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32Red Dish Of The Day no longer 100% on Fridays! :(

Discussion in 'Online Casinos' started by babyjoker, Nov 13, 2015.

    Nov 13, 2015
  1. babyjoker

    babyjoker Senior Member mm3

    Occupation:
    IT
    Location:
    UK
    Just a heads up for everyone

    Just had a chat on the phone to these guys and have it confirmed that changes are taking place, Dish of the day is no longer 100% on a Friday and I don't think the support agent I spoke to knew if it would ever be available again.

    Customer support has also been removed and you will have to find the new link after speaking to a computer help search thing, saying it didn't help then looking for the little picture to click, I didn't see it hence I ended up on the phone

    Both really negative in my opinion, why change something that worked fine? I know they get daft questions they don't want but so do all casino's?!

    Oh well, looks like there will be a new number 1 for microgames when Casumo get the licence.

    EDIT TO ADD: Asked live support why they didn't announce changes on the forum as it might upset players, his answer was IM SURE WE'LL SURVIVE!
     
    1 person likes this.
  2. Nov 13, 2015
  3. Harry_BKK

    Harry_BKK Senior Member CAG mm1

    Occupation:
    job is OK
    Location:
    Balcony
    I have today in the lobby 100% up to 200, maybe it is the last one :eek:
     
    Last edited: Nov 13, 2015
  4. Nov 13, 2015
  5. babyjoker

    babyjoker Senior Member mm3

    Occupation:
    IT
    Location:
    UK
    I actually rung them to check it wasn't just me and had it confirmed that new changes have took place and no more 100% on a Friday. :mad:
     
  6. Nov 13, 2015
  7. Jono777

    Jono777 Meister Member CAG mm4 mm1

    Occupation:
    Self- Employeed
    Location:
    Wolverhampton
    They may have something in the pipeline to replace, maybe something Christmas related??

    I wouldn't panic just yet.

    Will be very disappointed tho if it turns out to be a permanent thing with no similar replacement, us humble low rollers rely on these tasty DOTD!
     
    2 people like this.
  8. Nov 13, 2015
  9. ginzink

    ginzink Non-Gambler

    Occupation:
    Student
    Location:
    Norway
    I were thinking about making the same thread :p

    Was excited that it finally friday and the 100% match at 32red only to see it was a 50% waiting for me. The good bonus was the reason i played at 32 red.
    With multibrand casinos like videoslots, leovegas, unibet ++ who also have good reputation it is not worth playing only microgaming in a download version.
     
    1 person likes this.
  10. Nov 13, 2015
  11. Deeplay

    Deeplay New World Order CAG mm1 webmeister

    Occupation:
    Works For Self
    Location:
    The biG Eu
    I dont play at 32red anymore even though at one time it was one of my top go-to casinos. But I think as time goes on we will hear more and more of such the "standard" % bonus being phased out and replaced by what (I personally feel) are much better ways to comp / entice a player. Such as what video slots have. The days of the 100% are I rek numbered. Can see though how if this true it will piss some players off - especially if 32red dont be creative and come up with something to replace it.
     
  12. Nov 13, 2015
  13. Jono777

    Jono777 Meister Member CAG mm4 mm1

    Occupation:
    Self- Employeed
    Location:
    Wolverhampton
    Microgaming only based platforms (not just 32 Red) will need some form of 'Ammunition' to compete with multi-software based casinos.

    100% offers works for me and I'm sure I am not alone, although casinos are getting more 'Inventive' with their offers these days.

    There is an awful lot of competition out there nowadays so to reduce or remove bonuses and rely on their existing or loyal customer base is not something I could envisage them doing.

    I think the purchase of Roxy Palace is the first of many big planned changes, who knows?
     
  14. Nov 13, 2015
  15. Mark_32Red

    Mark_32Red Affiliate Manager for Accredited Casinos

    Occupation:
    Head of Marketing
    Location:
    32Red Marketing Dpt
    Hi Guys,

    Thanks for the thread.

    Just to clarify, we have never advertised a '100% Bonus on a Friday'. Dish of the Day isn't a fixed schedule and this changes depending on a varying number of factors. Granted recently the larger player 'segments' were offered a 100% Bonus on a Friday, but this hasn't been offered to as many players this week.

    It may return, it may not. It may be a Friday, it may not. The best way is to log in and check. If you only ever claimed 100% bonuses, there is a chance DOTD may not be offered at all!

    Cheers
    Mark
     
    7 people like this.
  16. Nov 13, 2015
  17. Harry_BKK

    Harry_BKK Senior Member CAG mm1

    Occupation:
    job is OK
    Location:
    Balcony
    This is the offer i have today:

    32Red Dish Of The Day no longer 100% on Fridays! :(: Capture 138.jpg,Nov 13, 2015
     
    1 person likes this.
  18. Nov 13, 2015
  19. Mark_32Red

    Mark_32Red Affiliate Manager for Accredited Casinos

    Occupation:
    Head of Marketing
    Location:
    32Red Marketing Dpt
    Shhhh! Don't be a 'kiss and tell' :)
     
    1 person likes this.
  20. Nov 13, 2015
  21. Jono777

    Jono777 Meister Member CAG mm4 mm1

    Occupation:
    Self- Employeed
    Location:
    Wolverhampton
    Wanna swap Harry :p

    32Red Dish Of The Day no longer 100% on Fridays! :(: Screenshot 2015-11-13 14.09.34.jpg,Nov 13, 2015
     
    1 person likes this.
  22. Nov 13, 2015
  23. spintee

    spintee Meister Member webby mm2

    Occupation:
    gambler :)
    Location:
    Northants
    I do not play much either, I would play abit more or have an few deposits minimum a month but my luck is terrible there and runs to slow,

    Some one when mentioned earlier about 50%, I did not click on, But yes as JonM pointed out it could be to do with upcoming xmas promo, (at this rate if any)
    But if they have gone down this route than it really is a sting in the tail, If this is the case than what next ? Surley a 100% weekly did not hurt them

    I just checked and yes its 50% my side also, Do casino do this to get rid of small players / Deposit likers? If so they will some come to relies that a bonus does make no difference, If anythink its in the casino's favour & abit of extra playtime for players, They also have to relize with now the longer pending periods players are going to think if they are changing all theses rules than what next, Even for big players that take no bonus, They will think Think I am not going to high roll, wait a good few days for payment than wait for other things to change?

    I know its only minor but makes alot of difference for small players, As its been said it could be as sorting out Xmas promo, Take nothing away for all the hard work they do towards there players, & the great CS and reps on here,But other than that what more can they offer? One games supplier, Outdated download casino,long wait cash, no more flush, No weekend payouts, Bonus drop,If it was not for this forum and take note a very few gamblers do not come on forums.

    I hope now they do not do a laddys, As this is one of the last standing old time trusted casino's going
     
    5 people like this.
  24. Nov 13, 2015
  25. babyjoker

    babyjoker Senior Member mm3

    Occupation:
    IT
    Location:
    UK
    If you read that from a players point of view its a bit condescending ;) This basically says to me F**k off and play elsewhere
     
    1 person likes this.
  26. Nov 13, 2015
  27. Borgie

    Borgie Senior Member

    Occupation:
    Office Manager
    Location:
    United Kingdom
    Mine has gone down to 50% up to £50 - I am not a high roller and I am not club rouge.

    I deposit with and without bonuses and since they no longer flush I sometimes reverse and lose - yes I know I know but hey....

    I also looked forward to extra play time Fridays with a 100% bonus and may well not bother today but I know I have a choice.

    As Mark points out the bonus is offered or not as the casino sees fit based on game play deposits with or without bonuses etc.

    32 Red are changing. You will always get paid though and as a Microgaming only casino they still rate v high .

    You pays your money and you takes your choice but at least we know the money is safe and no silly traps are laid.
     
    3 people like this.
  28. Nov 13, 2015
  29. Mark_32Red

    Mark_32Red Affiliate Manager for Accredited Casinos

    Occupation:
    Head of Marketing
    Location:
    32Red Marketing Dpt
    Not intended sorry, rather busy at the moment and wrote it 'how it is' - the point I was trying to make is that a Friday 100% isn't a guarantee and shouldn't really be expected. The DOTD bonuses will continue for our loyal players, we're just mixing it up a bit and testing different offers on different segments. As a result of the tests, there is a chance that some players won't see the 100% or any DOTD for that matter.
     
    1 person likes this.
  30. Nov 13, 2015
  31. babyjoker

    babyjoker Senior Member mm3

    Occupation:
    IT
    Location:
    UK
    Many other casinos are safe with my money and have MG games too so why would i opt for a slow payout and a dated front end coupled with numerous disconnections? I'll tell you why, because the 100% bonus was a good deal on a Friday and had an acceptable wagering imo. Simple as that for me
     
    1 person likes this.
  32. Nov 13, 2015
  33. Borgie

    Borgie Senior Member

    Occupation:
    Office Manager
    Location:
    United Kingdom
    Then vote with your feet and your cash - as I said we each have a choice.
     
    1 person likes this.
  34. Nov 13, 2015
  35. ginzink

    ginzink Non-Gambler

    Occupation:
    Student
    Location:
    Norway
    And thats exactly what i will do. No deposits on 32red untill (if) the friday 100% dish is back. Thanks for the fun while it lasted 32red :thumbsup:
     
  36. Nov 13, 2015
  37. Harry_BKK

    Harry_BKK Senior Member CAG mm1

    Occupation:
    job is OK
    Location:
    Balcony
    Sure Jon, would swap anytime :thumbsup:.... please note though that i am some AUD 40K down at 32RED for 2015 ..... you would inherit that too then :D still want to swap?? :p :D
     
    1 person likes this.
  38. Nov 13, 2015
  39. KasinoKing

    KasinoKing WebMeister & Slotaholic.. CAG MM PABnonaccred webmeister

    Occupation:
    House-Husband and Casino Advisor
    Location:
    Bexhill on sea, England
    My offer was 100% today :thumbsup:
    Probably wont take it as I still have funds left from the 50% bonus I took 6 weeks ago.
    Yes, I know - I am bloody slow - what can I say? :rolleyes:

    KK
     

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