However, I can see how someone who dislikes 3Dice could become uncomfortable with all the facts being discussed that show 3Dice in a positive light.
3 Dice has excellent customer service, that is true and no one is saying different.
On a personal note, I had a cashout awhile back and was overpaid by 3 Dice, as I had played at several places and had some cashouts and reversed a couple, I didnt think much of it and even got on chat and we looked at my 3 Dice transcript and all was ok. i recieved a nice email from Anna much later that said a mistake was made, could have happened to anyone, no fault on either side.
I was really upset as I had made some withdrawals and paid on some much needed bills that had piled up since Jims death, I was told to pay back as I could, slow pay if you call it.
How many casinos would have done this, showed compassion ? Most would have locked the account. A gambling debt is a debt owed and they will get paid and know this , given they know me as a decent person and player.
I just wanted to say thank you to 3 Dice for being so understanding and allowing me to repay a debt at my own pace, for this they have my upmost respect as a casino.
When my life style was much better in the past, I played and won and played and lost a bundle, but it was I who made the deposits and knew they were high variance games whilst playing.
We all have our opinion of 3 Dice. mine is a love / hate as far as the games go but a love one as far as the Customer service goes, this is where they shine as a casino.
wins have to be based on amount of deposits if they werent the casino could go broke in a week. If they were based on total random it would never work .It maybe random but before it pays out a certain amount there has to be deposits or casinos would go broke fast. Software companys arent that stupid. And where did i get facts i know a computer technician that works on them . He said there based on total deposits then randomly the machines pay out.
I love it...keep taking the cheap potshots....
Nifty, you have become more and more snarky (in a bad way) the last 6 months or so. Why have you become so jaded and bull-headed? You have my respect but I am confused by your change of attitude and demeanor. You must know that people don't all have the same perceptions, yes?
you will never convince others who like 3Dice to entertain the fact that you have a valid position for them to investigate. They will have no problem trying to "shout" others down and go after you for your thoughts.
with respect you should know plenty of casino's go broke , they usually wind up in the rogue pit there not there for making huge profits :notworthy
De_ Gambla, I was happy to see you back posting after a long absence, since I remembered you as a great poster/member, not a "go straight to the throat" poster. Reading this thread with your posts today makes me think I did not have a true memory of your posting. You seem disrespectful and snotty (one step further than snarky ) toward fellow Casinomeister members.
When I first joined CM I was ill-informed and not really interested in becoming otherwise. I just jumped on every thread where a casino was being dumped on and said "Yeah they're all cheating scum". I also supported every player who had a grievance with similar fervor, without regard to the facts of the case. In my view, it was "us vs them" and that was that. I often complained about losing, and showed contempt for those who tried to explain that it had more to do with me than it did with the casino.
After several instances of being sucked in by scammers and frauds disguised as 'aggrieved players', and reading more from Bryan, Max, Simmo, and a few other senior members, I began to rethink my attitudes and make an effort to learn about the facts behind these games and operators where I was spending my cash. I learnt about things such as variance, RTP, bankroll management and game selection just to name a few. It opened up a whole new way of thinking for me [.. and the rest of it ..]
Johnsteed, I must commend you on the excellent post!
Service and support are a MUST in any competitve environment but it's sad that quick payouts and smiley faces are being substituted for the actual reason we gamble - To WIN sometimes (well at least).
Winners and losers, will always be there. When you deposit and lose over and over again you start to question the odds of it happening. Many of us here are seasoned players, playing for years and years. We know the probabilities of winning and losing. Do i really need to accept 4-5 months of constant deposits and losses as 'Variance'? The other side of Variance never seems to play in your favour. Players are disillusioned - When you eventually win 10% of your total deposits back and it is paid quickly, they sing praises to a Casino
Lets face it, this industry is about entertainment and winning for us... nothing better than the thrill of a great run or win. For Casinos, it's purely about PROFIT. Poor regulation and Poor returns are ignored - But TOP Service or quick payouts - Get an award from many players. Has the industry really come to this? We fight tooth and nail to 'Win' and when the Casino pays us in an acceptable time frame or puts smiley faces up when we cash out, we believe the sun is shining bright in the industry. Take a step back and a LONG hard look at your results, then smile if you are happy with them.
Im not insinuating anything against 3Dice or any other Casino here. I am merely highlighting where it seems the priorities lie with players these days. Im not a programmer and I cannot and will not state that anything is unfair.... Personal experience comes at a cost gambling online, but it never lies.
The priorities of the players? Well, funny you bring that up, because several years ago, the players complained about a LOT of things that this casino fixed and made better. They responded to the call, and players started to deposit and become loyal. I'm sure someone can explain to me how this was bad for the player base or the industry? I'm not getting it.
Jasmine responded by saying that they post their returns on slots. If there is a return, then someone is winning, right? DarkMage posted that his analysis of BJ showed a fair game, so obviously people can win there. People have posted that they have won, people have posted they lost. This all seems normal to me...?
We understand the gambler that cannot accept losses that he doesn't think 'add up' right in his mind, based on what he's used to seeing. That's not really proof of anything other than he should probably go back to whatever he was doing before and leave this one alone. No one in this thread (that I've seen so far) has encouraged anyone to make more deposits to a casino they aren't having any luck at.
What some hard-core net gamblers are having a hard time understanding is that there ARE people who view the entertainment and environment as factor that MIGHT actually be greater than the actual gambling. That fact might make your brain hurt, you might even call those people foolish against the way you view gambling, but not only do they exist, the way they view this is valid to them.
So yeah... people have been on these forums screaming about bad/rude customer service, late payments, delayed payments, no payments, one casino that looks just like the rest (only a few trusted platforms), etc. 3Dice made all those problems go away, added some things that were completely unexpected, and people ARE winning there (that's fact, not opinion). This is just a complete fail on my part to understand the problem...
[.. all complete rubbish ..]
You are careful not to name 3Dice, so that if I do, you can call me out. Well, here goes: 3Dice
Good? You see, this thread is ABOUT 3Dice.