No more flushing on 32red. Went to livechat to ask for flush my withdraw and here is the answer I got:
Howard: Hi
Howard: I'm afraid that we don't offer the facility to flush withdrawals any longer
Howard: the withdrawal will remain in it's pending state for 24 hours before being flushed automatically at that point for processing
Howard: it then gets processed that day, as long as it's a business day
Me: Are you serious?
Howard: yes
Me: Since when have you changed that you do not flush withdraws?
Howard: since yesterday. the flush facility was never actually an 'official' thing that we offered
Howard: but the management have taken a business decision with regards to flushing
Howard: and we don't have the facility any longer
Well, it's not something they have ever needed in a decade or more of operation, till this Summer.
Did it not occur to them that when they implemented this 24 hour pending, there would be a sudden explosion in demand for the manual flushing?
The fact that so many players started contacting CS for the "unofficial flush" should have told them that players did not see the change as the "improvement" they spun it as.
They also had the option of setting an automatic flush on request so that players did not have to constantly badger CS for a manual flush. It seems this too is "unofficial", and players who request it in response to the loss of manual flushing are now being told that this too is "impossible".
It seems most of the other UK facing (non download) casinos have moved to faster payments that was ever the case with 32Red, even in the "good old days".
There seems to be some odd factor that makes it impossible for a download casino operator to offer
fast payments, yet for the non download casinos it's a breeze, implemented right from the outset.
Unfortunately, 32Red now show a pattern, a negative change for players every 2 to 3 months since the initial removal of weekend processing. They seem to be taking another slice out of the service once they have seen whether the previous slice has had a substantial negative effect on the bottom line. Clearly, despite the discontent, it hasn't yet, so it's time for another small slice.
The question is what's next to be hit if despite this latest move, few players actually desert 32Red for the competition. It seems that they are trying to avoid making substantial cuts to the bonuses and promotions, perhaps thinking that if they keep them up, most players will put up with a slice by slice reduction of other aspects of the service. However, the Autumn also saw the mass ejections from Club Rouge, which of course means a drastic cut in bonuses for those players affected, on top of all the other negative changes. It seems that these are the players who are saying "this is the last straw" and looking around at the alternatives.
I have yet to be ejected from Club Rouge, but some who have been seen to be giving 32Red more action than I have been recently (£150K of deposits in a year for example). I am also so far ahead at 32Red that they really don't stand a chance of winning it all back
I am set to get even further ahead with this recent idea of the 10K and 999 continues tournaments that have become a regular part of seasonal promotions.
The latest change is not yet enough to make me desert 32Red, but if I am ejected from Club Rouge, my play is likely to drop to mostly playing the tournaments with 999 continues, plus a regular crack at the Monthly Monster.
The one thing that might push me out would be the total removal of Neteller as a banking option. This would render me unable, rather than unwilling, to make substantial and regular deposits, due to throttling of transaction volume by the bank "in order to protect me from fraud" as they say.
