ezc3m said:i don't get why everyone is in the cover mode to back up 32red now, i never stated i had a prob with them
in fact, i cashed out last night and it was in my neteller first thing this morning
however, that doesn't mean some probs still need to be resolved, what is a new customer suppose to think when he sees online support saying that they're not available but don't worry because online support is available 24/7?
Our team is on standby 24 hours a day, every day. 32Red's Customer Relationship Builders have the best training in the business and are ready to solve any problems or answer any queries you may have immediately.
Customer satisfaction is our number one priority, and so if you have any comments about our online casino, good or bad, then we would genuinely like to hear from you.
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Slotster! said:Ed Ware is a member here, and is one of the most approachable, pleasant casino reps I've ever encountered. It astonished me when I found out on the photo's page that he's the top man!! I probably read it before but never made the name connection. If the man in charge is willing to contribute on a forum like this, I think that goes a long way to explaining the exemplary customer focus that is evident throughout the business.
I waffle on a lot about how much I like 32RED, but I think they deserve it. When I read some of the horror stories in the complaints section and what have you, I'm just glad I stumbled across a quality outfit early doors!