initial incident was last night after a blackjack tournament I mere said "Lance gives off a bad vibe" in chat. I'm not really sure what the insult is with this as i didn't mean it in a hostile way really. I immediately go to bed only be woken up by the chat pm sound I hesitated but got up to see that Lance had redboxed me. I blow off lance and say I'm going to sleep to wake up that I and been banned from chat. There is nothing one can do in chat while redboxed so i managed to contact Anna to rectify the situation.

    She says that Lance had banned me that it was up to him. She says I had used the word rape and did the day before and apologized for doing so to Lance and Global chat. Anna then brings up a quote way out of context about Ellen. It was more or less "Ellen has been downgraded from fun to partypooper". I have no idea how that can be construed to be banning offense and it was in context of a conversation a lot of us we're having along with Ellen. It's intellectually dishonest to bring this up as a negative.

    The confrontation gets even odder considering the banning from chat of Skiny. Skiny for non-regulars is an incessant complainer. Never a thing was done about it by CS reps ever but one day Lance decides to ban him. The same time he "confronts" me a bout a few comments I made. These were along the line of " I'm glad I'm out of that tournament because now I can do the dishes." I made few comments like that and Lance seemingly took offense to them. Was Lance going to Redbox me over those? Maybe?

    What really pissed me of about Anna was a conversation that I had with a month or so ago. Some of were getting irritated that people who don't deposit we're gaining VIP status and the perks along with it. Anna was extremely hostile and rude throughout the conversation. Fortunately, unlike today, I had good mind to cut it off. I did, however, try to email Enzo, twice, about it and got no response. Today, she refused to put me through to Enzo. Given our history I have no desire to deal with her whatsoever and view her as dishonest and quite frankly a flaming c***. Long story shirt she tricked me into saying she was an Eastern European Hooker in global chat and that's why she banned me today.

    To say that banning is equitable is laughable just look at people like Berny and Hokie. Hokie said things to Anna directly that was just as bad as what i said. But what really pisses me off and has for month is the lack of respect that most of the CS reps show to players. They forget who the customer is and who pays the bills. If you dare point some thing out you are threatened with no more quickies, no more hunts. Blah Blah Blah. My modest money will no longer be going there thankfully.

    The worst part about it though, and I'm embarrassed to point this out. The software has so many bugs you are never sure the payouts are correct. There are bugs where players get short changed and management has done nothing to fix them. That's warning to everyone but i had a blast playing and chatting it up.
     
    Last edited by a moderator: Nov 15, 2011
  2. Nov 15, 2011
  3. refre

    refre Senior lurker PABnonaccred PABnoaccred

    Occupation:
    Professional slot player
    Location:
    .
    Wow dude! :what:
    Exactly how did she trick you into saying that?

    I don't think you'll get any sympathy here.
     
    Last edited by a moderator: Nov 15, 2011
    1 person likes this.
  4. Nov 15, 2011
  5. bb28

    bb28 Meister Member

    Occupation:
    Customer Service
    Location:
    US
    After calling another woman the c word, I hope you get banned from here. :(:mad:

    How old are you, 12?
     
    8 people like this.
  6. Nov 15, 2011
  7. tempestcayla

    tempestcayla Non-Gambler

    Occupation:
    Respiratory Therapist & College Instructor
    Location:
    Oregon
    You've been reported.
     
    3 people like this.
  8. Nov 15, 2011
  9. LaHutti

    LaHutti Sr. ÜberUnter Ass. Man. webby PABnonaccred PABaccred

    Occupation:
    .
    Location:
    East and West
    well...yes I'd say you deserved it for talking that way. I happen to know all of the cs reps there, and I know, that if nothing else, they're always polite, and very helpful (which is their primary thing to do). Personally I wouldn't have taken it either, and it seems like they let your rudeness slide a couple of times, before taking action.
    They may be customer service, but that doesn't mean, that they have to take rudeness from anyone....not even customers, and I'm pretty sure they'll manage to pay the bills, even after this.
     
    1 person likes this.
  10. Nov 15, 2011
  11. msucats

    msucats Banned User - used the c-word

    Occupation:
    student
    Location:
    USA
    I didnt call her a c*** in chat, Ii called her an eastern European hooker, the c*** remark is how I view her. and goes to point the bad blood there that she initiated. and I dont expect sympathy as the last paragraph should explain.
     
    Last edited by a moderator: Nov 15, 2011
  12. Nov 15, 2011
  13. msucats

    msucats Banned User - used the c-word

    Occupation:
    student
    Location:
    USA
    Oh, they are all sweet aren't they? To say anything but the last is ban-able means you haven't been in chat very much. It much different hang around in chat than having drinks after some conference.
     
  14. Nov 15, 2011
  15. missmichelle

    missmichelle Meister Member

    Occupation:
    homemaker
    Location:
    Tucson AZ
    Sorry, but you are a real pig!

    Michelle
     
    2 people like this.
  16. Nov 15, 2011
  17. jackieb7

    jackieb7 Experienced Member PABnoaccred PABaccred

    Occupation:
    bb
    Location:
    x
    I'm with Michelle.
     
    3 people like this.
  18. Nov 15, 2011
  19. Simmo!

    Simmo! Moderator Staff Member

    Occupation:
    Web Dev.
    Location:
    England
    Done. Thanks for reporting this all of you who did. :thumbsup:

    I'm leaving this thread unedited to serve as a reminder of the sort of situations that CS staff employed within any business often have to put up with day to day.
     
    17 people like this.
  20. Nov 15, 2011
  21. BMWSTACK

    BMWSTACK Ueber Meister

    Occupation:
    Work
    Location:
    US
    Well first off, I do vote this thread for the most colorful and amusing thread of the day. Secondly I can see why they probably dont want you in the chat. There is probable cause to believe that your chat on 3 dice is probably even more colorful than your post here. I would love to see what you have typed in 3dice chat. Thirdly its just a chat room, who cares if you are banned. If you cared that much you should have just played nice in the playground. I have certainly been in 3 dice chat before and have always wondered how people could spend days on end in there chatting. BTW I am sure their is some adult chat room that will take your credit card # and let you talk as dirty as you want. They will even reciprocate.
     
    1 person likes this.
  22. Nov 15, 2011
  23. butterflyboogie

    butterflyboogie Senior Member MM

    Occupation:
    Making Money
    Location:
    Casino Oblivion
    Surprised

    You know what is sad about all of this? I have been in the chat room many, many, many times with dude and he never talked this way while I was in there. Dude, I am very surprised to hear this from you. I really don't understand all of this type of frustration; it is a chat room and if one does not like it, then leave for heaven sakes! We all get frustrated at the games sometimes, or we just simply "vent" however there is a no room for being crude. And also Dude (I know you probably can't read this) but for you to refer to Anna as a "C", even through here is totally unacceptable. I think the lesson from this is that if you don't like the company you are keeping, then leave for heavens sakes! I really wish Bryan or Simon would remove that comment about Anna being a "C", it is a humiliating remark and Anna certainly does not deserve this...period (as no woman should be)!
     
    3 people like this.
  24. Nov 15, 2011
  25. Simmo!

    Simmo! Moderator Staff Member

    Occupation:
    Web Dev.
    Location:
    England
    Actually yes, you are right. As Simon is away, I de-profanitised the posts instead :D
     
    8 people like this.
  26. Nov 15, 2011
  27. Casinomeister

    Casinomeister Forum Cheermeister Staff Member

    Occupation:
    Homemaker
    Location:
    Bierland
    Jeese - I go out to drink a few beers with one of my mates and someone starts throwing the c-word around. We frown upon the usage of that word. I guess msucats didn't value his membership at Casinomeister. Permanent ban. Thanks Simmo for stepping in.
     
    1 person likes this.
  28. Nov 15, 2011
  29. Cleveland

    Cleveland Meister Member

    Occupation:
    Professional problem solver
    Location:
    Texas
    I stopped reading there. You must have done something stupid. 3dice is full of awesomeness.
     
    4 people like this.
  30. Nov 16, 2011
  31. Pinababy69

    Pinababy69 RIP Lisa

    Occupation:
    Crusader
    Location:
    Toronto, Ontario - Canada
    Almost peed myself, I laughed so hard. :laugh:

    Thank you Simmo....gawd, I hate that word. :mad:
     
    4 people like this.
  32. Nov 16, 2011
  33. cpdnd31

    cpdnd31 Ueber Meister CAG webmeister

    Occupation:
    -
    Location:
    where the taxes are the highest
    Ok Dude I am sorry you got banned. However after what you just said you deserve it. How dare you call ANNA let alone ANY WOMEN that name. If you would have came in here and told us the story without all the drama maybe some of us would have talked to service reps to get you back . But you blew it in my eyes. You owe ANNA a MAJOR APOLOGY!!!!! I was in chat when you called her a hooker not once not twice but 3 times and she kept dumping chat trying to stop you.. Take you pity party somewhere else. If you can't respect other people then you don't deserve to be in 3dices chat... Anna and 3dice reps are good people who put up with a lot of crap from everyone. They have there complainers, the have rudeness, they have drunks and then they get bashed because someone is unhappy.

    They do a lot for us, and it's obvious that some people just don't appreciate it.

    When I win there I throw tournaments, you know why? One to give other people a chance to get lucky and maybe win. 2 To give Ellen Karen Andrea Anna Lance and Jared a nice break from having to entertain everyone in chat. They deserve it, don't they?

    We have all had are moments at 3dice however you went way over the line..

    Chcomartini --3 Dice customer service fan..
     
    6 people like this.
  34. Nov 16, 2011
  35. chuchu59

    chuchu59 gambling addict CAG PABnonaccred

    Occupation:
    EXECUTIVE
    Location:
    SOMEWHERE IN ASIA
    There is a price to pay for living in a place with a different time zone. Other than missing out on most Champion League soccer matches and the Breeder's Cup races in USA I seem to have missed the opening post. However, purely from the excerpt in BB's post, this person should be banned at this forum and 3 Dice.2 different insults moulded into one ie racial discrimination and female abuse. How can people act with such little respect for others. Other than 32RED, 3dice probably has the best cs in the industry.

    I cant see this issue do any harm to 3 Dice as their chat room is always full of users and the cs staff very entertaining and accomodating. Much better than some casinos' facebook pages where most go begging for free chips
     
    3 people like this.
  36. Nov 16, 2011
  37. chayton

    chayton aka LooHoo CAG PABnonaccred webmeister

    Occupation:
    Freelance Designer
    Location:
    Edmonton Canada
    :lolup: Yeah right...Respect works both ways, if you act like an A**hole why should anyone show you any respect? You get what you give out.

    I don't spend much time in chat, but in any dealings I've had with any of the people at 3Dice they've been friendly and professional.
     
    3 people like this.
  38. Nov 16, 2011
  39. bb28

    bb28 Meister Member

    Occupation:
    Customer Service
    Location:
    US
    I'm also one of those that hangs out in chat once in a while and I've seen nothing but courteous and respectful interaction from the reps.

    If the OP talks just a little bit of the crap like he did in his post, I hope 3D bans him forever and any other casino that knows who he is also. There is no excuse for it at all. :(

    That is just the ugliest most demeaning word that a woman can be called.
     
    2 people like this.

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