32Red Dish Of The Day no longer 100% on Fridays! :(

babyjoker

Dormant account
Joined
May 1, 2014
Location
UK
Just a heads up for everyone

Just had a chat on the phone to these guys and have it confirmed that changes are taking place, Dish of the day is no longer 100% on a Friday and I don't think the support agent I spoke to knew if it would ever be available again.

Customer support has also been removed and you will have to find the new link after speaking to a computer help search thing, saying it didn't help then looking for the little picture to click, I didn't see it hence I ended up on the phone

Both really negative in my opinion, why change something that worked fine? I know they get daft questions they don't want but so do all casino's?!

Oh well, looks like there will be a new number 1 for microgames when Casumo get the licence.

EDIT TO ADD: Asked live support why they didn't announce changes on the forum as it might upset players, his answer was IM SURE WE'LL SURVIVE!
 

Jono777

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May 13, 2014
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Wolverhampton
They may have something in the pipeline to replace, maybe something Christmas related??

I wouldn't panic just yet.

Will be very disappointed tho if it turns out to be a permanent thing with no similar replacement, us humble low rollers rely on these tasty DOTD!
 

ginzink

Non-Gambler
Joined
Apr 8, 2014
Location
Norway
I were thinking about making the same thread :p

Was excited that it finally friday and the 100% match at 32red only to see it was a 50% waiting for me. The good bonus was the reason i played at 32 red.
With multibrand casinos like videoslots, leovegas, unibet ++ who also have good reputation it is not worth playing only microgaming in a download version.
 

Deeplay

New World Order
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The biG Eu
I dont play at 32red anymore even though at one time it was one of my top go-to casinos. But I think as time goes on we will hear more and more of such the "standard" % bonus being phased out and replaced by what (I personally feel) are much better ways to comp / entice a player. Such as what video slots have. The days of the 100% are I rek numbered. Can see though how if this true it will piss some players off - especially if 32red dont be creative and come up with something to replace it.
 

Jono777

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Microgaming only based platforms (not just 32 Red) will need some form of 'Ammunition' to compete with multi-software based casinos.

100% offers works for me and I'm sure I am not alone, although casinos are getting more 'Inventive' with their offers these days.

There is an awful lot of competition out there nowadays so to reduce or remove bonuses and rely on their existing or loyal customer base is not something I could envisage them doing.

I think the purchase of Roxy Palace is the first of many big planned changes, who knows?
 

Mark_32Red (retired acct)

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Joined
May 23, 2008
Location
32Red Marketing Dpt
Hi Guys,

Thanks for the thread.

Just to clarify, we have never advertised a '100% Bonus on a Friday'. Dish of the Day isn't a fixed schedule and this changes depending on a varying number of factors. Granted recently the larger player 'segments' were offered a 100% Bonus on a Friday, but this hasn't been offered to as many players this week.

It may return, it may not. It may be a Friday, it may not. The best way is to log in and check. If you only ever claimed 100% bonuses, there is a chance DOTD may not be offered at all!

Cheers
Mark
 

spintee

Ueber Meister
webby
mm2
Joined
Mar 21, 2012
Location
Northants
I do not play much either, I would play abit more or have an few deposits minimum a month but my luck is terrible there and runs to slow,

Some one when mentioned earlier about 50%, I did not click on, But yes as JonM pointed out it could be to do with upcoming xmas promo, (at this rate if any)
But if they have gone down this route than it really is a sting in the tail, If this is the case than what next ? Surley a 100% weekly did not hurt them

I just checked and yes its 50% my side also, Do casino do this to get rid of small players / Deposit likers? If so they will some come to relies that a bonus does make no difference, If anythink its in the casino's favour & abit of extra playtime for players, They also have to relize with now the longer pending periods players are going to think if they are changing all theses rules than what next, Even for big players that take no bonus, They will think Think I am not going to high roll, wait a good few days for payment than wait for other things to change?

I know its only minor but makes alot of difference for small players, As its been said it could be as sorting out Xmas promo, Take nothing away for all the hard work they do towards there players, & the great CS and reps on here,But other than that what more can they offer? One games supplier, Outdated download casino,long wait cash, no more flush, No weekend payouts, Bonus drop,If it was not for this forum and take note a very few gamblers do not come on forums.

I hope now they do not do a laddys, As this is one of the last standing old time trusted casino's going
 

babyjoker

Dormant account
Joined
May 1, 2014
Location
UK
Hi Guys,

Thanks for the thread.

Just to clarify, we have never advertised a '100% Bonus on a Friday'. Dish of the Day isn't a fixed schedule and this changes depending on a varying number of factors. Granted recently the larger player 'segments' were offered a 100% Bonus on a Friday, but this hasn't been offered to as many players this week.

It may return, it may not. It may be a Friday, it may not. The best way is to log in and check. If you only ever claimed 100% bonuses, there is a chance DOTD may not be offered at all!

Cheers
Mark

If you read that from a players point of view its a bit condescending ;) This basically says to me F**k off and play elsewhere
 

Borgie

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Mine has gone down to 50% up to £50 - I am not a high roller and I am not club rouge.

I deposit with and without bonuses and since they no longer flush I sometimes reverse and lose - yes I know I know but hey....

I also looked forward to extra play time Fridays with a 100% bonus and may well not bother today but I know I have a choice.

As Mark points out the bonus is offered or not as the casino sees fit based on game play deposits with or without bonuses etc.

32 Red are changing. You will always get paid though and as a Microgaming only casino they still rate v high .

You pays your money and you takes your choice but at least we know the money is safe and no silly traps are laid.
 

Mark_32Red (retired acct)

Dormant account
Joined
May 23, 2008
Location
32Red Marketing Dpt
If you read that from a players point of view its a bit condescending ;) This basically says to me F**k off and play elsewhere

Not intended sorry, rather busy at the moment and wrote it 'how it is' - the point I was trying to make is that a Friday 100% isn't a guarantee and shouldn't really be expected. The DOTD bonuses will continue for our loyal players, we're just mixing it up a bit and testing different offers on different segments. As a result of the tests, there is a chance that some players won't see the 100% or any DOTD for that matter.
 

babyjoker

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Joined
May 1, 2014
Location
UK
Mine has gone down to 50% up to £50 - I am not a high roller and I am not club rouge.

I deposit with and without bonuses and since they no longer flush I sometimes reverse and lose - yes I know I know but hey....

I also looked forward to extra play time Fridays with a 100% bonus and may well not bother today but I know I have a choice.

As Mark points out the bonus is offered or not as the casino sees fit based on game play deposits with or without bonuses etc.

32 Red are changing. You will always get paid though and as a Microgaming only casino they still rate v high .

You pays your money and you takes your choice but at least we know the money is safe and no silly traps are laid.

Many other casinos are safe with my money and have MG games too so why would i opt for a slow payout and a dated front end coupled with numerous disconnections? I'll tell you why, because the 100% bonus was a good deal on a Friday and had an acceptable wagering imo. Simple as that for me
 

Borgie

Paleo Meister (means really, really old)
MM
Joined
Jul 19, 2011
Location
United Kingdom
Many other casinos are safe with my money and have MG games too so why would i opt for a slow payout and a dated front end coupled with numerous disconnections? I'll tell you why, because the 100% bonus was a good deal on a Friday and had an acceptable wagering imo. Simple as that for me

Then vote with your feet and your cash - as I said we each have a choice.
 

ginzink

Non-Gambler
Joined
Apr 8, 2014
Location
Norway
And thats exactly what i will do. No deposits on 32red untill (if) the friday 100% dish is back. Thanks for the fun while it lasted 32red :thumbsup:
 

KasinoKing

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My offer was 100% today :thumbsup:
Probably wont take it as I still have funds left from the 50% bonus I took 6 weeks ago.
Yes, I know - I am bloody slow - what can I say? :rolleyes:

KK
 

snotter999

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Joined
Nov 5, 2014
Location
Newcastle Australia
DOTD
Wow, almost forgot that they have one.

I was lucky enough about 6 months ago to claim and have some good wins on them a few weeks in a row and if i remember correctly they were usually 25% and maybe one 50%
Anyways overall after these wins i think i was in front all up at 32Red and never seen another bonus since.

Had a few losses and a couple of wins there since but think only one deposit last two months cos get no incentive to play there anymore.

Seems to me DOTD only good if you lose.
Guess i'm bonus banned cos i won too often on the small bonuses
 

acrobite

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Joined
Nov 2, 2015
Location
Finland
DOTD
Wow, almost forgot that they have one.

I was lucky enough about 6 months ago to claim and have some good wins on them a few weeks in a row and if i remember correctly they were usually 25% and maybe one 50%
Anyways overall after these wins i think i was in front all up at 32Red and never seen another bonus since.

Had a few losses and a couple of wins there since but think only one deposit last two months cos get no incentive to play there anymore.

Seems to me DOTD only good if you lose.
Guess i'm bonus banned cos i won too often on the small bonuses


Almost exactly the same thing happened to me too. I also lost 32Red DOTD feature completely after small winning streak with the bonuses. Still not happy about it since it was one of my favorite bonus systems.
 

spintee

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Mar 21, 2012
Location
Northants
I have to mention again, Picking and choosing customers is not good, I nether always took a 100% even when I had it, So not like I was chasing just bonus,But I will put my hands up and say I love a bonus, I repeat does it actually work in a casino favour? Yes it does, Players No so why so hard? to offer, Unless Imissing something,

I know the 100% was not set in stone but its what people come to expect, I would agree if they only used the 100% than fair play, But I had many and not took& still got a 50%

No disrespect for the casino, I always said its up them them what they do and up to us if want to play, Unless the casino actually get charged for each spin than I always thought bonus was in there favour, I my self take it as extra play, I canot read next mans mind nor look at it from casino side of things,
 

Jono777

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Always hate to see my 'All time Fave casino' receiving negative comments and usually would defend then with my last breath.

However on this occasion I do not think that they are doing themselves any favours. Granted not many casinos offer a regular 100% (after the SUB) and they do not have to do this and YES it is open to abuse from 'Friday's Only' type depositors.

However revenue is revenue and despite the reasonable WR I have found that on these 100% days I bust more often than clearing WR / Cashing out.

I have always erred on the side that bonuses are for the casinos benefit and not the player but low rollers especially love a good 100% match, gives that chance for hopefully extended play time and maybe the odd stake slightly higher (at least to start with) that you would play from starting with a cash only deposit.

I would imagine that this decision has not been made 'overnight' and that the casino from a business point of view is not benefiting from the players who only deposit on 100% days.
 
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