shjcard
Dormant Account
- Joined
- Jan 23, 2007
- Location
- Cardiff, UK
I have kicked 32Red into touch. Their payoutts recently have been very poor. I am getting better returns with Laddies
I have kicked 32Red into touch. Their payoutts recently have been very poor. I am getting better returns with Laddies
... yet Laddies have notoriously poor customer service?!
I never ever understand this. 32RED run the same software that Ladbrokes do, but have the most stellar, unrivalled support and customer care in the business... Of course you're free to choose where you play (and gamblers are a superstitious bunch -- I've been there during poor runs!) but you'll get the same play and same percentages on the same games at Ladbrokes... I hope you get luckier there!
At least you'll get paid at either I guess.
I beg to differ, in a way, and this has nothing to do with payout percentages. Laddies have excellent customer support and so does 32red, no surprises there. If it's urgent, pick up the damn phone, if not, send an email and get a response within half a day.
I'm not sure about this but if you were to call collect, I think Ladbrokes and 32red would accept the charges.
Ive always found phone service or online help great but when it comes to emails, most sites need a kick up the arse. In my experience they will respond if it is something simple, anything beyond that gets ditched or responded to after a dozen more emails. In saying that, Ive never had a bonus issue
I have kicked 32Red into touch. Their payoutts recently have been very poor. I am getting better returns with Laddies