32red problem with verification

ktm1975

Registered
Joined
Jan 26, 2021
Location
west midlands
I’m having a terrible experience with customer services and the verification process. I’m waiting for £1062 pound and no one can tell me anything about how long this takes, I’ve sent all documentation and I would have continued to play had I known this was going to happen. Anyone on here no how long this takes
 
32Red is reviewed by Casinomeister

Mark_32Red (retired acct)

Dormant account
Joined
May 23, 2008
Location
32Red Marketing Dpt
Hey ktm,

As per my PM, the docs you sent yesterday are in a queue waiting to be verified. Apologies it's not ideal having to wait but unfortunately as per licence requirements we are required to request docs at certain play levels. The last thing we want to do is disturb your gameplay!

Rest assured your withdrawal will be processed as soon as possible and your account reactivated.

Regards,
Mark
 
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