32Vegas signup bonus

MCR11

Dormant account
Joined
Jul 5, 2006
Location
USA
Just liked I expected... even though live chat girl told me to expect a response by friday "at the latest," I got nothing. I just submitted my very first (and hopefully last) PAB. To be honest, I'm super tempted to play some of the money in the account. It's just so nervewracking for me to have a bunch of money sitting there and me not knowing if I'll ever see it. I almost worry that if I PAB and try to drag this out, I'll never see any of it because they'll take away the bonus and still make me do the WR if CM can't convince them they're blatantly wrong.

Basically, I'm just worried I'll never see my money if I don't re-meet the wagering requirements playing another game for $10,080 worth of wagers.
 

wobble33

Experienced Member
Joined
Aug 16, 2004
Location
uk
guys,

and i get a magazine from gambling.com promoting these guys all over the pages:axeman2: no way am i joining these casinos.......
 

MCR11

Dormant account
Joined
Jul 5, 2006
Location
USA
got notifaction that they're going to give it to me, but liquid had problems getting the money on the withdrawl, so I'll keep you guys updated.
 

liquuid_fusion

Meister Member
PABaccred
PABnorogue
PABnononaccred2
Joined
Nov 6, 2005
Location
UK
My withdrawal has now been returned to my account for the 2nd time...:mad:

Despite having confirmation from both the casino and playtech disputes that I will be paid.
 

MCR11

Dormant account
Joined
Jul 5, 2006
Location
USA
liquuid_fusion said:
My withdrawal has now been returned to my account for the 2nd time...:mad:

Despite having confirmation from both the casino and playtech disputes that I will be paid.

How did you get a playtech response? I have a tracking number, but no answer.
 

liquuid_fusion

Meister Member
PABaccred
PABnorogue
PABnononaccred2
Joined
Nov 6, 2005
Location
UK
I just submitted the disputes form and received a reply about 4-5 days later.

I've now had the 8th email telling me that I need to wager more on "allowed" games.

The CS just seem to completely ignore everything I say in my emails :eek2:
 

liquuid_fusion

Meister Member
PABaccred
PABnorogue
PABnononaccred2
Joined
Nov 6, 2005
Location
UK
Had a positive email this afternoon for a change!

Dear liquuid_fusion,

Thank you for contacting 32 Vegas.

I am Kafi from the Support Team please to be of some assistance.

This email is to inform you that we are in receipt of your most recent email. liquuid_fusion you have met your wagering and you will be able to make a withdrawal request.

Thank you for your initial interest in the Casino and we do look forward to see you again.

We do hope you maintain to have yourself a great day!!


Should you have any questions or concerns, please do not hesitate to contact 32 Vegas Support Team. We are available 24 Hours a day, 7 days a week.

With Best Regards,

Kafi
32 Vegas

It's just so annoying because I have to wait 4 days now until the reverse withdrawal period is up, and then i'm sure they'll just reverse it into my account again! :mad:
 

zanka

Dormant account
Joined
Jul 5, 2006
Location
Eindhoven (NL)
I received a reply from Playtech:

Dear Sander,

Thank you for contacting Playtech and taking the time to fill in our player inquiry form.
I have forwarded your complaint to my contact person at 32Vegas and they have assured me that you will get the money, since as you wrote, Casino war was not excluded in the time you played this game.

I sincerely apologize for any inconvenience caused.

Yesterday I send 32 Vegas a scan of my ID and a copy of a utility bill, so they can't refuse a withdrawal on account of that. Next I send them an email including the above e-mail from Playtech. I told them I would wait a day to withdraw my money so they had time to compare the account info I send them (ID etc.).
Today I requested the withdraw, now wait and see what happens... :eek2:
 

MCR11

Dormant account
Joined
Jul 5, 2006
Location
USA
*sigh*

Just got an e-mail saying I did not meet the wagering requirements and that I can't cashout.

I just forwarded them the original e-mail which says I can cashout, and I bet they still deny this one.

CM... you should warn them not to mess around with player cashouts after they approve the cashouts... it' just not fair to us. :mad:
 

Tigr50

Dormant account
Joined
May 2, 2005
Location
Roswell NM
Withdrawal

I wish you the best with your withdrawal, and don't see how they can deny you after the email. I admire your perserverance. But it's too bad that this is happening. Makes playing not as much fun as before, at least for me.:oops:
Tigr50
 

MCR11

Dormant account
Joined
Jul 5, 2006
Location
USA
Tigr50 said:
I wish you the best with your withdrawal, and don't see how they can deny you after the email. I admire your perserverance. But it's too bad that this is happening. Makes playing not as much fun as before, at least for me.:oops:
Tigr50

I couldn't agree more. I've had such a headache with these guys and it's killed a lot of my enjoyment with the online casino industry. Now every place I signup I'm feeling really anxious and nervous about my money....... I wish I could just signup and not get hassled so much.

One casino I've been giving my action to now is Mansion.... IT"S INCREDIBLE and SUPER FAST and the CS are so knowledgable and professional.

There'll always be places like 32Vegas and it sucks.
 

MCR11

Dormant account
Joined
Jul 5, 2006
Location
USA
chuchu59 said:
So now a distinction is made. 32RED is rouge and 32Vegas is rogue.

32Vegas is the worst kind of rouge --- they give ya hope and then snatch it away.

I sent them an e-mail saying they approved my cashout by e-mail and now they said they'll get back to me.... let's wait another 3 weeks for them to figure out how to think.
 

MCR11

Dormant account
Joined
Jul 5, 2006
Location
USA
Ok, I'm ready to play their game again... I e-mailed them and they said I can withdraw.... what's the over/under on how long I have to wait to actually get this money (I'm assuming they'll keep messing with me)

This places need to be rouge-warned for deceiving withdrawls and delaying cashouts
 

liquuid_fusion

Meister Member
PABaccred
PABnorogue
PABnononaccred2
Joined
Nov 6, 2005
Location
UK
A pleasant good day to you. This is Annieka with the Support Team. Thank you for contacting 32 Vegas.

I am happy to assist you. In reply to your most recent email, please note that your withdrawal request was decline since you need to wager $9360 in allowed games for the first deposit bonus.

We at the casino would like to thank you for contacting us, do have a wonderful day.

For the 3rd time.

:mad: :mad: :mad:
 

WAYLANDER

Webmeister
webmeister
Joined
May 17, 2006
Location
uk
MCR11 said:
Ok, I'm ready to play their game again... I e-mailed them and they said I can withdraw.... what's the over/under on how long I have to wait to actually get this money

Took 5 days to hit my neteller

WAYLANDER
 

AussieDave

Banned User
Joined
Dec 24, 2005
Location
Australia
I quickly glanced at this topic and thought it was about 32Red :eek:

On closer inspection I realised it wasn't.

The one BIG reason I don't hold any faith nor trust in thirty two Vegas. It's obvious they've used 32Red's good name and are trying to ride on the shirt tails of their name & integrity.

I'm sure more than a few players have been stung on this one.
 

liquuid_fusion

Meister Member
PABaccred
PABnorogue
PABnononaccred2
Joined
Nov 6, 2005
Location
UK
UPDATE: I've been paid! Thank god for that :thumbsup:

Don't think i'll be back though!
 
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