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ATTN: Casino Rep 32 Red Customer Service

Discussion in 'Online Casinos' started by thebigs, Mar 12, 2015.

    Mar 12, 2015
  1. thebigs

    thebigs Senior Member

    Occupation:
    part time argos slave lol
    Location:
    roscommon ireland
    It is so easy for us all to give out now and again about a customer service issue but in this instance i would like to praise Natalie at 32 Red for her great help in sorting a problem i had for most of the day with my computer.
    I had tried everything i thought i was supposed to do with no avail but good old Natalie sorted it for me.
    Can the 32 Red reps please pass on my thanks and a big pat on the back.
    Let's have more Natalie's throughout the casino world.
     
    6 people like this.
  2. Mar 12, 2015
  3. Tirilej

    Tirilej Still a Lady CAG

    Occupation:
    Breathing
    Location:
    Sweden
    I hope they don't let her read your message though :D
     
  4. Mar 12, 2015
  5. bruinsdude

    bruinsdude Senior Member MM

    Occupation:
    Marketing
    Location:
    Canada
    Kudos to 32 Red

    32 Red has always been #1 in my books for customer service. I think Jonathan and company have everything to do with the great service. Whatever hiring and training practices are used over there could be bottled and sold. Some casinos don't train the reps to put the customer's needs first, and the problems begin, but 32 red reps always seem to be friendly, knowledgeable, and most importantly empathetic to a customers needs regardless of the situation.
     
  6. Mar 12, 2015
  7. mimi26

    mimi26 Meister Member

    Occupation:
    nurse
    Location:
    uk
    The CS staff are great ............ I miss them :(, please bring back Flushing so I can reopen my account :lolup:
     
    6 people like this.
  8. Mar 12, 2015
  9. Jono777

    Jono777 Meister Member CAG mm4 mm1

    Occupation:
    Self- Employeed
    Location:
    Wolverhampton
    Yes! here here on the 'flushing' thing.

    Totally behaved for like 10 years but had my first 'No flushing / Pending WD' casualty yesterday.

    Kicking myself all day :(
     

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