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32 Red server/bonus issues

Discussion in 'Online Casinos' started by mrmark21, Oct 19, 2013.

    Oct 19, 2013
  1. mrmark21

    mrmark21 Meister Member

    Occupation:
    Telecommunications Consultant
    Location:
    australia
    Hello everyone :)

    Okay so I've been hanging out this week to slide my favorite MG a small deposit but there seem's to be something wrong with the Dish of the Day. This last week I don't think I've seen anything other than a 20% bonus? Has anybody else gotten this? I think there's a problem with the servers as I quite often get lots of lag and reels that won't stop spinning (CS couldn't shed any light on this apart from giving me the typical 'the problem is on your side' speel). But I don't think that would affect the bonus page would it unless there's a problem with the servers maybe? I tried asking support but they couldn't give me much help. Has anybody else been experiencing these issues?

    I have a couple of screenshots of the reels that won't stop spinning but apparently the file is to big? Imagine getting that on TFROL? I know I thought I was getting the Wild Celebration but nothing was happening lol!

    Oh and that's on the flash casino BTW.
     
    Last edited: Oct 19, 2013
  2. Oct 19, 2013
  3. rena35

    rena35 Senior Member

    Occupation:
    writing/poetry
    Location:
    cyber space





    Thought it was just me that gets the ole (the problem is on your side). :lolup:
     
    1 person likes this.
  4. Oct 19, 2013
  5. mrmark21

    mrmark21 Meister Member

    Occupation:
    Telecommunications Consultant
    Location:
    australia
    Lol! Nope... Apparently everyone has an issue with their computer and it couldn't possibly be the server ;)
     
  6. Oct 19, 2013
  7. mimi26

    mimi26 Meister Member

    Occupation:
    nurse
    Location:
    uk
    Mine has not been to bad this week, I have had a 75% and 100% bonus. I wish 32red would give more offers though instead of the 30 x wr on all bonus this week I got 75 free chips of ladbrokes 1 x wr and 35% cashback on deposits over £150 again 1 x wr, it can be tiresome getting a bonus with 30 x wr ALWAYS. Even the red letters carry them, I think they need to vary their offers a little. I would probably play there a lot more than I do.
     
    2 people like this.
  8. Oct 19, 2013
  9. mrmark21

    mrmark21 Meister Member

    Occupation:
    Telecommunications Consultant
    Location:
    australia
    Yeah I'm kinda worried as that's what I usually get but CS wasnt able to give me much information. You got a red letter? I've deposited weekly for a year and still havent gotten one of those. Your lucky :)
     
  10. Oct 19, 2013
  11. Nifty29

    Nifty29 Dormant account

    Occupation:
    PAID CASINO SHILL
    Location:
    Turn right, then right. then right again
    AFAIK 32Red have changed their bonus structure, so that they change as your financial position with the casino changes.

    I was offered 10% the other day....I've never been offered that little.
     
    1 person likes this.
  12. Oct 19, 2013
  13. mimi26

    mimi26 Meister Member

    Occupation:
    nurse
    Location:
    uk
    Yeah I was offered 10% the other day also. The lowest I have ever been offered
     
  14. Oct 19, 2013
  15. mimi26

    mimi26 Meister Member

    Occupation:
    nurse
    Location:
    uk
    Had loads of red letters the last couple of months, before that I never recieved any
     
  16. Oct 19, 2013
  17. mrmark21

    mrmark21 Meister Member

    Occupation:
    Telecommunications Consultant
    Location:
    australia
    First they cut weekend payments now a new bonus "structure"? The lag and bonuses are probably two seperate issues I just assumed since they happened at around about the same time they went hand in hand.
     
    1 person likes this.
  18. Oct 19, 2013
  19. deepsky2

    deepsky2 One more spin

    Occupation:
    Gambler
    Location:
    toronto ontario canada
    Maybe your getting mine :)as I have not been receiving them the last 5 or 6 weeks and I have been receiving them almost every week for months and months. I don't believe they draw for these and when I was getting them when my deposits were small it was $10.00 and when I deposit more it was $20.00. My deposits have stayed the same and more and I too getting small offers and on Goldenlounge and Dash almost every day is no bonus. Im getting more from Guts and it looks like they want our buisness more than 32Red.
     
    1 person likes this.
  20. Oct 19, 2013
  21. Tirilej

    Tirilej On a Break

    Occupation:
    Breathing
    Location:
    Sweden
    As far as I know Guts just offers those free spins I never can win more than $1 on, but they are so fast with cashouts that they do get a lot of deposits from me now. (I'm trying to pay back what I won there but it's difficult):)

    When it comes to bonuses, 32Red is still the best in my eyes. I can feel the change too though. They denied to top my comp points the other day. Of course they don't have to, but those few dollars made me decide to never ever talk to support there again. I don't know why I felt like a valued customer before but it disappeared immediately. Still my favourit casino and will probably stay that way since I trust them 100%.
     
    1 person likes this.
  22. Oct 19, 2013
  23. mimi26

    mimi26 Meister Member

    Occupation:
    nurse
    Location:
    uk
    Oh thats sad :(, how much did you ask them to top up
     
  24. Oct 19, 2013
  25. Tirilej

    Tirilej On a Break

    Occupation:
    Breathing
    Location:
    Sweden
    I don't remember and it doesn't matter if it's 3 points or 300. It's $10 to play with.
    I have been spoiled by them so that's probably why I reacted the way I did.
    I don't hold it against them. It's more that feeling of someone saying no to me I can't take. Need to grow up probably :p
     
  26. Oct 19, 2013
  27. mimi26

    mimi26 Meister Member

    Occupation:
    nurse
    Location:
    uk
    I know they dont have to top them up but it would be nice and TBH I would have felt the same
     
    1 person likes this.
  28. Oct 19, 2013
  29. mrmark21

    mrmark21 Meister Member

    Occupation:
    Telecommunications Consultant
    Location:
    australia
    No you don't. You just need to stay exactly the way you are :) See I wouldnt ask for a top up anyway. I dont deposit enough. But you do your in Club Rouge so I'm actually surprised they said no. But it's their choice and they are well within their rights.

    I think they have done allot of tightening up TBH. I first started to sense this a few months ago when bonuses dissapeared for a few weeks and then they cut out weekend payments and now they have a new bonus structure. They are still my favorite but I really dont like these changes it's not the same 32 Red.
     
    1 person likes this.
  30. Oct 19, 2013
  31. Tirilej

    Tirilej On a Break

    Occupation:
    Breathing
    Location:
    Sweden
    I didn't get in to Club Rouge because I'm a big depositor. It must have been my look and charm:p
    Ok, I'll continue to be this childish then:oops:
     
    1 person likes this.
  32. Oct 19, 2013
  33. deepsky2

    deepsky2 One more spin

    Occupation:
    Gambler
    Location:
    toronto ontario canada
    Yes a big difference in the last few months with 32Red and I agree they are still one of the best (not the best anymore just one of the best) but the changes have lead me to play other casinos like Guts. I wonder if any more changes are ahead. I just don't understand 32Red! They were great they way they were! why change ?when it affects your players. Soon they just may be a average casino and I hope not, Yes I think many of us were spoiled from them but it does feel personal when they change they way they have. Personal I have now notice customer service seems a bit slower and they don't seem to show they care about the negative comments they are getting re there changes.
     
    2 people like this.
  34. Oct 19, 2013
  35. mrmark21

    mrmark21 Meister Member

    Occupation:
    Telecommunications Consultant
    Location:
    australia
    They are still my favorite casino. The only MG downloadable casino I'll play at these days. They just do everything so much better than other MGs. Yes I think we have been spoiled with their top notch CS and frequent bonuses/giveaways. Plus the reps on here are awesome. But I just want my games lag free and my bonuses the same way they were. I'll still play there regardless (i wouldnt play anywhere else) but no more changes please?
     
    1 person likes this.
  36. Oct 19, 2013
  37. asadzareef89

    asadzareef89 Meister Member MM

    Occupation:
    Admin Asst
    Location:
    United Kingdom
    I have made around 6-7 deposits in 32red in October and my RTP% is around 56%, i asked them if they would give me a complimentary chip to try my luck a little more and i was told sorry nothing available which is fine. But why would i want to deposit there when Guts, Next and Betsafe are there and i get my withdrawal in little less than an hour or so

    My last 3 deposits at Betsafe

    £25 Deposit - £186 withdrawal

    £25 Deposit - £200.02 withdrawal

    £21 Deposit - £295 Withdrawl

    Also made a deposit at guts twice of 20 and withdrew around 80 and 90 twice

    @next my last 2 deposits have also resulted in a withdrawal

    But the thing with download version of MG I can't understand is that they are so hard to win anything on which might be different for other people but not for me

    Downloaded casinos i play at are Betway, 32 red and Club Gold(Which is PT)

    I will copy the emails i got after my deposits wouldnt even last me 10 mins with bets of b/w 60p-90p and beleive me i deposit 50 at one go on 32 red and least i deposited was once 20 as they i think by mistake offered me 100% bonus

    Thank you for taking the time to contact Betway Casino.



    We have reviewed your account and see that you have had a bad run of luck lately.



    Your RTP% for October is 25%.

    This RTP is for around 10 deposits so not the best of luck at downloaded versions of MG for some reason

    Sorry i think i deleted the one for 32 red
     
  38. Oct 19, 2013
  39. dionysus

    dionysus can turn wine into water CAG MM

    Occupation:
    n/a
    Location:
    I'm a Canucklehead
    I used to play 32red, but rarely these days. I like them just fine, but I tend to play on weekends, and the no-WDs on weekends puts me off. Plus, just the Mg and no other offerings doesn't really make them competitive these days - not with good service, weekend WDs and more providers available over in BetAt and Guts - and well, most casinos these days, as far as multi platform goes.

    As said above, still good - just not the best anymore. They used to be standard by which others strived for. Well, those casinos learned well enough and are surpassing them.
     

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