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Announcement 3Dice removed from Accredited Section and placed back on

Discussion in 'Forum Suggestions, Announcements, & Feedback' started by Casinomeister, Nov 12, 2015.

Thread Status:
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    Nov 12, 2015
  1. Casinomeister

    Casinomeister Forum Cheermeister Staff Member

    Occupation:
    Homemaker
    Location:
    Bierland
    3Dice has been removed from the Accredited section which is quite unfortunate since they have won a number of Casinomeister Awards over the years. Enzo has been absent from the forum since August, and I've emailed him as well - no reply. So I have no idea what's going on with them.

    Our accredited casino standards/agreement requires them to have an active representative in our forum. Unless someone steps up, they won't be listed in the accred section.
     
    27 people like this.
  2. Nov 12, 2015
  3. MiltonW

    MiltonW Experienced Member

    Occupation:
    Developer
    Location:
    Netherlands
    What if the Rep is incapacitated? Does the casino know what it has to do? Don't know if they start checking the Rep's mail...
     
  4. Nov 12, 2015
  5. KasinoKing

    KasinoKing WebMeister & Slotaholic.. CAG MM PABnonaccred webmeister

    Occupation:
    House-Husband and Casino Advisor
    Location:
    Bexhill on sea, England
    Such a shame :(
    Enzo is a great guy (I've met him in person a couple of times) and their casino and games are completely unique.
    When they launched they could have gone on to "world domination", but by always being affiliate-unfriendly, not producing enough new games and not being able to work out how to accept deposits from the USA for the last 6-months-ish, they are probably in deep doo-doos right now.
    I still deposit & play there occasionally - but I wonder how many loyal players they have left now?
    If they don't get their act together, regretfully I can't see the casino lasting much longer...

    KK
     
    5 people like this.
  6. Nov 12, 2015
  7. 1366613

    1366613 Senior Member

    Occupation:
    student
    Location:
    A
    I still deposit there too, the reasons are: they pay lol and I really like their games (new slot will be great....) and the friendly ppl there too!!!! :) Since I was playing there never ever I have any kind of problem!!!!
     
    2 people like this.
  8. Nov 12, 2015
  9. Redbush54

    Redbush54 Experienced Member PABaccred webmeister

    Occupation:
    igaming
    Location:
    At the end of the rainbow
    I very much agree with Martin. Sure there have been deposit problems but there's always a way. Always get paid for w/d's on a timely matter. Couldn't ask for more "Free" tourneys where you can win real money.....sure it may not be much but I've seen that small amount turned in to a big withdrawal. What other place can you go where winners will actually sponsor a "Free" tourney to share a small amount of their good fortune and where the winners won't have a wr tied to their win? You can't. Sure a new game would be nice but we all have our favorite(s). I haven't notice a decline in participation in global chat where the best cs support is involved.

    Do I think 3Dice is on the way out? Absolutely not!!!!! I'm sure there's a reason we haven't seen Enzo and can't imagine him not taking care of the issue asap.
     
    2 people like this.
  10. Nov 12, 2015
  11. LHofsdal

    LHofsdal Ueber Meister MM

    Occupation:
    Retired
    Location:
    NY
    Wow, I am kind of in shock to read this.

    Someone mentioned Enzo's absence a while back, I hope everything is okay, he was very active here at 1 time.

    I do love the place, it is true, no hassles with processing withdrawal, friendly staff couldn't get a bunch of nicer people. I agree, new games would be great. I think the place has alot of loyal players still playing there, and I sometimes wonder if they play there because of the games or the reps. More likely a combination of both because not many places offer a chat room or free tourny's everyday and multiple times a day at that.

    Here is hoping Enzo will return and all is well with him.
    LH
     
    7 people like this.
  12. Nov 12, 2015
  13. nisosbar

    nisosbar Ueber Meister PABnonaccred

    Occupation:
    Other
    Location:
    Right here
    Agree LHofsdal.
     
  14. Nov 12, 2015
  15. bonustreak

    bonustreak Senior Member webmeister

    Occupation:
    webmaster
    Location:
    Home Office
    Thanks for the heads up... :thumbsup:

    After this thread I would certainly not take my chances on a deposit here...
     
    1 person likes this.
  16. Nov 12, 2015
  17. Redbush54

    Redbush54 Experienced Member PABaccred webmeister

    Occupation:
    igaming
    Location:
    At the end of the rainbow
    I'm a 3Dice player and don't have a problem depositing here nor do I have any problem getting paid very fast.
     
    5 people like this.
  18. Nov 12, 2015
  19. blonde

    blonde Senior Member

    Occupation:
    Writer/Freelancer, 7 years and going strong.
    Location:
    London, Aussie...hell who knows
    Same here Redbush...as a matter of fact I will not deposit anywhere else. Been playing here for 5 years and have no desire to play elsewhere, I am guaranteed to receive my winnings here. Hopefully Enzo will get everything squared away.
     
    1 person likes this.
  20. Nov 12, 2015
  21. dunover

    dunover Unofficial T&C's Editor Staff Member CAG PABnononaccred PABnonaccred PABinit mm3 webmeister

    Occupation:
    International Money Launderer
    Location:
    the bus shelter, opposite GCHQ Benhall
    I think people are being over-pessimistic here. The casino is clearly taking players and paying them quickly and aren't the type of people to do Purple Lounge' on you. How many complaints do they get anyway? It's easy to sometimes lose perspective as we see casino world via CM and forget we are a minority. Obviously there is a reason for their absence here, but that doesn't necessarily mean the house is being blown down.

    I agree the games choice is limited, and there have been issues with US payments, but look on the bright side - have you ever seen a better-designed download portal with as many features? Ringfencing bonuses etc. everything totally as the player wants it, straight and unambiguous.

    If only Viper and others were anywhere near as good. Aside from the Enzo issue, there is nothing to suggest they aren't maintaining the standards outside CM that rightfully earned them all their accolades in previous years.
     
    9 people like this.
  22. Nov 12, 2015
  23. hhhelllo

    hhhelllo Senior Member

    Occupation:
    Modern age slavery
    Location:
    canada
    dunover you actually made me want to deposit there for the first time...

    I remember downloading the casino a couple of times and never couldnt press confirm and I was reading the :
    ARE YOU SURE YOU WANT TO INSTALL THIS UNCONFIRMED UNKNOWN CASINO PROGRAM WEIRD SOURCE with red exclamation marks
     
  24. Nov 12, 2015
  25. weesie

    weesie Ueber Meister

    Occupation:
    retired
    Location:
    Old bag lady with a laptop
    While I still play there on a daily basis, I agree there needs to be some presence made by 3Dice here in the forum.

    Even if it is Anna or one of the other reps, although Anna is the #1 in charge, I believe.

    New games would be a HUGE improvement!

    The staff are superb and withdrawal is a cakewalk.

    Too bad Enzo seems to have fallen by the wayside as far as his/their representation here at CM.


    Is it a sign? Time will tell.
     
    2 people like this.
  26. Nov 12, 2015
  27. weesie

    weesie Ueber Meister

    Occupation:
    retired
    Location:
    Old bag lady with a laptop
    One question I do have:

    What, if any, effect will this have on the monthly 3Dice Slotsmeister

    competition?
     
  28. Nov 12, 2015
  29. LHofsdal

    LHofsdal Ueber Meister MM

    Occupation:
    Retired
    Location:
    NY
    Very well said!! If they are being removed from the accredited list for not having an active rep, doesn't mean there is something wrong with the casino itself. No one knows why Enzo has been absent. There could be numerous reasons why. I just hope he is doing okay and in his absence, Weesie is right,another rep should be stepping in. It could be anyone of the CSR's that can do it. But on the other hand, they might not know that Enzo has not been active or that they need to active here to maintain their accreditation. With so many 'unknowns" we just can't say " I am never making another deposit" or "I will never deposit there".

    For many years, (AND STILL IS,) one of the top casinos on the net. This casino has a proven track record. I can honestly say that when ever I had a withdrawal, in less than 4 days I had it in my hand. There was no hassles of any kind. Yes, for a little bit of time they did have problems accepting US deposits, but in all fairness, what casino hasn't in the past few years. So to me I will not and can not hold that against them.

    Honestly, my real concern here is Enzo. He had built his casino to be one of the best, I am sure it was not easy and did not happen overnight. He was very active here before, so for someone to be M.I.A. after being active without anyone hearing anything makes me think he maybe going through some hardships we just don't know about. A part of me thinks it has nothing to do with the casino, because players are still playing, some are winning and they are getting paid like normal. If there was trouble with the casino, we would be hearing it by now I think.

    Just my thoughts,
    LH
     
    6 people like this.
  30. Nov 12, 2015
  31. gagamel

    gagamel Professional smurf hunter MM

    Occupation:
    Care Manager
    Location:
    Switzerland
    Just my opinion

    Maybe Enzo is terrible tired to answer over years the same questions.

    "3dice slots are tighter than a frogs ass" and all the other threads I found today. Maybe he is just tired and don`t want to explain himself and the casino anymore.

    I would understand it:)
     
    2 people like this.
  32. Nov 12, 2015
  33. Jasminebed

    Jasminebed Closer to 100 than Birth

    Occupation:
    Not in workforce
    Location:
    Ontario
    I spoke with one of the CSRs today to make sure the Floor Manager Anna is made aware of this thread.

    I am sure we will see having someone representing 3Dice again soon, at least I hope so. Whether they will be active in threads or not I don't know, but I am sure they will address player concerns.

    Other than problems for US deposits and bad luck or the odd technical issue, we are not seeing complaints.
     
    3 people like this.
  34. Nov 12, 2015
  35. weesie

    weesie Ueber Meister

    Occupation:
    retired
    Location:
    Old bag lady with a laptop
    A person does have to wonder about the whole thing though.

    I mean today is the 12th of the month and under "New depositors" tournament, there is not a single player listed.

    Last months "New depositors" tournament??? Had ONE player.

    If they are not getting new players, from around the world, and old players have, as I have noticed, come in less and less.

    Then, on top of that, it is getting near impossible to make a deposit, for USA players anyway.....

    You can have the best casino in the world with the best games in the world......

    but if you can't get new players, retain depositing players, you have to wonder

    just how long it can go on like this.
     
  36. Nov 12, 2015
  37. Balky

    Balky Senior Member

    Occupation:
    Translator
    Location:
    Croatia
    Although I did not play too much there lately, I hope they will be back on board soon. In my years of being their customer I had only very pleasant and positive experiences and the staff was always professional and friendly.

    Cheers

    Balky
     
    1 person likes this.
  38. Nov 12, 2015
  39. GGW Laurie

    GGW Laurie Dormant account

    Occupation:
    Self Employed
    Location:
    In the Beautiful South !!


    That's what I was waiting on Jazzy , sometimes it just takes a chat or call to let most casino CRS know that there is an issue going on. I do hope that Enzo is well , people have lives and many things can happen , we are all human and sometimes personal life issues come before work , Enzo has built up too big of a business and is a great businessman to let it fall.........................I just think people are jumping the bridge too quick , lets just hope Enzo is ok !

    Laurie
     
    4 people like this.
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