32red casino - Simply amazing support.

pumacat

Dormant account
Joined
Sep 30, 2004
Location
Canada
I have no idea why I waited this long to try 32red casino but I wanted to write a quick post about the support. I had an issue with downloading the casino today and not more than half an hour had passed when Mark sent me a msg asking if he could assist. We exchanged a few messages and finally figured out the issue. I was compensated for my troubles ( hey I didn't even ask ) and my first impression of 32red casino is an excellent one. best service in last 8 years of playing. I will be continuing to play at 32red casino !
 

1366613

Senior Member
Joined
May 29, 2008
Location
A
This is one of my favourite caisno, they have an excellent support, excellent bonus and very fast cashout!!!!!
 

The Viking

Paleo Meister (means really, really old)
CAG
MM
Joined
Oct 3, 2010
Location
Faroe Islands
This is one of my favourite caisno, they have an excellent support, excellent bonus and very fast cashout!!!!!

i would add excellent cashout as well :) i think twice now over the holidays i got paid both in the morning and again in the afternoon,what other casinos pay you twice the same day apart from 3dice of course :) still baffles me why casinos are sitting on a cashout for 4-7 days and even weeks like mentiond in some other threads here they must know if they would just half there payout proccess they could double the players that played in them
 

Slotster!

I predict a riot.
Joined
Oct 17, 2004
Location
Location, Location!
i still baffles me why casinos are sitting on a cashout for 4-7 days and even weeks like mentiond in some other threads here they must know if they would just half there payout proccess they could double the players that played in them

- Cash flow
- The fact a LOT of players will reverse their cashout
- Bad management
- Poor relationships with payment processors
- Short term gain at the expense of long term patronage

The comparison I always think of is imagine hitting a nice big slot win at The Bellagio. When you wander over to the cashiers cage with your cashout ticket, the cashier waves your cash behind the window and laughs in your face whilst you stand there for seven days.

32 Red are unique. I imagine their customer retention statistics are stratospheric compared to every other casino out there. As close to a reputable B&M casino as you can get.
 

nikantw

Banned User
Joined
Jan 28, 2011
Location
EU
I am new at 32Red, and they have the best bonus (now that Ladbrokes changed policy and CR took over Vegas Joker). I have yet to verify the amazing support and the fast payouts (probably that will happen at my first withdrawal).

But something bothers me. The 6,25 max bet for the WR. If you bet more than that, any winnings will be added to the bonus balance, so practically you will never be able to cash out!
 

Mark_32Red (retired acct)

Dormant account
Joined
May 23, 2008
Location
32Red Marketing Dpt
...But something bothers me. The 6,25 max bet for the WR. If you bet more than that, any winnings will be added to the bonus balance, so practically you will never be able to cash out!

Hi Nikantw,

The 6,25 max bet rule only applies to the welcome bonus. Any further bonuses are unlimited. ;)

Mark
 

AudiManinBoro

Dormant account
Joined
Jun 19, 2006
Location
UK
32Red Is simply unsurpassable. It really is. In all ways. I havent played for the last several days because what with Christmas, New years and a run of bad luck on the slots :D ive kind of avoided temptation. It finally got the better of me today though, so ive just logged into 32RED now to make a deposit and lo and behold theres already a 50 chip balance in my account. Whats more it isnt even in the bonus section but is withdrawable. Christmas may be over but 32Red is still giving. :) Now seriously what casino even comes close to this level of customer respect. Thanks 32RED. Now I just have to hope it lasts a while lol :p
 
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