I just finished reading the thread . I'll address to it one by one .
Macgyver said:
And threatening to post on Casinomeister is a really good way to make sure that whatever problems you encounter are resolved in your favor.
Firstly , i did this because i was sure i had wagered past the requirements . And when they still refuses me the withdrawal , i guess i should make it a point to report this out . Did i do anything wrong ? I don't think i threatened the CS at all . I was only pointing out that perhaps using the forums at casinomeister would help . If i'm wrong here , please correct me . I'll change .
Next ,
Macgyver said:
If you didn't want comments, you shouldn't have posted the whole chat log in here or this:
I'm sorry, but the whole chat comes off as patronizing and condescending, then threatening. The only reason you don't want comments now is because you got paid AND they gave you some free money.
So there you are ...
At first , it seems like they're not willing to give in . Imagine coming back home to see your withdrawal denied . That's sick isn't it ? Morever , if they knew i had not wagered enough , why didn't they state so in the first place ? I'm sure that would help .
The reason why i don't need comments is not because of the 20 quid . The matter is resolved by sarah the CS supervisor . Since she gave me a satisfactory answer , the 20 quid to me is not really necessary . I did not insist her to give me . Anyway , i have no right to take that 20 quid . I returned everything back to them anyway .
Next ,
Casinomeister said:
I can understand why some players are fearful that either that they won't get paid, or that the software cheats, but in this case the fear was unsubstantiated in my opinion.
Newbie: cause i'm very sure i have wagered that much
Newbie: my calculator is more accurate too
Newbie: are you trying to say my calculator is spoilt ?
Newbie: what kind of service are you providing me at the moment
Newbie: you sound very rude
C'mon, give the girl a break. There was no need to go to this extent - posting chat logs, etc. You don't need to get so paranoid. I thought Kelly was doing fine, and MG software isn't some crappy brand that goes tweaky on you. Maybe you were drinking too many cups of coffee and let the caffeine get the best of you.
All I am saying is this could have been a bit more mellower, and you didn't have to rag on poor Kelly.
As for the mentioning of Casinomeister. Personally I hate it. It's like someone saying "I'm telling daddy." But then I can understand it - like elscrabinda mentioned "if you have a genuine problem with a casino you'd be amazed how quickly it gets sorted out."
I just wish it wasn't necessary.
Point noted . I'm sorry for that . Perhaps i was too paranoid . Like i just said , imagine coming home to see your withdrawal is not processed . Thats sick .
Next ,
scrollock said:
thats so pathetic, its annoys when people do this.
reminds me of when i was at school and i use to beat up the kids who were smaller than me, they use to always say "i'm getting my dad onto you"
Well , the only thing i can say here is lets say the wagering requirement is 10,000 . And when you're done with 10,000 , and u did another 1000 . The system only recorded 5000 . You'll be pissed too . Just like me . So don't go around telling me how great you are here . I don't think anyone would like to hear how strong and powerful you are . Each people are limited to his/her own opinions . If you think its sick or annoying , so be it . Its up to you . I have no comments over that .
Next ,
chuchu59 said:
Wow! A surefire way to get an extra twenty quid. Yep, and why say sorry if you are 'sure' that they are trying to prevent you from cashing out. Sheer hypocrisy.
well , first and foremost , i was very sure . Dead sure . Do i need to get the 20 quid like that ? If i'm able to make a deposit , i don't think the 20 quid here matters . I said sorry because of one simple reason . They eventually solved my queries . To me , giving me 20 quid or not makes no difference . I still stand by what i said . I have wagered past the required amount . In fact , i don't think i should really be responding to your rude comments at all . the word "sheer hypocrisy" just pisses me off .
Next ,
Pinababy69 said:
Well, I'm sorry...I'm not usually rude to people here on the forum but Newbie, the way you talked to that girl on chat was rude. Wouldn't it have been much easier to wait until you spoke to Sarah (I believe she's the customer service manager). I have dealt with her before and she is awesome. Or you could have come here and sent a Private Message to Pat Harrison (path) or Ed Ware. Your attitude was uncalled for...and Jetset I agree, Kelly deserves a raise by all means.
For future reference Newbie....posting chat logs and posting a complaint period should be a last resort, not the first thing you do.
Point noted there . I'm not rude to people on casinos either . This is the first time i actually erupted . I played at many others too . Breakaway , Sci-Fi , Inetbet , global player just to name a few . I don't have to deal with them this manner i feel , because they did their jobs promptly and i did mine as well . So , there you go .
Finally , i would like to stress that maybe i was too paranoid yesterday . I don't mean any harm at all posting this thread out . I feel it deserves a thread of its own . Till now , i still believe i calculated properly , whether its true or not is already a thing of the past . I'm willing to let it go . I'm willing to apologise to Kelly too for the **** she has to put up with . I'll drop by the chat later to see if she's around .