32 red new look

Still problems today. Aside from $250 not opening, I see the $50 won't either - just says downloading, but never does
Though it downloads, opens and plays fine in real.

gf.JPG

And of course, the client keeps crashing and freezing...a lot

edit - ps, purely a 32Red problem, as its opening and playing fine in GoWild download client
 
same as above, this software is beyond a fecking joke. must be losing alot of business but they don't care.
 
same as above, this software is beyond a fecking joke. must be losing alot of business but they don't care.

Yeah seems 32red don't care either as its their own tournament. I see that 5 winners yesterday out of 5 players when it should had been cancelled oh well nevermind. I will use deposits where they care :mad:
 
I get theyve worked to improve the quality by creating the non download site but
all this means, besides smoother gameplay, is working to re-open all the achivements again in IR, TS11, JP..and by working, I mean spending $ I've already spent opening them all over the years.

I dunno, doesnt much seem worth it when they're opened at , say GUTS (who by the way, when were wiped were kind enough to comp me to get them back opened).

Good casino? Sure. Headache to open achievements again? You betcha.
And the turnies - besides the vaster selection of MG games is what keeps me coming back - barely ever load. So hoping, an outfit this large, can ultimately sort the issues....and again, the're 32red specific issues as I dont have these issues at other MG-only download casinos, which is truly a bummer, seeing as I'd rather remain loyal to 32Red.
 
Ok thought id give new site a try and as ive got a different debit card thought it should be ok as I gave up trying as my old debit card kept getting declined.

So opened up sports page. Logged in fine and clicked on casino. Was logged out so had to relogin in. Tried a few times and each time told me invalid credentials.

So opened download to just play there and you guessed it my accounts temporarily locked due to too many incorrect attempts even tho they were all correct.

Been a good while since last deposit guess it will be another while lol.
 
The daily Avalon tournaments should be cancelled until they are fixed, looks like going into a third day of not working at all and all the prizes are just being handed off to whoever is alphabetically first in the list (same players every day).

Maybe if no spins are made the system should ideally detect there is an error and auto cancel the tournaments.
 
The daily Avalon tournaments should be cancelled until they are fixed, looks like going into a third day of not working at all and all the prizes are just being handed off to whoever is alphabetically first in the list (same players every day).

Maybe if no spins are made the system should ideally detect there is an error and auto cancel the tournaments.

Yeah even worse now someone made 2 different users and called them !!!!!!!!!!!!A and !!!!!!!!!!!!!B, those 2 casino accounts is racking in $75 and $50 every day now. That's really fair lol. Hope they get banned account closed or at least all prizes claimed back as that is a cheat clear way to grab those prizes :mad:

I actually got that idea myself to change my usernames but though I wont bother and not really worth putting yourself out as a cheater.............Even worse nothing done from 32red side or microgaming which is even more shocking..

PS seems they have got tournament stopped now as does at least not show as "OPEN" or any new $250 tourneys. So i take my last words back. Don't know why but I have feeling it might not return.
 
Yeah even worse now someone made 2 different users and called them !!!!!!!!!!!!A and !!!!!!!!!!!!!B, those 2 casino accounts is racking in $75 and $50 every day now. That's really fair lol. Hope they get banned account closed or at least all prizes claimed back as that is a cheat clear way to grab those prizes :mad:

I actually got that idea myself to change my usernames but though I wont bother and not really worth putting yourself out as a cheater.............Even worse nothing done from 32red side or microgaming which is even more shocking..

PS seems they have got tournament stopped now as does at least not show as "OPEN" or any new $250 tourneys. So i take my last words back. Don't know why but I have feeling it might not return.

There are other problems too.

I am playing the 20K fortnightly, as I usually do, but on the tournament page it's showing only 62 entries, and no scoring, and I know for a FACT this is completely wrong (I'm 4th on around 14 million). This is similar to what I was seeing in the monthly monster, 32 entries and only one player with a score, but looking after the close, the entries had jumped to a few hundred, and there were some healthy scores.

The problems clearly go far deeper than what has come to light so far. Some of these faults have prevented players from taking part, whilst others merely produce misleading displays on the main tournament page.

As my usernames tend to start with a "v", there was little chance of me making a profit just by registering and not spinning, and I don't think you can simply change an existing username, one would have to create a new Microgaming casino account and register a new tournament name there. Given that 32Red have 4 skins, this wouldn't be too hard for someone who didn't have all 4 to spot this glitch, and simply register for the skins they didn't have without actually breaking any terms.

The 32Red freerolls were all on Avalon, so this slot must have had far worse problems than the others if no one could make even a single spin.
 
!00% dish of the day, oh no, wrong day can't deposit until tonight so hope it's not too late. :(

Used to get 100% DOTD on Fridays.

it's 14 hrs now until your midnight (10am Aus time now) and the promo expired an hr ago...it expired midnight UK time
It's rolled over to a 25% bonus
 
Yeah even worse now someone made 2 different users and called them !!!!!!!!!!!!A and !!!!!!!!!!!!!B, those 2 casino accounts is racking in $75 and $50 every day now. That's really fair lol. Hope they get banned account closed or at least all prizes claimed back as that is a cheat clear way to grab those prizes :mad:

I actually got that idea myself to change my usernames but though I wont bother and not really worth putting yourself out as a cheater.............Even worse nothing done from 32red side or microgaming which is even more shocking..

PS seems they have got tournament stopped now as does at least not show as "OPEN" or any new $250 tourneys. So i take my last words back. Don't know why but I have feeling it might not return.

Mark said a while back there would be changes to the freerolls, lets hope they take this opportunity to improve the game roster or maybe change it to GBP seeing as US players havnt been allowed to play in these for years now, but I fear you may be right and they may not return at all. Way more to be made from the 20k money munchers.

Also I've seen stuck tournaments before, and actully once gotten them fixed by the techs via pestering live help on riverbelle way back, assumed they just restarted the tournament servers or something as I watched all the MVP games disapear and then reappear one by one a few mins later.
 
Hi All,

Thanks for the feedback on the new site, we're pleased where we have got so far but there is still plenty planned. :)

With regards to MPV tournaments, apologies for the issues here. We're aware of the problems and I can confirm the daily freerolls have been paused until the issues are resolved. Rest assured that those !!!!!! accounts have not been paid and the winnings have been made void. I won't point any fingers, but there were also names from the forum here that I recognised. Tut tut. :eek:

@VWM you are right in that the £20k freeroll is displaying incorrectly in the lobby. I can see in the back office that there are around 700 players entered. Again this is being investigated. I chose not to void this tournament as the majority of rebuys were made before the tournament began.

Bear with us, we're on the case.

Regards,
Mark
 
Hi All,

Thanks for the feedback on the new site, we're pleased where we have got so far but there is still plenty planned. :)

With regards to MPV tournaments, apologies for the issues here. We're aware of the problems and I can confirm the daily freerolls have been paused until the issues are resolved. Rest assured that those !!!!!! accounts have not been paid and the winnings have been made void. I won't point any fingers, but there were also names from the forum here that I recognised. Tut tut. :eek:

@VWM you are right in that the £20k freeroll is displaying incorrectly in the lobby. I can see in the back office that there are around 700 players entered. Again this is being investigated. I chose not to void this tournament as the majority of rebuys were made before the tournament began.

Bear with us, we're on the case.

Regards,
Mark

It is at least working once in, and no mucking about with the autoplay as happened with Hitman. The problem with the display in the lobby is that it gives the impression the tournament has malfunctioned, and this might put players off from even trying as they are not going to pay good money for a tournament that won't work.

I didn't try the Monthly Monster as it appeared not to be working from the lobby, and I thought it would be a case of MGS cancelling it and refunding purchases rather than paying out the prizes, thus a waste of time taking part.

sscrabble will not be too pleased if this one is cancelled either, as he is finally in with a decent chance of kicking my ass with a score over 20 million, which is slightly over 100% RTP

Hitman seems to be the most troublesome game for the 20K, whereas Avalon seems to be non functioning for the freerolls. A quick fix might be to stop using these two games and swap them for games that currently work despite all the glitches.
 
Just a thought this new look which I have taken time to check out even though not playing at 32red - seems like its a platform ready to take on other software providers.

Have always been baffled why such a massive outfit as 32R never jumped on the multi platform band wagon ... and playing browser based games is light years ahead of the clunky out
of date viper client. Which thankfully have managed to all but remove from my system. It splatters files all over the place. Badly built - badly coded and a real dinosaur so this
web-based site is a defo improvement for 32R.
 
Hi All,

Thanks for the feedback on the new site, we're pleased where we have got so far but there is still plenty planned. :)

With regards to MPV tournaments, apologies for the issues here. We're aware of the problems and I can confirm the daily freerolls have been paused until the issues are resolved. Rest assured that those !!!!!! accounts have not been paid and the winnings have been made void. I won't point any fingers, but there were also names from the forum here that I recognised. Tut tut. :eek:

@VWM you are right in that the £20k freeroll is displaying incorrectly in the lobby. I can see in the back office that there are around 700 players entered. Again this is being investigated. I chose not to void this tournament as the majority of rebuys were made before the tournament began.

Bear with us, we're on the case.

Regards,
Mark

I know it's not your fault, but avalon freerolls issues been going on months, it's a bloody joke how it crashes every time you enter it the first time.
 
Just a thought this new look which I have taken time to check out even though not playing at 32red - seems like its a platform ready to take on other software providers.

Have always been baffled why such a massive outfit as 32R never jumped on the multi platform band wagon ... and playing browser based games is light years ahead of the clunky out
of date viper client. Which thankfully have managed to all but remove from my system. It splatters files all over the place. Badly built - badly coded and a real dinosaur so this
web-based site is a defo improvement for 32R.

If they go to multiplatform I hope they do away with the way withdrawals are dealt with....
 
If they go to multiplatform I hope they do away with the way withdrawals are dealt with....

I wouldn't think so; on page one of the new beta site feedback thread -

Feedback that would be considered less valuable:

- We don't like the colour. It's staying Red.
- The game graphics are not to my taste. Shout at MG for that one.
- We would like more games. Sorry, just MG.
 
Just checked it out.. New design is really a massive improvement... long overdue, but at least it's here now..
Although, as I already said it is an improvement, I must admit I am a bit disapointed since there's nothing unique or new about it, they've just gone with the scheme everybody seems to be using nowdays (or is it only me)...
 
oh man, the dl site is just all sorts of broken.
theyve removed the $250 but i couldnt even get in the other turnies..today, first games wouldnt load, and now it wont even load the games view list, stuck in lobby

edit - got in now, but...

I know they have the nondownload, but they really need to just scrap the dl site entirely or overhaul the entire thing.
 

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