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32red first deposit bonus question

Discussion in 'Online Casino Bonuses' started by Spikie, May 23, 2018.

    May 23, 2018
  1. Spikie

    Spikie Full Member

    Location:
    Uk
    32red first deposit bonus question: 4D6BC020-0552-4371-977E-778449071958.png,May 23, 2018 32red first deposit bonus question: 636E2F9B-2053-4047-96D9-9217884F1A03.png,May 23, 2018 32red first deposit bonus question: BA78B6A2-7434-44F1-93DF-3D296AD619A4.png,May 23, 2018 I got an email showing a 320% first deposit bonus with 32red.


    So I clicked the link and saw the t and c’s which shows a £32 bonus per £20 on first deposit up to a maximum of £160 bonus .

    So by my reckoning that is a bonus of £160 with a first deposit of £100.

    So 160% I think ?

    How do they calculate the 320% deposit bonus then ?

    Is my maths wrong or the email ?
     
  2. May 24, 2018
  3. Jasminebed

    Jasminebed Closer to 100 than Birth

    Occupation:
    Not in workforce
    Location:
    Ontario
    Perhaps the link in the email is wrong. I've always found live chat at 32Red great, they won best support team many years here. I'd ask them. The email offer might be enhanced and you were linked to general terms.

    They may ask you to forward the email, they are pretty good at honouring things an affiliate may have sent that's out of date or such.
     
  4. May 24, 2018
  5. brianmon

    brianmon Meister Member webby mm4

    Location:
    uk
    Although it's quite a few years since I joined 32Red, I'm pretty sure it was £32 bonus per £10 upto a maximum of £160 bonus, when I joined.

    So either they've change the 'per £10' to 'per £20' so the 320% is a mistake.
    or the 'per £20' should actually be 'per £10'
     
  6. May 24, 2018
  7. Spikie

    Spikie Full Member

    Location:
    Uk
    Thanks , will contact chat and see what they come back with.

    If it is really 320% then they might get a new customer !
     
  8. May 24, 2018
  9. Spikie

    Spikie Full Member

    Location:
    Uk
    Ok just contacted live chat and it is actually £32 bonus per £10 deposited, so actually 320%.

    Did let them know the t&c didn’t reflect that offer.
     
  10. May 24, 2018
  11. Mark_32Red

    Mark_32Red Affiliate Manager for Accredited Casinos

    Occupation:
    Head of Marketing
    Location:
    32Red Marketing Dpt
    Hi Spikie,

    I hope you are well.

    I see from your profile that you are in the UK, so the £32 for every £10 should apply. Our offer for non-UK customers is £32 for every £20.

    Could it be that you're not in the UK at the moment? It's either that or our geotargeting has gone wonky. :)

    Regards
    Mark
     
    LadyJelena and KasinoKing like this.
  12. May 24, 2018
  13. Spikie

    Spikie Full Member

    Location:
    Uk
    That explains it then , I live in the UK but currently in Austria for work .

    Thanks for clarifying and speedy customer chat
     
    LadyJelena and Mark_32Red like this.

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