3Dice complaint: moved from Screenshots

Status
Not open for further replies.

Fleur-De-Lis

Senior Member
Joined
Dec 11, 2007
Location
CY
[Max says: this stuff was originally posted in the Screenshots forum. That's obviously a totally inappropriate use of that forum so I've hacked out the original OT post and follow-ups to it and moved them here to the Complaints forums. My apologies to those participants whose reply posts got yanked over here in the process: there was no 100% clean way to pull the crap out of the Screenshots thread ... so I did the best I could under the circumstances.]

3d1.jpg


Now, why this sucks? :rolleyes:

1) because of this (the account was locked over a month ago, and 3D won't answer any emails since then)

3d2.jpg


2) because even if I could use it, it is peanuts for high-roller like myself. I used to be Gold*** before Enzo locked my account, now it is Silver****, with Bronze status on its way :mad:
 
Last edited by a moderator:

tim5ny

Non-Gambler
Joined
Jun 8, 2003
Wow! Your promocodes come so close together! Like 3 days apart on the first two, and the third one only several days later. Is that because you were Gold status? Why don't you just click on live help in the casino? I'm sure someone will speak with you.

But I did notice that you're able to play at 32Red, and I can't!
 

Fleur-De-Lis

Senior Member
Joined
Dec 11, 2007
Location
CY
Wow! Your promocodes come so close together! Like 3 days apart on the first two, and the third one only several days later. Is that because you were Gold status? Why don't you just click on live help in the casino? I'm sure someone will speak with you.

Nope :mad: Enzo doesn't answer PMs. And casino staff do not answer emails...

But I did notice that you're able to play at 32Red, and I can't!

Why so? Is it because of your location? Or other reason? :what:
 

tim5ny

Non-Gambler
Joined
Jun 8, 2003
Nope :mad: Enzo doesn't answer PMs. And casino staff do not answer emails...



Why so? Is it because of your location? Or other reason? :what:


Yes, I'm in the U.S.

Click on live help in the casino.. someone has to answer unless it's down for a short period.
 

LOOKAWAY

Senior Wember
PABnonaccred
Joined
Oct 29, 2007
Location
England
Or log into the tourns. And get live help that way!

Or even just bring it up in group chat, sure you will get some where then. ;)
 

Fleur-De-Lis

Senior Member
Joined
Dec 11, 2007
Location
CY
Or log into the tourns. And get live help that way!

Or even just bring it up in group chat, sure you will get some where then. ;)

Oh... I guess it could be done, technically. But I am not sure I could take any more humiliation from them guys :rolleyes: Not after I deposited over 50K and got kicked out in the middle of a game.
 

3Dice

I-Gaming Industry Representative
Joined
Feb 14, 2007
Location
-
Fleur,

Your account at 3Dice was closed for personal reasons that I
cannot share on this forum (*snip*). Your last pm to
me dates 17 aug, and was responded to immediately. Your last
email to the support staff came together with a pm here on cm,
and was also answered by me personally.

When you pitched a bitch to get your deposits at 3Dice re-enabled,
I explicitly told MaxD that our motivation was based on personal
information. He agreed that this information would remain private
and only be used to assess our decision in the matter.

From a business point of view, we have absolutely no interest
in disabling the deposits of a good player like yourself, and I think that
the readers of this forum will realize that. In the aftermath of the pab
we sent an offer through to max that includes re-enabling your deposits
given very strict limits, but to date we received no response to that.

Respectfully,

Enzo
 
Last edited by a moderator:

Fleur-De-Lis

Senior Member
Joined
Dec 11, 2007
Location
CY
Fleur,

Your account at 3Dice was closed for personal reasons that I
cannot share on this forum (*snip*). Your last pm to
me dates 17 aug, and was responded to immediately. Your last
email to the support staff came together with a pm here on cm,
and was also answered by me personally.

When you pitched a bitch to get your deposits at 3Dice re-enabled,
I explicitly told MaxD that our motivation was based on personal
information. He agreed that this information would remain private
and only be used to assess our decision in the matter.

From a business point of view, we have absolutely no interest
in disabling the deposits of a good player like yourself, and I think that
the readers of this forum will realize that. In the aftermath of the pab
we sent an offer through to max that includes re-enabling your deposits
given very strict limits, but to date we received no response to that.

Respectfully,

Enzo


Sorry... since you chose to post this, I am afraid I have to correct / clarify as follows:
1) My "last PM" you refer to, the one that was indeed answered, was just to inform you that I am filing a PAB. Main reason for filing a PAB was that no emails or no previous PMs were answered. You/Support at 3Dice completely ignored my queries, so regretfully that left me with no options.

2) My only (or call it "last") two emails to Support remained unanswered. All I got was return receipts generated by email program.

3) I have no knowledge of any "offer" you refer to regarding potential deposits. I did keep getting promotional emails and useless "bonus" offers for a while, but guess you excluded me from those as well on some later date. My gold status dropped to bronze... sorry if you fail to see why seeing those screenshots I posted here made me unhappy... offering MATCH bonus... unable to take it because I supposedly "requested my deposits be disabled" when I did not!

Sincerely,
Fleur
 
Last edited by a moderator:

Fleur-De-Lis

Senior Member
Joined
Dec 11, 2007
Location
CY
P.S. I mostly agree with posters who pointed out dangers of high-rolling. Just wanted to add that since it concerned 3dice, it is hardly true high-rolling term - with LOW maximum limits on all games. $50 on BJ, for God's sake :D

P.P.S. SORRY for being a reason for mis-use of this thread eventually... it is about screenshots after all, not about my falling out with a casino.
 

mysticjoz

Senior Member
Joined
Apr 10, 2007
Location
somewhere... over the rainbow!
this is not professional

OMG Enzo.. Have you never heard of "consumer privacy".. I don't understand what makes you feel you are being professional by posting private information on public forums!! It's the job of the Casino manager to obtain permission to post any such private information from the player themselves. It looks to me like you just do as you please with complete disregard for general rules let alone individual respect!! I myself am privy to some information on this issue and if others knew what I know they would be in complete shock to know what led up to all of this!!:eek:

I think it may be time for Bryan and Max'd to reconsider your Accreditted status, as NO accreditted manager would dare publish player stats, emails, or any other private information in a public forum without permission. I think this is more a fact than IMO.
You keep crossing a line that IMO a professinal online casino manager should NOT even consider crossing! The only ones who have done this in the past have been running Rogue casino's!
Fleur,

Your account at 3Dice was closed for personal reasons that I
cannot share on this forum (*snip*). Your last pm to
me dates 17 aug, and was responded to immediately. Your last
email to the support staff came together with a pm here on cm,
and was also answered by me personally.

When you pitched a bitch to get your deposits at 3Dice re-enabled,
I explicitly told MaxD that our motivation was based on personal
information. He agreed that this information would remain private
and only be used to assess our decision in the matter.

From a business point of view, we have absolutely no interest
in disabling the deposits of a good player like yourself, and I think that
the readers of this forum will realize that. In the aftermath of the pab
we sent an offer through to max that includes re-enabling your deposits
given very strict limits, but to date we received no response to that.

Respectfully,

Enzo
 
Last edited by a moderator:

maxd

Complaints (PAB) Manager
Staff member
Joined
Jan 20, 2004
Location
Saltirelandia
@Fleur: Yes, you have made a mess of this thread by bringing your complaint issues in here (the original Screenshots thread). You know full well that this isn't the place for that kind of thing. Now we've got a big mess that one of us moderators has to clean up. :mad:

@Enzo: Ditto! You've let Fleur bait you out here and now you're as guilty of screwing things up in the forums as she is, not to mention posting personal material that was unnecessary and inappropriate to include here. :mad:

I'm going to have to figure out a way to peel the crap out of here into a separate thread, but in the meantime ...

(1) Nothing that was given in confidence regarding Fleur's complaint was shared or misused. I told Fleur I had "evidence" to support my conclusions. What she did or did not conclude from that is her thing, not mine. To assume that the trust placed in us was somehow violated or abused is unfounded and ungracious twaddle.

(2) Enzo's offer to you Fleur was forwarded within hours of him having made it. As I recall you rejected it out of hand. Subsequent email and/or PM exchanges didn't change anything so there was nothing of significance to report to Enzo.

If you guys want the proof I'll dig up the specific correspondences and mail them to you. Pissing on the messenger is hardly going to improve the situation for either of you. And trying to fob the blame for your crappy situation off onto me is pretty damn low. It shames you both!

Anyway my point is this: the problem here is not the mediation, it's the crap behaviour on both your parts. Dragging it into this thread (Screenshots), of all places, only makes that much worse.
 
Last edited:

anniemac

Ueber Meister
PABnoaccred
MM
Joined
Jan 30, 2007
Location
Texas, USA
I would like to have someone explain to me why it is OK to carry on personal, albeit casino related, issues in open forum. When personal issues spill over, it becomes a S**T slinging contest. All the other forum members are left going WTF. We don't know what is going on and are left scratching our heads. There may have been other issues that we are not privy to that might change our opinions of either poster.

Enzo should have replied to Fleur by PM not for all to read. Just not good business. It's like the Vegas ad - What happens in Vegas, stays in Vegas. Well, what happens between a casino and a player should stay between casino and player unless it can affect other players and then it should be outed immediately.

No casino, no matter who it is, should post player information without their permission. I don't care if Fleur got up and called Enzo an out right liar, he should have handled it privately with Fleur or thru Maxd or CM.

This is my opinion and I am sure other might not agree, but it is mine and I will keep it. :D
 

Trollet

Meister Member
Joined
Jan 16, 2005
Location
Sweden
Can someone please close this thread and let them have their fights in pm's and emails instead ( where it should have been from the start)...before it gets any worse.

I guess i just dont get it...why one starts...and all of a sudden theres a few more that jumps on....

((((HUGS)))) Trollet
 

maxd

Complaints (PAB) Manager
Staff member
Joined
Jan 20, 2004
Location
Saltirelandia
Normally I would close this as a go-nowhere topic but ... well, I want to see if the parties involved have any last words on it. After that, yes, it's almost certainly curtains for this one.
 

mysticjoz

Senior Member
Joined
Apr 10, 2007
Location
somewhere... over the rainbow!
Enzo should have replied to Fleur by PM not for all to read. Just not good business. It's like the Vegas ad - What happens in Vegas, stays in Vegas. Well, what happens between a casino and a player should stay between casino and player unless it can affect other players and then it should be outed immediately.

No casino, no matter who it is, should post player information without their permission. I don't care if Fleur got up and called Enzo an out right liar, he should have handled it privately with Fleur or thru Maxd or CM.

This is my opinion and I am sure other might not agree, but it is mine and I will keep it. :D

EXACTLY!! And yes of course we know others might not agree, properly stated we know for a fact others don't agree! But that's ok. We all know who doesn't agree.. it's no surprise to anyone anymore!

Max'd is also right. Don't shoot the messenger. He has a job to do. If you PAB he needs to be able to do his job without those things that are being "negotiated" brought out in public OR blamed on him.;) He can not do his job properly if this takes place. but on the other hand Max'd I think I understand "why" fleur posted her screen shots in the "sucks" thread.. because in all honesty .. they were screen shots that sucked!!:laugh:

Her doing so does not warrant Enzo posting a private emails, pm's or conversations in public on this forum. This is NOT professional and it makes one statement.. That if anyone has any problem with 3dice or enzo he will not act in a professional manner, he will do the opposite and post stats, conversations, or whatever it takes to insult the player. I speak from personal experience.
A casino manager has an obligation to his players. Privacy is privacy. Fleur's behaviour in stating how she feels does not warrant his behaviour of reacting in a rogue manner. That's My Opinion!

Trollet.. it's what we call stating our opinion and/or giving input on a subject. Which is exactly what CM is for! In this case that subject once again is 3dice. I see no reason to close any and every thread that has to do with 3dice or enzo. If you sweep it under the rug.. it just keeps coming back!
 

Trollet

Meister Member
Joined
Jan 16, 2005
Location
Sweden
Trollet.. it's what we call stating our opinion and/or giving input on a subject. Which is exactly what CM is for! In this case that subject once again is 3dice. I see no reason to close any and every thread that has to do with 3dice or enzo. If you sweep it under the rug.. it just keeps coming back!

Hi Mysticjoz!

I already asked someone to close this before it got any worse. And i stand by that!
So i wont bother answer your post...
I know what i think about 3Dice...and what i dont...and thats enogh for me.

((((HUGS)))) Trollet
 

GGW Laurie

Paleo Meister (means really, really old)
Joined
Jun 16, 2006
Location
In the Beautiful South !!
EXACTLY!! And yes of course we know others might not agree, properly stated we know for a fact others don't agree! But that's ok. We all know who doesn't agree.. it's no surprise to anyone anymore!

Max'd is also right. Don't shoot the messenger. He has a job to do. If you PAB he needs to be able to do his job without those things that are being "negotiated" brought out in public OR blamed on him.;) He can not do his job properly if this takes place. but on the other hand Max'd I think I understand "why" fleur posted her screen shots in the "sucks" thread.. because in all honesty .. they were screen shots that sucked!!:laugh:

Her doing so does not warrant Enzo posting a private emails, pm's or conversations in public on this forum
. This is NOT professional and it makes one statement.. That if anyone has any problem with 3dice or enzo he will not act in a professional manner, he will do the opposite and post stats, conversations, or whatever it takes to insult the player. I speak from personal experience. A casino manager has an obligation to his players. Privacy is privacy. Fleur's behaviour in stating how she feels does not warrant his behaviour of reacting in a rogue manner. That's My Opinion!

Trollet.. it's what we call stating our opinion and/or giving input on a subject. Which is exactly what CM is for! In this case that subject once again is 3dice. I see no reason to close any and every thread that has to do with 3dice or enzo. If you sweep it under the rug.. it just keeps coming back!
i didnt see anything personal in the original post by enzo before it was (snipped) that we all havent read in(*snip*).it is my opinion and just mine that you might have personal issues also with 3 dice and i do hope your not trying to be vindictive, trollet has the right to voice her opinion also, just as you did and i agree with her, it should be handled between the casino, fleur and maxd, whether you(mystic) are privy to what ever info you have, that to should remain private out of respect for whomever gave it to you and not hinted about on an open forum as people are only human and will make assumptions that could be damaging to all parties concerned...........................laurie
 
Last edited by a moderator:

anniemac

Ueber Meister
PABnoaccred
MM
Joined
Jan 30, 2007
Location
Texas, USA
I don't plan on getting into a S**T throwing contest with any member, I don't see why a thread should be closed just because it is about 3Dice. We have raked a lot of other casinos over the coals and the threads weren't closed. TIV, Rushmore, Absolute, CW just to name a few. The threads were just left to die a slow death.

It just seems to me that every time 3Dice is mentioned in a negative way, the threads are closed. Maybe not closed every time but people like me that don't think they hung the moon are bashed so bad that they quit posting.

I personally don't care which casino everybody plays at. It's your dime, use it where you want to. Just don't push one down my throat. 3Dice is not my fav but neither are some of the others that people love.

I still think that some of the info that has been posted by Enzo in regard to other people was personal in nature and should have been kept private. He and Fleur have a problem and I am sure that there is more to the story than we should know. That is why personal details should be kept personal, because it is not out business.
 

jas2587

Ueber Meister
Joined
Apr 25, 2006
Location
FL
Can someone please close this thread and let them have their fights in pm's and emails instead ( where it should have been from the start)...before it gets any worse.

I guess i just dont get it...why one starts...and all of a sudden theres a few more that jumps on....

((((HUGS)))) Trollet

why close it sometimes the truth needs to come out
YOU an the 3Dice followers
only post here when it is 3Dice hmmmm
yes it should be emails an pm's
but after 50K an closing the account in the
middle of play sounds rougish to me
not like Dear Enzo at all

lol you don't get it but you are here
jumping in an posting tooo hmmmmmm
personal info should be left personal

but open forum any one can post an
thats the way it is Freedom to Speak

Cindy
 

mercy

Banned User - multiple banned accounts
Joined
Jul 6, 2008
Location
us
Just and outsider looking in Cindy, and no disrespect towards you, but isn't it hypocritical to let Fleur-de-lis continue to deposit at 3dice after *snip*? I think 3dice is doing the right thing as she is obviously has a major problem and admit s it. Rogue behavior by a casino is one that would continue to let her deposit. Just my opinion...................:)
 
Last edited by a moderator:

jas2587

Ueber Meister
Joined
Apr 25, 2006
Location
FL
Just and outsider looking in Cindy, and no disrespect towards you, but isn't it hypocritical to let Fleur-de-lis continue to deposit at 3dice after *snip*? I think 3dice is doing the right thing as she is obviously has a major problem and admit s it. Rogue behavior by a casino is one that would continue to let her deposit. Just my opinion...................:)

yes you are right but how much more did they let
her deposit an lose before they closed it??

so many unanswered ?s

Cindy

From what I see she did that post in June
she says her account was closed a month ago what does that say
June July August an now the end of September
 
Last edited by a moderator:

mysticjoz

Senior Member
Joined
Apr 10, 2007
Location
somewhere... over the rainbow!
i didnt see anything personal in the original post by enzo before it was (snipped) that we all havent read in(************).it is my opinion and just mine that you might have personal issues also with 3 dice and i do hope your not trying to be vindictive, trollet has the right to voice her opinion also, just as you did and i agree with her, it should be handled between the casino, fleur and maxd, whether you(mystic) are privy to what ever info you have, that to should remain private out of respect for whomever gave it to you and not hinted about on an open forum as people are only human and will make assumptions that could be damaging to all parties concerned...........................laurie


IMO LJ this is completely unwarranted .. I have intentionally cut something that YOU had no right to post! Maxd editted it out of the original, therefore It was editted out for a reason. (thank you max'd)
I don't see "mod" under your name therefore I see nothing that gives you the right to add information which has already been editted out (however you or anyone else choose to interpret that does not matter as that is not "fact".) IMO you added that information back into just to hurt fleur! There is NO other reason for you to have done that. Maxd set a boundry by editting that out. You had no right to cross back over that boundry

I find it appalling that no one on this forum can post anything about 3dice except "bravo's" without being castrated and hung! but the funny thing is .. the numbers of those "standing by" 3dice casino and enzo are dwindling, and are becoming the minority.
I stated a fact. so prove me wrong. Show me any other casino manager who has come onto this forum and posted personal information regarding any player (account info, personal emails, personal PM's, stats) show me ONE who broke this player/manager confidentiallity. (or better yet.. show me one that is NOT rogue)
An email, pm or such between a casino manager and a player is personal. PERIOD.
I myself have NO personal issues with 3dice nor am I being vindictive. Now who would put that idea in your mind?? :rolleyes:
Maybe you can explain to me what my reasoning would be for "my being vindictive"??! :rolleyes: maybe you should "enlighten me" because I have done nothing but state facts. (those were all facts.. bonuses changed, wr's changed, comps changed, gg bonuses changed).. .
Why is it that I can not post any of MY opinions regarding 3dice or enzo without being verbally attacked by either you or your "friend" .. This in itself shows that I am not the one being vindictive here.. I post information, opinions and facts. I do not expect to be on the defensive anytime I do such.

If Inet, CW or any other casino manager came onto this forum and posted such information about a player without permission I am sure it would not be "ok" nor would you be calling anyone "vindictive" EXCEPT the casino manager themselves. (hmmm.. :rolleyes:) That is how I see it here.
I see that whenever someone does NOT agree with enzo.. he crosses a line and makes private public. There are very few forum members who are literally getting angry and verbally attacking other members of this forum in defense of 3dice and enzo... over what??!

Explain why we can speak out against any other casino.. but if someone mentions your precious 3dice then everything is put to a halt! When the day comes where he indeed does the same to you (or your friend).. I am more than sure you will be defensive.
I stick up for my friends. I speak what I believe and I speak the truth.. regardless of what you have been told (that is ONE person.. whose opinion really does not matter to me one way or the other!) You did not seem to question my truthfulness when I forgave you a really huge "situation" Our PM's were ME .. truthful. I know how to forgive, and I live my life knowing that I treat others with the respect and integrity they deserve. Therefore Your coming forward with these comments about me being "vindictive" or having an "ulterior motive" are a shock to me.. coming from you.
My friends need not come forward and prove to you that I do speak the truth, because I have morals (and they are darn good ones.!) I do not "claim to speak the truth" with a forked tongue, like others. :oops: I have tolerated alot on this forum, I have tolerated the same treatment that has driven other members to NOT post.
I stand behind what I believe..(he crossed a line posting a personal letter without permission. I have no ulterior motives. (I do not deposit there. period) I am not being vindictive. (that is NOT me)
but I would have expected a little better than being called "vindictive" by you of all people. :rolleyes:

EDIT: I never said anything against trollet .. as a matter of fact I believe I thanked her.
 
Last edited:

Fleur-De-Lis

Senior Member
Joined
Dec 11, 2007
Location
CY
Just and outsider looking in Cindy, and no disrespect towards you, but isn't it hypocritical to let Fleur-de-lis continue to deposit at 3dice after her suicide thread? I think 3dice is doing the right thing as she is obviously has a major problem and admit s it. Rogue behavior by a casino is one that would continue to let her deposit. Just my opinion...................:)

Just a thought since you seem to be so sure of what you say;) Why won't you ask 32Red (or other half dozen or so reputable casinos) if they think I have a gambling problem and/or whether they feel my account needs to be closed? I bet you, they'd answer that I am a happy and loyal player :D Did I have any problems with 32Red or other big guys? Nope, 'cause the payouts were within expected range, gamecheck available, all history and stats easily accessible, queries if any always answered.

The only major problem I faced so far is 3Dice problem.

P.S. I would not start a separate thread on this as I have already formed my opinion on the issue, had put it behind me and moved on; neither do I feel I need to justify or explain anything further or enter into arguments with other members.

I admit I am guilty of posting certain screenshots - the reason I posted them was 'cause they truly sucked IMO. Sending me - repeatedly - numerous - MATCH bonus offers and then informing me after I click "accept" button that I can't really have it. Just kidding, dear Fleur... you are out! Well, I believe it sucks. End of story.

Guess it is up to moderator who compiled the thread to let it go on or close it up. Cheers :)
 
Last edited:
Status
Not open for further replies.
Top