Payout Time Correction 32red Fast Payouts ?

[Harry_BKK]

Part of my post, (see post 73 of this thread) removed because i received a PM with a subtle note that i should rethink my comment as it might have some legal consequences. I have also been removed from the Slotmeister competition because of this.

Funny, that i did not receive an explanation, still not, to the first part of my post.

 

[dunover]

Part of my post, (see post 73 of this thread) removed because i received a PM with a subtle note that i should rethink my comment as it might have some legal consequences. I have also been removed from the Slotmeister competition because of this.

Funny, that i did not receive an explanation, still not, to the first part of my post.

To be fair a few words you used were questionable, I know you're annoyed but you can't question the integrity of the site or solvency or anything based on a slower than usual w/d. No-one forces people to reverse but I do agree the facility to do so should be removed or limited severely in timescale.
It's a free market and those getting angry should simply play the MG games at a multi-platform site known for instant or very fast cash-outs if it bothers them that much.
Then again you'll not likely get daily bonuses or tournaments. You pays your money and takes your choice.

In fact I don't even know why I bothered adding to this old subject. I stated my position ages ago - I don't reverse so don't blow it back, and anyway using a debit card I'm used to at least 48-hours between cashing-out and receiving the funds.

I'd prefer not to have the pending like anyone, but weighed against other things I will always continue to use 32red's sites for my MG download play. I've tried everywhere else, and that's what I'll stick with!

 

[Harry_BKK]

To be fair a few words you used were questionable, I know you're annoyed but you can't question the integrity of the site or solvency or anything based on a slower than usual w/d. No-one forces people to reverse but I do agree the facility to do so should be removed or limited severely in timescale.
It's a free market and those getting angry should simply play the MG games at a multi-platform site known for instant or very fast cash-outs if it bothers them that much.
Then again you'll not likely get daily bonuses or tournaments. You pays your money and takes your choice.

In fact I don't even know why I bothered adding to this old subject. I stated my position ages ago - I don't reverse so don't blow it back, and anyway using a debit card I'm used to at least 48-hours between cashing-out and receiving the funds.

I'd prefer not to have the pending like anyone, but weighed against other things I will always continue to use 32red's sites for my MG download play. I've tried everywhere else, and that's what I'll stick with!

It was my experience speaking not annoyance Dunover.... seen it happening to many times in the past 17 years, i guess... no matter whether reputable or roguish outfits.

 

[spintee]

It was my experience speaking not annoyance Dunover.... seen it happening to many times in the past 17 years, i guess... no matter whether reputable or roguish outfits.

Please do not apologise for writing what you think, I really thought this forum was to put players experience . Bad or good, Do not let a few heads make you think diffrent, Ues there is a s boss on the site and he makes the rules, jsut because you menton things bad does not mean other people have to say your wrong,

No 1 is above any person else in this world or on forums or chat sites, There is 1 boss here only and if you do things wrong than be sure to get a sore back side, Other than that I say what I want to say whiten the rules, Only my experience and to let others no, & I realy thought this fourm was about that, Not to knock people down because of there spelling, or because sites are so good they can not be so bad

 

[Harry_BKK]

To be fair a few words you used were questionable, I know you're annoyed but you can't question the integrity of the site or solvency or anything based on a slower than usual w/d. No-one forces people to reverse but I do agree the facility to do so should be removed or limited severely in timescale.
It's a free market and those getting angry should simply play the MG games at a multi-platform site known for instant or very fast cash-outs if it bothers them that much.
Then again you'll not likely get daily bonuses or tournaments. You pays your money and takes your choice.

In fact I don't even know why I bothered adding to this old subject. I stated my position ages ago - I don't reverse so don't blow it back, and anyway using a debit card I'm used to at least 48-hours between cashing-out and receiving the funds.

I'd prefer not to have the pending like anyone, but weighed against other things I will always continue to use 32red's sites for my MG download play. I've tried everywhere else, and that's what I'll stick with!

Can't let this rest for some reason because i think i am put in the wrong corner with that post

I played at one of the 32RED 4 casinos every day for the last 3 years until a few weeks ago, nowhere else. So you can assume that i had only praise for them over all those years otherwise i would have looked around much earlier.

There are always 2 sides to a story Dunover. How would you feel if after making $15K deposits in a few days and finally you see some good wins and you make a few withdrawals only them to be left pending day after day. On day 3 you then suddenly receive 100$ into your account and the rest is left pending. No explanation given. Would you not be annoyed??

You reverse it then and lose it all to the benefit of the casino and when you ask for some goodwill chips you get declined, even when they can see that the withdrawals were kept pending for days.

They were very quick to send me a PM regarding the post, but nobody until today explained to me why the withdrawals were not paid. Not a single word.

 

[Harry_BKK]

Please do not apologise for writing what you think, I really thought this forum was to put players experience . Bad or good, Do not let a few heads make you think diffrent, Ues there is a s boss on the site and he makes the rules, jsut because you menton things bad does not mean other people have to say your wrong,

No 1 is above any person else in this world or on forums or chat sites, There is 1 boss here only and if you do things wrong than be sure to get a sore back side, Other than that I say what I want to say whiten the rules, Only my experience and to let others no, & I realy thought this fourm was about that, Not to knock people down because of there spelling, or because sites are so good they can not be so bad

Thanks for the support mate

 

[spintee]

Can't let this rest for some reason because i think i am put in the wrong corner with that post

There are always 2 sides to a story Dunover. How would you feel if after making $15K deposits in a few days and finally you see some good wins and you make a few withdrawals only them to be left pending day after day. On day 3 you then suddenly receive 100$ into your account and the rest is left pending. No explanation given. Would you not be annoyed??

You reverse it then and lose it all to the benefit of the casino and when you ask for some goodwill chips you get declined, even when they can see that the withdrawals were kept pending for days.

They were very quick to send me a PM regarding the post, but nobody until today explained to me why the withdrawals were not paid. Not a single word.

Your a big spender and let your money talk, Let others spend as much money as yourself and when they get stiffed they will no the felling, Its all good backing up places but we all no that pending period is much longer than stated & more, And we all no it so why people act like its no big big deal is beond me, It is a big deal whan spend a good amount of cash

 

[dunover]

Can't let this rest for some reason because i think i am put in the wrong corner with that post

I played at one of the 32RED 4 casinos every day for the last 3 years until a few weeks ago, nowhere else. So you can assume that i had only praise for them over all those years otherwise i would have looked around much earlier.

There are always 2 sides to a story Dunover. How would you feel if after making $15K deposits in a few days and finally you see some good wins and you make a few withdrawals only them to be left pending day after day. On day 3 you then suddenly receive 100$ into your account and the rest is left pending. No explanation given. Would you not be annoyed??

You reverse it then and lose it all to the benefit of the casino and when you ask for some goodwill chips you get declined, even when they can see that the withdrawals were kept pending for days.

They were very quick to send me a PM regarding the post, but nobody until today explained to me why the withdrawals were not paid. Not a single word.

Yes, fair enough I cannot know or comment on your specific issue as firstly it's none of my business and I don't know the explanation you refer to here as to why there was a delay. The thing is you reversed - had you not done so then obviously the issue maybe could have been resolved by a third party like Max should the delay have been excessive. Yes, I would be annoyed in your circumstances. The thing is some self-restraint is sometimes necessary. Remember Tropica chucking their chance of accreditation for losing (partly understandably) their rationality with a fraudster?

I think some of the insinuations were a bit strong against a site which is renowned for integrity, but as Spintee said if there is any explanation you can honestly post that shows they have deliberately disadvantaged or delayed you in the case you refer to regarding those withdrawals, then there's nothing stopping you posting it here as long as you haven't initiated a PAB (and of course if it is factual and not libellous!)

Whichever, it does sound like your relationship with them has broken down beyond redemption. I would only suggest keeping to the facts and not risk losing credibility by giving the thread the sour taste of a personal vendetta. There can often be a fine line between the two.

 

[Harry_BKK]

Yes, fair enough I cannot know or comment on your specific issue as firstly it's none of my business and I don't know the explanation you refer to here as to why there was a delay. The thing is you reversed - had you not done so then obviously the issue maybe could have been resolved by a third party like Max should the delay have been excessive. Yes, I would be annoyed in your circumstances. The thing is some self-restraint is sometimes necessary. Remember Tropica chucking their chance of accreditation for losing (partly understandably) their rationality with a fraudster?

I think some of the insinuations were a bit strong against a site which is renowned for integrity, but as Spintee said if there is any explanation you can honestly post that shows they have deliberately disadvantaged or delayed you in the case you refer to regarding those withdrawals, then there's nothing stopping you posting it here as long as you haven't initiated a PAB (and of course if it is factual and not libellous!)

Whichever, it does sound like your relationship with them has broken down beyond redemption. I would only suggest keeping to the facts and not risk losing credibility by giving the thread the sour taste of a personal vendetta. There can often be a fine line between the two.

I can only post the transfer of $100 i received into my Neteller account. At the time i had pending between $2750 - $4400 in withdrawals. I reversed and re-withdrew quite a bit in the days prior to the $100 transfer but the final amount was pending a minimum of 48 hours already, so it should have been paid in full not just the $100. So why was not the full amount paid???



The MG software does not give the player the reporting tools to display cashins and reversals. The history only shows "completed" once they are paid and then it shows the pay date not the date when the withdrawal was initiated.

Tried numerous times to find out why only 100$ were paid and never received any explanation.

 

[Gaz237]

Circles.

To be honest you seem to be going round in circles asking the same question.

It's now just sounding like sour grapes, because you are angry with yourself for reversing the cashouts.

It's been known on this site that 32 Red don't flush and now have slower cashout/pending times, With this in mind and from your problem, of not being able control yourself until payment was cleared.

Maybe you should of, and now should be looking for somewhere else to play, which will fit your needs better.

 

[dunover]

I can only post the transfer of $100 i received into my Neteller account. At the time i had pending between $2750 - $4400 in withdrawals. I reversed and re-withdrew quite a bit in the days prior to the $100 transfer but the final amount was pending a minimum of 48 hours already, so it should have been paid in full not just the $100. So why was not the full amount paid???

View attachment 53575

The MG software does not give the player the reporting tools to display cashins and reversals. The history only shows "completed" once they are paid and then it shows the pay date not the date when the withdrawal was initiated.

Tried numerous times to find out why only 100$ were paid and never received any explanation.

Yes, that is 100% correct. The thing is, you've answered your own question - there is no record of the convoluted reversals/part-reversals when a w/d is finally paid as you say. What I do know is that if you initiate a w/d and PART-REVERSE it then the trigger time stays the same. So if I withdraw $900 at 17:00 on a Saturday then reverse $400 the $500 remaining will go to process as per the original $900. Then say I turn that $400 reversal into another cash-out of $1500 on say Sunday at 10:00 then that is a separate withdrawal which should be processed Monday as well as the $500 from the Saturday. Should you reverse again your Viper client will show those two withdrawals as a combined figure of $2000 - BUT if you reversed say another $250 that would come off of the second withdrawal of $1500.

If at any time your reversals exceeded the LAST withdrawal triggered, then the trigger- time for that one would be wiped out and so-on.

 

[paul7388]

Not going to get into right or wrongs.

But there have now been several threads in last few months and it ends up same people repeating themselves.

We all know now what the payout times and reversal period at 32RED are now. There really is no need to keep repeating it every other week stating the same. If it annoys people that bad then why not just use a different casino.

Its nearly the end of March and yet the same stuff is getting repeated daily that's been said since before xmas.

 

[Pulver]

While new casinos like Guts stribes for faster cash outs 32 Red goes in the completely opposite direction. Sad to see and I think it will come back to bite them in the end.

 

[Harry_BKK]

To be honest you seem to be going round in circles asking the same question.

It's now just sounding like sour grapes, because you are angry with yourself for reversing the cashouts.

It's been known on this site that 32 Red don't flush and now have slower cashout/pending times, With this in mind and from your problem, of not being able control yourself until payment was cleared.

Maybe you should of, and now should be looking for somewhere else to play, which will fit your needs better.

What makes you an expert to know that i have a problem? Where did i say that i am angry with myself?

I have been playing online for a long time and reversed and stayed away from it equally. Also equally often enough i made the right choice by reversing and ending up cashing in a larger amount and on the other hand often enough losing the lot. That's how the cookie crumbles.

At the center of it is that the withdrawals were kept pending well over the stated 24hr period, be it deliberate or not. Out of thousands of $ pending only 100$ were paid. For that i wanted an explanation.

I was merely answering to Dunover's post, so if you don't like them then please don't read my posts.

 

[Harry_BKK]

Not going to get into right or wrongs.

But there have now been several threads in last few months and it ends up same people repeating themselves.

We all know now what the payout times and reversal period at 32RED are now. There really is no need to keep repeating it every other week stating the same. If it annoys people that bad then why not just use a different casino.

Its nearly the end of March and yet the same stuff is getting repeated daily that's been said since before xmas.

We all know that Paul, we can read.

However, if you read the posts carefully then you will see that the posters legitimately complained about withdrawals being well past the stated 24hr pending period.

 

[chris87]

I'm a bit late into this thread, but to add my experience as a regular player at 32Red the payouts are certainly not the quickest, i.e. Thursday before last I made I withdrawal back to my debit card which was credited the following Wednesday.
Like Harry I've reversed and lost but recently (as per this last withdrawal) I've been more disciplined. I also have some sympathy with Harry in that as a customer who's deposited and no doubt lost 1000's over the years with the 32Red group, I would have expected better treatment.

I do believe 32Red are sound and will continue playing there, the daily bonuses are generally good and it's the safest place to play as anywhere I think. Obviously they don't appear to offer as high a standard of service from a customer experience perspective as they did at one time, but you know what you're dealing with and I'm sure they'll be graded accordingly on this site.

Chris

 

[Harry_BKK]

I'm a bit late into this thread, but to add my experience as a regular player at 32Red the payouts are certainly not the quickest, i.e. Thursday before last I made I withdrawal back to my debit card which was credited the following Wednesday.
Like Harry I've reversed and lost but recently (as per this last withdrawal) I've been more disciplined. I also have some sympathy with Harry in that as a customer who's deposited and no doubt lost 1000's over the years with the 32Red group, I would have expected better treatment.

I do believe 32Red are sound and will continue playing there, the daily bonuses are generally good and it's the safest place to play as anywhere I think. Obviously they don't appear to offer as high a standard of service from a customer experience perspective as they did at one time, but you know what you're dealing with and I'm sure they'll be graded accordingly on this site.

Chris

Thanks Chris

I indeed expected something different.

Not once since i started posting here on CM was i contacted by any of the 32RED people active on this forum to maybe inquire what maybe can be done. Not once was investigated why my withdrawals were delayed for days. However, the soon i wrote a post with a few somewhat harsh words it didn't take 10 minutes until i had a PM in my inbox threatening with legal action if I did not remove those words. To top it all off I was also told that I had been removed from the Slotmeister competition because it had become clear to them that I don't enjoy the generous promos 32RED is offering for CM members Really? So why was I in the TOP 10 every month since I joined the competition???

And this after 3 years as a very active player on all 4 group casinos, depositing between $100-150K every year, 2015 i stand already at some $35K. All the time i had nothing but praise for them but the last few months i got the feeling they do everything possible to stop me playing at their casinos.

The best what i had in the past weeks was after making 1000$ in straight deposits and losing it with a RTP of app. 70% i went to support and asked if they could give me a 50% match on my next deposit, I didn't even want free comps. I was offered a rubies top-up from 954 points!!!! And it got better, after losing some 15K with no withdrawal in a matter of days i asked for a manager review of my account for some bonus chips since my deposit/bonus ratio was only about 20%, albeit I had a pretty normal RTP....it was declined. Not once in 17 years of online gaming did a player manager deny me some comps after 15K in deposits, not once.

The best times at 32RED were for me when Steve Finan was in charge. I had a clear agreement with him that i would be loyal to the 32RED group, which i did, and I could always contact him after a long period of losses to have a look at my accounts to get a few extras. Can't remember him denying once. It started well off when Jon took over but in the past months it has happened numerous times.

Yet, I still like to play there since I prefer download casino to browser based ones, although in the past 2 months I registered for the first time in 3 years at some new casinos. Some might think now i am stupid ....

I too have the feeling they are concentrating more on new markets and players lately (their higher marketing expenses in their reports suggest that). New players are probably less demanding when it comes to extra chips or promotional offers.

 

[AintWon1967]

Just a heads up for anyone expecting their weekend withdrawals to be process this Monday.

If it looks like they did not get processed, check with the casino first, or if you have an e-wallet, check to see if you were already paid before getting yourself worked up like I did last week.

I am still experiencing the glitch in my account summary and my withdrawals from last week (that I have received Tuesday to my card) are still showing as a work in progress with the date of March 16th, 2015.

Connie

 

[DSK]

Just a heads up for anyone expecting their weekend withdrawals to be process this Monday.

If it looks like they did not get processed, check with the casino first, or if you have an e-wallet, check to see if you were already paid before getting yourself worked up like I did last week.

I am still experiencing the glitch in my account summary and my withdrawals from last week (that I have received Tuesday to my card) are still showing as a work in progress with the date of March 16th, 2015.

Connie

Thanks for posting this! Been worrying about my one, thought there was something wrong as I made a rather large withdrawal from a red letter bonus. Hopefully it hits my account later today or tomorrow..

 

[Borgie]

So if I withdrew Friday will it be processed today or tomorrow ?

Its still reversible at moment

 

[Tirilej]

So if I withdrew Friday will it be processed today or tomorrow ?

Its still reversible at moment

It should be processed today within 3 hours.

 

[Jono777]

Thanks for posting this! Been worrying about my one, thought there was something wrong as I made a rather large withdrawal from a red letter bonus. Hopefully it hits my account later today or tomorrow..

As long as your not a 'rule breaker' you will NEVER get any issues with getting your money from 32 Red, regardless of time frames

 

[mac72]

My understanding of how it works 'generally' is:
They start flushing each day around 1pm so if you cashout Monday to Thursday before noon your payment will be processed the following day (as long as the next day is not a bank holiday)
Cashing out anytime after noon (ish) on a Thursday will mean your cashout will not be processed until Monday and if you cashout after noon (ish) on a Sunday that will go into Tuesdays payment.
None of this is really a problem as long as they stick to it as they don't offer to do it quicker anymore and with everything that been said lately there are very few who aren't aware this is the situation before depositing and playing.
One thing i'm not sure about is how it's affected if you start messing about doing reverses or partial reverses but I suppose the easy answer is don't do them and it won't affect you.
I like fast withdrawals too and a lot of the time choose to play places where they are 'offered' but this current system doesn't cause me any issues as since 'fast' payments weren't offered and up until they flush you know that you will have the ability to reverse.No-one is reneging on anything and if I reverse knowing that was going to be an option beforehand that's just weakness on my part (forewarned is forearmed).
I actually find it more infuriating waiting on something that was offered quickly and doesn't arrive within that timescale if that is being promoted by the operator as an incentive.

 

[AintWon1967]

In my experience...

Thanks for posting this! Been worrying about my one, thought there was something wrong as I made a rather large withdrawal from a red letter bonus. Hopefully it hits my account later today or tomorrow..

The previous week I deposited $50 and made 7 individual withdrawals from it totaling $5,000 and was paid for all of them no problem.

So if I withdrew Friday will it be processed today or tomorrow ?

Its still reversible at moment

My withdrawals were spread over Thursday and Friday.
When I woke up Monday morning, they were still reversible, but were a work in progress 2 hours later when I checked.

One thing i'm not sure about is how it's affected if you start messing about doing reverses or partial reverses but I suppose the easy answer is don't do them and it won't affect you.

I am bad for reversing bit by bit
I actually had 9 of those automatic emails that say "Your withdrawal has been received"
Those emails are also great to show the time of withdrawal requests (when they change the date when they become a work in progress) or if you reverse all of your winnings and get nothing, you can look at them and kick yourself for being so stupid

Connie

 

[Borgie]

My withdrawal is now a work in progress which may mean I get it tomorrow if they actually process it today which I would be happy with or Wednesday if they actually process it tomorrow which I will have to be happy with!