Yorkstar
Newbie member
- Joined
- Aug 4, 2016
- Location
- Stockton on tees
Well basically was in last saturday night and thought i would fancy a game online but try somewhere different, have heard lots of good reviews about 32 red on here and other places so thought i would give it try.
Anyway signed up all the normal rigma, name, date of birth, bank details e.t.c liked the look of the welcome bonus, 32 quid for every tenner, thought yeh not bad will have a go, so deposited 50 so 160 bonus 210 to play great.
Anyway proceeded to play lots of good games, and even enjoyed my biggest win on line, a nice 1,250, on break the bank free spins, you could say i was quite happy, anyway to cut a long story short i spent over 12 hours wagering, with lots of faetures e.t.c and with a tidy bonus bank of 1,500 by monday and 3/4 of wagering done, i then pop over to live chat, just to check on a few things.
Then the oh no, aperently i have already got on account and all bonus funds will be seized, and i can have my 50 pound back.
A bit miffed is an understatement, i honestly cant remember opening another account, can only think it was 4am after a big night out and a bit worse for ware, apperently i deposited 10 for 32 a while back.
Gutted only thing they said when signing up was you need to change your username, so i just thought fair enough my username sounds to much like my own name, which does happen now and again.
Ive just about got over it but it was pretty harsh, in the end i got my 50 quid back and withdrew very quickly.
Anybody think i was harshly treat fair enough if i already had an account, but honestly didnt realise, the big point is why let me sign up for bonus and let me waste over 12 hours wagering, and getting close to complete the bonus with a healthy balance.
Any thoughts guys would be welcomed.
Anyway signed up all the normal rigma, name, date of birth, bank details e.t.c liked the look of the welcome bonus, 32 quid for every tenner, thought yeh not bad will have a go, so deposited 50 so 160 bonus 210 to play great.
Anyway proceeded to play lots of good games, and even enjoyed my biggest win on line, a nice 1,250, on break the bank free spins, you could say i was quite happy, anyway to cut a long story short i spent over 12 hours wagering, with lots of faetures e.t.c and with a tidy bonus bank of 1,500 by monday and 3/4 of wagering done, i then pop over to live chat, just to check on a few things.
Then the oh no, aperently i have already got on account and all bonus funds will be seized, and i can have my 50 pound back.
A bit miffed is an understatement, i honestly cant remember opening another account, can only think it was 4am after a big night out and a bit worse for ware, apperently i deposited 10 for 32 a while back.
Gutted only thing they said when signing up was you need to change your username, so i just thought fair enough my username sounds to much like my own name, which does happen now and again.
Ive just about got over it but it was pretty harsh, in the end i got my 50 quid back and withdrew very quickly.
Anybody think i was harshly treat fair enough if i already had an account, but honestly didnt realise, the big point is why let me sign up for bonus and let me waste over 12 hours wagering, and getting close to complete the bonus with a healthy balance.
Any thoughts guys would be welcomed.