Announcement 3Dice removed from Accredited Section and placed back on

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Casinomeister

Forum Cheermeister
Staff member
Joined
Jun 30, 1998
Location
Bierland
3Dice has been removed from the Accredited section which is quite unfortunate since they have won a number of Casinomeister Awards over the years. Enzo has been absent from the forum since August, and I've emailed him as well - no reply. So I have no idea what's going on with them.

Our accredited casino standards/agreement requires them to have an active representative in our forum. Unless someone steps up, they won't be listed in the accred section.
 

MiltonW

Full Member
Joined
May 24, 2014
Location
Netherlands
What if the Rep is incapacitated? Does the casino know what it has to do? Don't know if they start checking the Rep's mail...
 

KasinoKing

WebMeister & Slotaholic..
webmeister
PABnonaccred
CAG
MM
Joined
Aug 25, 2004
Location
Bexhill on sea, England
Such a shame :(
Enzo is a great guy (I've met him in person a couple of times) and their casino and games are completely unique.
When they launched they could have gone on to "world domination", but by always being affiliate-unfriendly, not producing enough new games and not being able to work out how to accept deposits from the USA for the last 6-months-ish, they are probably in deep doo-doos right now.
I still deposit & play there occasionally - but I wonder how many loyal players they have left now?
If they don't get their act together, regretfully I can't see the casino lasting much longer...

KK
 

1366613

Senior Member
Joined
May 29, 2008
Location
A
I still deposit there too, the reasons are: they pay lol and I really like their games (new slot will be great....) and the friendly ppl there too!!!! :) Since I was playing there never ever I have any kind of problem!!!!
 

Redbush54

Full Member
webmeister
PABaccred
Joined
Oct 4, 2008
Location
At the end of the rainbow
I still deposit there too, the reasons are: they pay lol and I really like their games (new slot will be great....) and the friendly ppl there too!!!! :) Since I was playing there never ever I have any kind of problem!!!!

I very much agree with Martin. Sure there have been deposit problems but there's always a way. Always get paid for w/d's on a timely matter. Couldn't ask for more "Free" tourneys where you can win real money.....sure it may not be much but I've seen that small amount turned in to a big withdrawal. What other place can you go where winners will actually sponsor a "Free" tourney to share a small amount of their good fortune and where the winners won't have a wr tied to their win? You can't. Sure a new game would be nice but we all have our favorite(s). I haven't notice a decline in participation in global chat where the best cs support is involved.

Do I think 3Dice is on the way out? Absolutely not!!!!! I'm sure there's a reason we haven't seen Enzo and can't imagine him not taking care of the issue asap.
 

LHofsdal

Ueber Meister
MM
Joined
Jan 9, 2010
Location
NY
Wow, I am kind of in shock to read this.

Someone mentioned Enzo's absence a while back, I hope everything is okay, he was very active here at 1 time.

I do love the place, it is true, no hassles with processing withdrawal, friendly staff couldn't get a bunch of nicer people. I agree, new games would be great. I think the place has alot of loyal players still playing there, and I sometimes wonder if they play there because of the games or the reps. More likely a combination of both because not many places offer a chat room or free tourny's everyday and multiple times a day at that.

Here is hoping Enzo will return and all is well with him.
LH
 

blonde

Senior Member
Joined
Mar 3, 2010
Location
London, Aussie...hell who knows
I'm a 3Dice player and don't have a problem depositing here nor do I have any problem getting paid very fast.

Same here Redbush...as a matter of fact I will not deposit anywhere else. Been playing here for 5 years and have no desire to play elsewhere, I am guaranteed to receive my winnings here. Hopefully Enzo will get everything squared away.
 

dunover

Unofficial T&C's Editor
Staff member
webmeister
PABnonaccred
PABnononaccred
CAG
mm3
Joined
May 22, 2012
Location
the bus shelter, opposite GCHQ Benhall
I think people are being over-pessimistic here. The casino is clearly taking players and paying them quickly and aren't the type of people to do Purple Lounge' on you. How many complaints do they get anyway? It's easy to sometimes lose perspective as we see casino world via CM and forget we are a minority. Obviously there is a reason for their absence here, but that doesn't necessarily mean the house is being blown down.

I agree the games choice is limited, and there have been issues with US payments, but look on the bright side - have you ever seen a better-designed download portal with as many features? Ringfencing bonuses etc. everything totally as the player wants it, straight and unambiguous.

If only Viper and others were anywhere near as good. Aside from the Enzo issue, there is nothing to suggest they aren't maintaining the standards outside CM that rightfully earned them all their accolades in previous years.
 

hhhelllo

Not really here
PABnonaccred
MM
Joined
May 31, 2015
Location
canada
dunover you actually made me want to deposit there for the first time...

I remember downloading the casino a couple of times and never couldnt press confirm and I was reading the :
ARE YOU SURE YOU WANT TO INSTALL THIS UNCONFIRMED UNKNOWN CASINO PROGRAM WEIRD SOURCE with red exclamation marks
 

weesie

Ueber Meister
Joined
Aug 26, 2010
Location
Old bag lady with a laptop
While I still play there on a daily basis, I agree there needs to be some presence made by 3Dice here in the forum.

Even if it is Anna or one of the other reps, although Anna is the #1 in charge, I believe.

New games would be a HUGE improvement!

The staff are superb and withdrawal is a cakewalk.

Too bad Enzo seems to have fallen by the wayside as far as his/their representation here at CM.


Is it a sign? Time will tell.
 

LHofsdal

Ueber Meister
MM
Joined
Jan 9, 2010
Location
NY
I think people are being over-pessimistic here. The casino is clearly taking players and paying them quickly and aren't the type of people to do Purple Lounge' on you. How many complaints do they get anyway? It's easy to sometimes lose perspective as we see casino world via CM and forget we are a minority. Obviously there is a reason for their absence here, but that doesn't necessarily mean the house is being blown down.

I agree the games choice is limited, and there have been issues with US payments, but look on the bright side - have you ever seen a better-designed download portal with as many features? Ringfencing bonuses etc. everything totally as the player wants it, straight and unambiguous.

If only Viper and others were anywhere near as good. Aside from the Enzo issue, there is nothing to suggest they aren't maintaining the standards outside CM that rightfully earned them all their accolades in previous years.

Very well said!! If they are being removed from the accredited list for not having an active rep, doesn't mean there is something wrong with the casino itself. No one knows why Enzo has been absent. There could be numerous reasons why. I just hope he is doing okay and in his absence, Weesie is right,another rep should be stepping in. It could be anyone of the CSR's that can do it. But on the other hand, they might not know that Enzo has not been active or that they need to active here to maintain their accreditation. With so many 'unknowns" we just can't say " I am never making another deposit" or "I will never deposit there".

For many years, (AND STILL IS,) one of the top casinos on the net. This casino has a proven track record. I can honestly say that when ever I had a withdrawal, in less than 4 days I had it in my hand. There was no hassles of any kind. Yes, for a little bit of time they did have problems accepting US deposits, but in all fairness, what casino hasn't in the past few years. So to me I will not and can not hold that against them.

Honestly, my real concern here is Enzo. He had built his casino to be one of the best, I am sure it was not easy and did not happen overnight. He was very active here before, so for someone to be M.I.A. after being active without anyone hearing anything makes me think he maybe going through some hardships we just don't know about. A part of me thinks it has nothing to do with the casino, because players are still playing, some are winning and they are getting paid like normal. If there was trouble with the casino, we would be hearing it by now I think.

Just my thoughts,
LH
 

gagamel

Professional smurf hunter
Joined
Apr 4, 2012
Location
Switzerland
Just my opinion

Maybe Enzo is terrible tired to answer over years the same questions.

"3dice slots are tighter than a frogs ass" and all the other threads I found today. Maybe he is just tired and don`t want to explain himself and the casino anymore.

I would understand it:)
 

Jasminebed

Game old gal
Joined
Mar 13, 2008
Location
Ontario
I spoke with one of the CSRs today to make sure the Floor Manager Anna is made aware of this thread.

I am sure we will see having someone representing 3Dice again soon, at least I hope so. Whether they will be active in threads or not I don't know, but I am sure they will address player concerns.

Other than problems for US deposits and bad luck or the odd technical issue, we are not seeing complaints.
 

weesie

Ueber Meister
Joined
Aug 26, 2010
Location
Old bag lady with a laptop
A person does have to wonder about the whole thing though.

I mean today is the 12th of the month and under "New depositors" tournament, there is not a single player listed.

Last months "New depositors" tournament??? Had ONE player.

If they are not getting new players, from around the world, and old players have, as I have noticed, come in less and less.

Then, on top of that, it is getting near impossible to make a deposit, for USA players anyway.....

You can have the best casino in the world with the best games in the world......

but if you can't get new players, retain depositing players, you have to wonder

just how long it can go on like this.
 

Balky

Senior Member
Joined
Aug 25, 2007
Location
Croatia
Although I did not play too much there lately, I hope they will be back on board soon. In my years of being their customer I had only very pleasant and positive experiences and the staff was always professional and friendly.

Cheers

Balky
 

GGW Laurie

Paleo Meister (means really, really old)
Joined
Jun 16, 2006
Location
In the Beautiful South !!
I spoke with one of the CSRs today to make sure the Floor Manager Anna is made aware of this thread.

I am sure we will see having someone representing 3Dice again soon, at least I hope so. Whether they will be active in threads or not I don't know, but I am sure they will address player concerns.

Other than problems for US deposits and bad luck or the odd technical issue, we are not seeing complaints.



That's what I was waiting on Jazzy , sometimes it just takes a chat or call to let most casino CRS know that there is an issue going on. I do hope that Enzo is well , people have lives and many things can happen , we are all human and sometimes personal life issues come before work , Enzo has built up too big of a business and is a great businessman to let it fall.........................I just think people are jumping the bridge too quick , lets just hope Enzo is ok !

Laurie
 

weesie

Ueber Meister
Joined
Aug 26, 2010
Location
Old bag lady with a laptop
That's what I was waiting on Jazzy , sometimes it just takes a chat or call to let most casino CRS know that there is an issue going on. I do hope that Enzo is well , people have lives and many things can happen , we are all human and sometimes personal life issues come before work , Enzo has built up too big of a business and is a great businessman to let it fall.........................I just think people are jumping the bridge too quick , lets just hope Enzo is ok !

Laurie


I don't think CM is jumping the bridge too quickly at all. There have been problems, mainly with deposit abilities, that have gone on for MONTHS!!

Bryan said Enzo has not come in here in months!

This situation has been ongoing for so long and nothing other than "we are working on it" has been said to address the deposit issues. How many other casinos could get away with such poor representation for so long? I'd venture to say not many.

Sure, we want to remain loyal, but we need some loyalty in return.....
 

GGW Laurie

Paleo Meister (means really, really old)
Joined
Jun 16, 2006
Location
In the Beautiful South !!
I don't think CM is jumping the bridge too quickly at all. There have been problems, mainly with deposit abilities, that have gone on for MONTHS!!

Bryan said Enzo has not come in here in months!

This situation has been ongoing for so long and nothing other than "we are working on it" has been said to address the deposit issues. How many other casinos could get away with such poor representation for so long? I'd venture to say not many.

Sure, we want to remain loyal, but we need some loyalty in return.....


I do not have a dog in this as I have not played there in a very long while but what I do know is if your an American player your pretty much SOL when it comes to depositing , it sure is not like it was 10 years ago for US players and it damned sure isn't to the likes of just a year ago , casinos are raising the min. deposit to 35.00 ,( no names) as it is becoming harder to play online and for them to receive and then in return get those winnings back to us without pulling your hair out waiting.

The jumping the bridge was not directed toward CM in general but to all of us , the staff is aware and Anna if she still is on top of her game has in turn notified Enzo and he will comment if able , I was just stating that I hoped that he was not ill , he is human just like the rest of us and hey shit happens even to those in the casino industry !

Laurie
 

butterflyboogie

Senior Member
MM
Joined
Jun 4, 2008
Location
Casino Oblivion
Speculation

Although there has been some ups and downs with depositing, and no new games lately, that is the only downside to 3Dice. However, depositing issues for USA players has been at all online casinos from time to time. Changes are made, I assume in the industry and that bring said, perhaps there are changes being made or will be made in the future. This is all speculation, however there may be no news to give until all of the particulars are addressed. Again, this is speculation.

In the meantime, never have I had a problem withdrawing from this casino. Payments are made in a timely manner, each and every time. Representatives are present 24/7 within the casino, so any issue that needs to be addressed can be addressed there. I do understand that here at CM there are guidelines to go my and that should be respected. I have emailed Anna with this link and I am certain the concerns will be addressed. I propose that 3D will again be back on the accredited list soon.
 

Cleveland

Dormant account
Joined
Jun 15, 2011
Location
Texas
I "almost" :sob: hit a nice size jackpot today. In the back of my head I asked myself would I have been paid. 3dice is one of the few casinos I would never think that. Hope all works out with them.
 

Iluvslots1960

Full Member
Joined
Nov 17, 2011
Location
Texas
I haven't posted often but here I feel the need too. 3dice has always been the most fair fun casino to play at. They have always paid out in a timely manner and they have a rep on there 24 hours a day always quick to answer any of your questions and concerns. I hope this is resolved soon!!!!!
 
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