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Discussion in 'Online Casinos' started by Nicole50, Aug 2, 2008.

    Aug 2, 2008
  1. Nicole50

    Nicole50 Dormant account

    customers support
    Iam sick of this 32 red casino. yesterday 75 euros went in 3 or 4 minutes without getting nothing and the casino said that I have 24% payout.

    Today I deposited 25 euros to see how it is going on and played the same game. the casino chat said 42 % payout even I did not went up to my deposit. 25 deposit went exactly in 3 minutes without getting nothing until 0 credit.the chat said that I had 42% payout. From where they get this numbers ?

    I find out in two days that they change all games and when complaining in nice way they bring 42, 89, 99 % payout . Even I am loosing on and on.
    What Iam sure this casino will be in the British Newspaper soon and I will do it with my personnal contacts.
  2. Aug 2, 2008
  3. refre

    refre Senior lurker PABnonaccred PABnoaccred

    Professional slot player
    To get the payout %ages, they divide your all your payouts by your wagering.

    Let's say you deposit 25 and wager exactly that. When you're done you have 15 in your account. Your payback for that session would then be
    15/25 = 60%.

    If you play your balance down to zero you will have to find how much you wagered by adding all your wins to your deposit. Then do the same calculation as described above (wins / wins+deposit)

    May I ask, what stakes do you play when depositing 25? Cos in most free spins slot you have a 1 in 100-150 chance of hitting the feature. So doing less spins than that, you may be setting yourself up for disappointment (in most sessions).

  4. Aug 2, 2008

    NASHVEGAS Banned User - flamming, disrespecting admin,

    Maybe playing with a ~ 100% risk of ruin.
  6. Aug 2, 2008
  7. Nicole50

    Nicole50 Dormant account

    customers support
    Thanks Freddy

    my game was Tally Ho

    yesterday it was 75 credit and I get nothing in all spins. then they said that I had 24% payout.

    25 deposit. I started with 27 cent per spin but i get nothing until 0 credit. During the game I got one feature (free spin) and the free spin gives 1.00 euro in ten spins not more.

    when finished the chat said 42 %. they are saying this because they were told to replay like this to players . They can not say to players that they did something to the game. Really they make me crazy with this % payout.

    In others casinos MG, with 25 deposit you get free spin and during that you maybe double of your deposit as an example Intertops casino. try what iam saying and you wil see.

    I can tell you that Iam not saying thinks like that, the 32Red is becoming more difficult and more difficult.

    In any other MG casino, it is impossible that you get nothing even with 25 deposit. You can win and you can loose it after if you continue but at 32red the things are going wrong.

    The % payout is only way to convince player. For me they can not convince me with this replay. There is way how to get them back in the right direction and hopefully it will be done very soon because we are honest players and they dont care about honest players. Or maybe it can be since one player won in 32red in Tally Ho game as we saw the screeshoot in the forum, then after the casino make it hard to win. that's the reality. It has nothing to do with payout.
  8. Aug 2, 2008
  9. Nicole50

    Nicole50 Dormant account

    customers support
    32 casinomeister

    Hi Guys and womens

    Thank you all for having me since year in this forum and thanks for the support you gave to me . You are really nice peoples.

    As I find out that this site became 32Red casinomeister not casinomeister who suppose to defend players whatsoever is the name of the casino. I have trusted this site long times but it's appear that when concerning 32red casino ,there is no way to get help from the meister himself. I can understand that somebody is getting part of the cake with 32red casino. I will be in other forum where they dont care about the name of the casino.

    When concerning others casinos, we see the fast reactions from the meister to resolve the problems and to ask questions to casinos but when concerning 32red, nobody say any things.

    That's why I will play at rogue casino and I will deposit my money there . At least I know it is rogue . Mister kakata from this froum was right some times ago.

    32red seem to be very powerfull here at this site and this is not fair.This site is promoting 32red even they are cheating players. So my final word in this site is to the forum moderators :

    Are you aware what 32red is doing ? why you never ask them questions? You are all promoting this casino to encourage them to take money from players with cheating in the games.

    To Mark from 32red who is representative here in the forum : Congratulations to you in taking contol of casinomeister site. You have succeded.

    To Others members : thanks a lot for exchanging talks and vues with me and I hope you will be all lucky but I am sure not in 32red casino.

    This is my email if someone want to write to me in the futur as I will not be back in this 32red casino second site

    This email is not visible to you.

    Greating to all players and god luck to the meister

    and Bye bye all
  10. Aug 2, 2008
  11. Fleur-De-Lis

    Fleur-De-Lis Senior Member MM


    Hi Nicole,
    what exactly 32 red is not doing right - can you tell us what happened? :eek:

    I personally had better than positive experience in there...
  12. Aug 2, 2008
  13. spearmaster

    spearmaster RIP Ted

    Devil's Advocate
    Nicole -

    I think it is a bit presumptuous of you to expect an instant reply from the Casinomeister considering you only made a post about this in the last couple of hours.

    Furthermore, the Casinomeister is away on personal business and has not been online since yesterday, and is not expected to be around for the next couple of weeks.

    If you have a complaint - please address it to Max, or do a PAB, or something, rather than making groundless accusations. I understand you're upset - but perhaps you need to calm down a bit before throwing around the strong words you're using now.
  14. Aug 2, 2008
  15. Simmo!

    Simmo! Moderator Staff Member

    Web Dev.
    Merged the two threads for clarity.

    No that's not what Casinomeister does. He acts as an arbitrator trying to work out which side is right when a problem occurs. Whoever he rules for thinks he's great, whoever he rules against thinks he's biased/taking bribes/a casino apologist/an idiot (delete as applicable). 50% of the people he deals with are going to disagree with him, thats the nature of the job :D
  16. Aug 2, 2008
  17. spearmaster

    spearmaster RIP Ted

    Devil's Advocate
    The trouble is, he hasn't ruled anything in this case because he hasn't seen anything! :D
  18. Aug 2, 2008
  19. Fleur-De-Lis

    Fleur-De-Lis Senior Member MM

    Nicole - I really feel for you. I am not just saying this - I was there, and more often than I care for. I am afraid this is gambling though... I used to deposit 1000$ and lose it in less than an hour, doing average .75$-2.50$ per spin... in MG, RTG, 3D and elsewhere. It just happens :mad:
    1 person likes this.
  20. Aug 2, 2008
  21. chayton

    chayton aka LooHoo CAG PABnonaccred webmeister

    Freelance Designer
    Edmonton Canada
    Amen...me too. And it happens over and over and over....
  22. Aug 3, 2008
  23. Nifty29

    Nifty29 Dormant account

    Turn right, then right. then right again
    Nicole -

    Your rant was completely unacceptable and you should apologise to Bryan immediately.

    I think of this forum as Bryans' "house" - and if someone came into my house carrying on like a pork chop like you did I would ask them to leave.

    I dont know you, but on the face of it you need to seek some professional help as gambling has obviously ceased to be enjoyable and is causing you to become unpleasant and unreasonable.

    If you cant afford to lose it, dont gamble it....and one thing is for sure, the longer you gamble the more likely you will lose as you just cannot win in the long run.
    4 people like this.
  24. Aug 3, 2008
  25. KasinoKing

    KasinoKing WebMeister & Slotaholic.. CAG MM PABnonaccred webmeister

    House-Husband and Casino Advisor
    Bexhill on sea, England
    Niffty is spot on (except for the bit about not being able to win in the long run :rolleyes:) - you had a bad run of luck & are unhappy about it - I TOTALLY understand that.

    But to start saying the casino is cheating or robbing you is crazy. All Microgaming casinos games are EXACTLY the same wherever you play - the slots will take the piss at all of them! :(

    Last month I wagered $5,172 at 32Red and cashed out $650 more than I deposited.
    But do you think that was all plain sailing?
    Some of my game sessions:-
    Prime Property; Wagered $212, Lost $105
    Rainbows End; Wagered $170, Lost $75
    Tomb Raider 1; Wagered $312, Lost $108
    Dolphin Tale; Wagered $173, Lost $81

    Slots are HIGH VARIANCE by design - accept that and don't moan about it...
    or DON'T PLAY slots at ANY casino.

    My 2c.
    2 people like this.
  26. Aug 3, 2008
  27. chuchu59

    chuchu59 gambling addict CAG PABnonaccred

    Simple isnt it. You lose at a casino and it is rogue. You win and you embrace it and call it the best. I cannot play at 32Red as they dont accept players from Hong Kong. However, when I was still able to play their customer support was top-notch and that is what I believe is very important. Overall, I was slightly down there but that could have been much more if not for the generous comps by Pat. Live chat was very helpful and informative, unlike what others have experienced elsewhere at different casinos. Withdrawals were processed swiftly with no hassles.

    Now what more can you ask of an online casino? This site does seem to favour 32RED but that isnt because of Bryan but rather the pleasant experiences that many forum members have encountered. Whenever a problem concerning 32RED is posted you get a pm from Pat normally within 24 hours and the issue is usually solved with a couple of days if not hours. More often than not the player is gifted with a small comp for the inconvenience which imo is sometimes over-generous.

    I hope that if you want to have a go at somebody or institution back it up by facts instead of deriding someone as you please.
    2 people like this.
  28. Aug 3, 2008
  29. LaHutti

    LaHutti Sr. ÜberUnter Ass. Man. webby PABnonaccred PABaccred

    East and West
    I don't think you're being fair to Bryan in this case, and your attack is totally uncalled for.
    My experience in 32Red in the past 2 days is as follows:
    got my $25 from slotmeister, got it up to a $140 cashout.
    Deposited $32 and got the $32 bonus -- used that to get some spins in this month's slotmeister.
    Deposited $100 tonight, and thought I'd try out Wheel of Wealth at $3/spin, and that turned out to be probably my shortest session ever in any casino, and in any game.
    This just to show you, that there are ups and downs...and sometimes it can go fast, but that's gambling !!!!!
    Have a look at my session tonight...and I'm not calling support to complain ...OR yelling at Bryan ... I gambled and lost tonight.
    That's life :)

    Wagered Payout
    38795 View 8/3/2008 2:12:47 AM Wheel of Wealth $3.00 $0.00
    38796 View 8/3/2008 2:12:50 AM Wheel of Wealth $3.00 $0.00
    38797 View 8/3/2008 2:12:53 AM Wheel of Wealth $3.00 $0.00
    38798 View 8/3/2008 2:12:57 AM Wheel of Wealth $3.00 $0.00
    38799 View 8/3/2008 2:13:00 AM Wheel of Wealth $3.00 $0.00
    38800 View 8/3/2008 2:13:02 AM Wheel of Wealth $3.00 $0.00
    38801 View 8/3/2008 2:13:05 AM Wheel of Wealth $3.00 $0.00
    38802 View 8/3/2008 2:13:08 AM Wheel of Wealth $3.00 $0.00
    38803 View 8/3/2008 2:13:12 AM Wheel of Wealth $3.00 $0.00
    38804 View 8/3/2008 2:13:15 AM Wheel of Wealth $3.00 $0.00
    38805 View 8/3/2008 2:13:18 AM Wheel of Wealth $3.00 $0.00
    38806 View 8/3/2008 2:13:21 AM Wheel of Wealth $3.00 $3.00
    38807 View 8/3/2008 2:13:25 AM Wheel of Wealth $3.00 $0.00
    38808 View 8/3/2008 2:13:28 AM Wheel of Wealth $3.00 $0.00
    38809 View 8/3/2008 2:13:31 AM Wheel of Wealth $3.00 $0.00
    38810 View 8/3/2008 2:13:34 AM Wheel of Wealth $3.00 $0.00
    38811 View 8/3/2008 2:13:37 AM Wheel of Wealth $3.00 $0.00
    38812 View 8/3/2008 2:13:40 AM Wheel of Wealth $3.00 $0.00
    38813 View 8/3/2008 2:13:43 AM Wheel of Wealth $3.00 $0.00
    38814 View 8/3/2008 2:13:46 AM Wheel of Wealth $3.00 $0.00
    38815 View 8/3/2008 2:13:49 AM Wheel of Wealth $3.00 $0.00
    38816 View 8/3/2008 2:13:52 AM Wheel of Wealth $3.00 $0.00
    38817 View 8/3/2008 2:13:55 AM Wheel of Wealth $3.00 $0.00
    38818 View 8/3/2008 2:13:58 AM Wheel of Wealth $3.00 $0.00
    38819 View 8/3/2008 2:14:01 AM Wheel of Wealth $3.00 $0.00
    38820 View 8/3/2008 2:14:04 AM Wheel of Wealth $3.00 $0.00
    38821 View 8/3/2008 2:14:07 AM Wheel of Wealth $3.00 $6.00
    38822 View 8/3/2008 2:14:14 AM Wheel of Wealth $3.00 $0.00
    38823 View 8/3/2008 2:14:17 AM Wheel of Wealth $3.00 $0.00
    38824 View 8/3/2008 2:14:20 AM Wheel of Wealth $3.00 $0.00
    38825 View 8/3/2008 2:14:23 AM Wheel of Wealth $3.00 $0.00
    38826 View 8/3/2008 2:14:27 AM Wheel of Wealth $3.00 $0.00
    38827 View 8/3/2008 2:14:31 AM Wheel of Wealth $3.00 $0.00
    38828 View 8/3/2008 2:14:34 AM Wheel of Wealth $3.00 $3.00
    38829 View 8/3/2008 2:14:37 AM Wheel of Wealth $3.00 $0.00
    38830 View 8/3/2008 2:14:40 AM Wheel of Wealth $3.00 $0.00
    38831 View 8/3/2008 2:14:44 AM Wheel of Wealth $3.00 $0.00
    38832 View 8/3/2008 2:15:02 AM Wheel of Wealth $1.00 $0.00
  30. Aug 3, 2008
  31. funky_seagull

    funky_seagull Dormant account

    unemployed, on incapacity benefit.
    Hi Nicole

    32Red's software is the same as any other microgaming site. They have no way of tampering with the software as far as I know, it is out of their control.

    Microgaming software I have noticed tends to be quite streaky.

    For example I made 2 deposits into 32 red this week.

    One for $80 - lost the whole lot in about one hour, felt gutted, and after behaving like a complete plonker and calling my computer screen a f***ing f***er, shrugged my shoulders said: 'oh well man, can't win 'em all.' decided to switch off the computer and go for a walk, and felt better.

    deposited again a few days later, this time $55 - again lost the whole lot this time in about 30 minutes... felt even more gutted... and couldn't go for a walk due to torrential downpour outside... so was confined to deep breathing exercises involving tobacco...

    Today I deposited $50 into 32red feeling butterflies in my stomach, wondering if I had the strength of character to pull out if the losses got heavy - but thankfully had a good run playing jacks or better finishing with a nice four of a kind. And came out a winner.

    I don't think 32red are cheating...

    last week I had the same problem with Ladbrokes, my losses with them were heavy 100... the blackjack seriously caned me, leaving me bruised and bewildered... but only a month before that I did very well on 3 card poker. I got one straight flush and a three of a kind, and thought it was the best site since slice bread...

    and in all jackpots about a fortmight ago I lost $300 on the slots, and afterwards in a daze wondered how it had happened felt utter despair and annoyed with myself... but this week when I played in Alljackpots I came out a winner...

    Same thing has happened in wildjacks about 3 weeks ago I lost $200... but roughly a week and a half ago I had a good run and came out the otherside a winner...

    had similar experiences with riverbelle, king neptunes, purple lounge and roxy palace...

    oh and in canbet I lost 200... still haven't managed to win any of that back though...

    The wins seem fleeting like butterflies that carry us off to the clouds so we can blow our own trumpet and feel free - and the losses seem to drag us down like an anchor into the abyss of the deep blue sea to face the kraken of gambling.

    I have only been playing microgaming sites for a few months now, but have noticed they definately get streaky, and not necessarily all of them at the same time...

    when you lose, you lose big...

    but when you win,,, you *can* win big...

    am trying to see if it is possible to test the microgaming waters with a small deposit to see which way the tide is going... so I can play on the winning streak... but not having much success so far...

    Anyway what I'm trying to say with this insanely long blurb is: I've been there too, it sucks, gambling can be a bit like Dr. Jekyll and Mr. Hyde.

    When Mr. Hyde pops out, it is best to avoid his company and switch off the computer, don't play when the losing streak hits it just seems to get worse and it isn't worth it... don't play down to your last pence, and keep playing the same game if it is sucking your cash away, try a different game, or even better take a break and do something else... come back to it another time when things feel better...

    Take care
    Last edited: Aug 3, 2008
    3 people like this.
  32. Aug 3, 2008
  33. tim5ny

    tim5ny Quit Gambling

    Nicole! 32Red is as good as it gets as far as online is concerned! Microgaming controls the payouts among its takers...so to blame them personally as a casino is not right and just!

    You may have an issue with Microgaming, but 32Red should not be your bitch!

    It doesn't get better than 32Red! I think you'd better count your blessings whilest you can! We in America cannot play 32Red... believe me...we want to! If you don't appreciate them, than you'd better just throw your computer out the window!

    To claim that they are any tighter than any other MG casino is bullshit!

    Just Bullshit! They don't set the odds.... MG does!

    I'm sick of people complaining about 32Red! If we in America could play there we'd be so content! Go somewhere else girl if they aren't your cup of tea! You don't even realize that you have access to the best outfit on the market!
    1 person likes this.
  34. Aug 3, 2008
  35. zman

    zman Dormant account

    32Red is without a doubt the most outstanding and trustworthy site out there.

    I have trusted them with over 100k deposits with no problems. I have been on a pretty bad 20k downswing at the moment and will not doubt their integrity for a moment.

    As most have said slots are high variance......so is BJ lol ;)

    GL next time.
    1 person likes this.
  36. Aug 3, 2008
  37. tim5ny

    tim5ny Quit Gambling

    I agree with you "Z" Nicole seems to blame any losing session on a particular casino. Where have you been girl? That's the game! You lose...they win! Don't whine!
  38. Aug 3, 2008
  39. suzecat

    suzecat Dormant account



    Love the avi Tim.............LMFAO:lolup::lolup::lolup:

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