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32 red no red letter days /Review of 32 red

Discussion in 'Introduce yourself! (New Members)' started by davhall23122, Jul 9, 2014.

    Jul 9, 2014
  1. davhall23122

    davhall23122 Dormant account

    Occupation:
    n/a
    Location:
    london
    Hello Everyone ,

    So I have been playing on 32 red for sometime now and still not had one of there so called 32 red red letter days on my account .I have spent well over £1,000 having about £1,300 back in winning .of course I put some funds back on the account and out of pocket £300 . But that's here or there and that the way of gambling of course you lose.

    What I have noticed when you win on these sites , You can use a high spin around £3,00 a time and still not even get 3 scatters in the games also most seems nothing at times and others of course you can have high wins out of just !£1.00 or 90p spin .I suppose that mirogaming for you .

    I have also experiences problems with chat of course this was down to my internet I was told in chat .They checked my account and said it was fine and the issue must be my internet no their problem .Again offered nothing for the software problems and just my computer .

    I also found most of the time guys on chat fantastic help .Other times I find they not very helpful and sometimes get called something different to my first name and they call me my my second name .They must be using muti screen chats I would have thought for this to happen .Again offered nothing for customer services mistakes .

    With a bit of a loss from the site I asked for some free chips .No wins out of these at all . I played the same games at 90p and not had anything free out of the game like scatters or big wins etc

    All in all 32red ok but I would say there better casinos out there

    They are good at paying out wins and the payments team are very helpful .

    Maybe better bonus for loyalty players and more 32 red letter days more random then they supposed to be as yet still not had one .
     
  2. Jul 9, 2014
  3. Mark_32Red

    Mark_32Red Affiliate Manager for Accredited Casinos

    Occupation:
    Head of Marketing
    Location:
    32Red Marketing Dpt
    Hi Davhall,

    I hope you are well, thanks for your feedback.

    As explained in a response to your PM just now, we can't guarantee Red Letter Day promotions I'm afraid. We offer daily deposit bonuses to players who are looking to get a little bit more play time from their deposit.

    I'm sorry to hear that you have experienced errors with our support team, as you suggest, during busy periods our guys may be dealing with more than one person at a time and this may be where the confusion comes. I do see on your account that your first name field contains both your first name and second (or middle?) name though. I can amend this if you like to ensure you are addressed correctly?

    Once again, thanks for your feedback and good luck wherever you decide to play.

    Regards,
    Mark
     
    2 people like this.
  4. Jul 9, 2014
  5. davhall23122

    davhall23122 Dormant account

    Occupation:
    n/a
    Location:
    london
    Thanks for the reply nice and quick to:thumbsup:

    Yes I will send you a private message if you wish
     
    1 person likes this.
  6. Jul 9, 2014
  7. vinylweatherman

    vinylweatherman You type well loads CAG MM

    Occupation:
    STILL At Leisure
    Location:
    United Kingdom
    Hardly surprising given that some rogue casinos void winnings due to a missing middle name on the registration form where one appears on a deposit method like a credit card (they pull the old "name on account does not match name on method of funding"). There is no universally accepted industry standard, and so players may or may not include their middle name. I have also noticed that the Microgaming system DOES indeed cause problems when trying to deposit by some cards. It pre fills the "name as appears on card" with the name on the casino account, which can cause problems with a few cards where the bank has used the "Mr" prefix on the card, or just the initial(s) and surname. In fact, the Micrgaming system simply will not accept the prefix "Mr", so I can't actually register the name "exactly as it appears on the card" in some cases. I tend to leave off the "Mr", and it goes through.
     
  8. Jul 9, 2014
  9. Petrer10

    Petrer10 Experienced Member

    Occupation:
    nothing, nada, nix
    Location:
    zurich, chelyabinsk
    daily Bonus???

    We offer daily deposit bonuses to players who are looking to get a little bit more play time from their deposit.


    never get daily bonusses!
    how much must i loose for this daily offers? :cool:
     
  10. Jul 9, 2014
  11. davhall23122

    davhall23122 Dormant account

    Occupation:
    n/a
    Location:
    london
    I guess I not the only one thinking the same :thumbsup:
     
  12. Jul 9, 2014
  13. Tirilej

    Tirilej Still a Lady CAG

    Occupation:
    Breathing
    Location:
    Sweden
    How come you're bonus banned? I'm sure they must have told you why.
     
  14. Jul 9, 2014
  15. catapultaudio

    catapultaudio Senior Member

    Occupation:
    Computer Programmer
    Location:
    Leeds, UK
    Do players see the dish of the day if they are playing with the flash client as opposed to the download casino???

    Wonder if that might explain some not being aware of the daily bonuses...
     
  16. Jul 9, 2014
  17. davhall23122

    davhall23122 Dormant account

    Occupation:
    n/a
    Location:
    london
    Thanks for the support

    Does anyone know of some more micro casinos they have much luck with ? Anything for new players etc thanks :notworthy
     
  18. Jul 9, 2014
  19. davhall23122

    davhall23122 Dormant account

    Occupation:
    n/a
    Location:
    london
    My experiences of 32 red you can see the dish of the day in flash casino .Its the football one at the moment .You have to use that and then claim after a deposits straight away after depositing.
     
    1 person likes this.
  20. Jul 9, 2014
  21. Tirilej

    Tirilej Still a Lady CAG

    Occupation:
    Breathing
    Location:
    Sweden
    Where you also bonus banned or were you just angry because you didn't get enough for free.

    I don't understand you people sometimes...
     
  22. Jul 9, 2014
  23. eddiesdad

    eddiesdad Full Member

    Occupation:
    dole scum
    Location:
    the pub
    i have only ever had 1 bonus chip from 32 red which they gave me by surprise and otherwise i dont take bonuses because of any potential WR. but thinking from the casino side what if they did give out a lot of FREE chips and they won?they are actually in this game to make money,if they can make a few individuals happy all well and good but do you give your profits away because someone has lost money and think they deserve something back?
     
  24. Jul 9, 2014
  25. davhall23122

    davhall23122 Dormant account

    Occupation:
    n/a
    Location:
    london
    Bonus have a wager on them I think 32 red is 50 x

    So not many are going to win with them .

    Asking for a few chips when you have been unlucky I think its fine .At the end of the day they have money out of me a lot more the 10 free chips
     
  26. Jul 9, 2014
  27. Captain Chaos

    Captain Chaos Senior Member webby

    Occupation:
    Train Guard
    Location:
    United Kingdom
    Not correct! 32red standard WR for bonuses is 30x bonus. Red letter day promotion awards are subject to 10x WR. I have won a few times the red letter day promotion. Average 1 in 4 I get awarded it. It is randomly drawn though.
     
  28. Jul 9, 2014
  29. xxshepxx

    xxshepxx Senior Member PABnononaccred MM

    Occupation:
    mechanic
    Location:
    United Kingdom
    I'v been a member of 32red for years.

    Taken a break this past few months though.

    I've never seen a red letter day either, and I was a regular depositor.

    I guess the novelty of getting a daily offer of 10% on deposit has gone for me, It's just locking your funds into some wagering requirements, and has given me some bad habits (playing on after big wins)

    So I've taken a break for a bit, and it seems to have extended longer that I first thought so unsure if I'll actually be back :confused:

    I'll keep an eye on promotions and stuff, and maybe pop in if something catches my eye.

    But one thing I cannot fault them on is CS it's excellent, and especially Mark. Always ready to reply to pm's promptly and answer any problems, And 99% of the time has a solution.
     
    1 person likes this.
  30. Jul 9, 2014
  31. davhall23122

    davhall23122 Dormant account

    Occupation:
    n/a
    Location:
    london
    Thanks for you input :thumbsup:
     
  32. Jul 9, 2014
  33. Tirilej

    Tirilej Still a Lady CAG

    Occupation:
    Breathing
    Location:
    Sweden
    That's absolutely fine as long as you don't always expect to get one. They are checking bonuses taken and a few other things.
    They always give if they think someone deserves one. Not because they happen to say the wrong name in chat though.

    It took me 3 years before the first red letter so you never know when they can start to drop in. I did get other free bonuses though so I wasn't without.
    I still haven't found a place that is this generous as they are, and I've tried a few over the years.
     
  34. Jul 10, 2014
  35. davidsmith56

    davidsmith56 Senior Member

    Occupation:
    retired civil servant
    Location:
    Kent,United Kingdom
    The Dish of the Day definitely appears,regardless of whether you use the download or flash version (well it does for me anyway) so I would imagine the same applies for the current World Cup promo.
     
  36. Jul 10, 2014
  37. cptwilk

    cptwilk Full Member

    Occupation:
    fencer
    Location:
    United Kingdom
    iv been a member for about a 2 years and i have had about 5 maybe even 6 ranging from £10 to £25 its never in a pattern just comes randomly guess im a very lucky one although not had much luck on the slots recently but it will turn (hopefully lol)
     
  38. Jul 10, 2014
  39. rshkrn

    rshkrn Senior Member

    Occupation:
    unemployed
    Location:
    Asia
    red letter days are definitely at random and I don't think it matters whether you win or loose, all that matters is that you must have made at least 1 deposit to qualify for the next draw.....
     

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