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3 Dice Warning... Can you explain this?

Discussion in 'Casino Complaints - Non-Bonus Issues' started by emmaduke, Jan 9, 2010.

    Jan 9, 2010
  1. emmaduke

    emmaduke Banned User

    Occupation:
    designer
    Location:
    ohio
    I was just playing in a toury at 3D, and hit several times in Sicbo on # 4, which should pay 62/1. I bet $100 each time on 62. I was paid $700 total for the game. to win $700 on a 62/1 bet , you would have to bet $11.30. You can't do that!! See chat below!

    @google.com: hi andrea- i am playing sicbo in the tourniment. I bet $100 on #4 shouldn't it pay 6200 if I bet 100:? it only paid me 700
    @google.com: Several times!
    Andrea: let me check here :
    @google.com: I have it on the screen rightnow
    Andrea: give me just a moment:)
    Andrea: i'm still checking
    Andrea: i'm looking at your trace ..
    @google.com: Andrea- for me to have won $700, I would have to have bet $11.29
    @google.com: can't bet that!
    Andrea: i'm not able to see your bets now . ...
    @google.com: I have it on my screen- how do I send it to you?
    Andrea: you can press on the arrow on top left corner of your casino window
    @google.com: yes
    Andrea: i'm sorry on the question mark i wanted to say . ...and choose send a screen shot
    Andrea: i'll check in main
    @google.com: I ckicked on it. then it went away did you get it?
    Andrea: ok i got it
    @google.com: i bet $100 on each end, and the rest went on trips. if I hit rebet it would show how i bet
    Andrea: well it seems you got paid only for the 1 & 2
    Andrea: i look at your screen shot and at your last 2 bets you have been paid $700 2 times
    @google.com: I don't know what i got paid for .. but it sure wasn't at 62/1
    @google.com: It should be $62.00 both times!!!
    @google.com: $6200.00
    Andrea: no it's not possible
    Andrea: let me try to find the payout
    @google.com: if I bet $100 on number 4, it has a 62 to 1 pay out!!!
    @google.com: equals $6200.00
    @google.com: hello?
    Andrea: i'll have to ask someone else to look into this cause i'm not able to see it from my end at this moment
    @google.com: what do you mean? it's simple math!
    Andrea: i know but i'm not able to see the play and were it went wrong ..
    Andrea: it's in the tourney mode and i cannot change it ...
    @google.com: for one thing, it's not possible to win $700 on #4. you can't bet $11.30- if you multiply that by 62, that's what I would have to bet to win $700. you can't bet that!
    Andrea: i'll try to find someone else to check if that's correct or not ...
    @google.com: Boy, am I glad I didn't decide to make a deposit. I was going to on the advice of players at casinomeister.and lcasinobonuses.com. wonder what they will have to say now!


    She then hung up!!!!!
     
  2. Jan 9, 2010
  3. KasinoKing

    KasinoKing WebMeister & Slotaholic.. CAG MM PABnonaccred webmeister

    Occupation:
    House-Husband and Casino Advisor
    Location:
    Bexhill on sea, England
    I don't blame her!
    Patience is a virtue - and if you had a little and let them look into it throughly I'm sure they would find out what happened.

    KK
    PS: Can you post the screenshot here please.
     
    1 person likes this.
  4. Jan 9, 2010
  5. GGW Laurie

    GGW Laurie Dormant account

    Occupation:
    Self Employed
    Location:
    In the Beautiful South !!
    Thanks KK, just about what i was going to say and also that Andrea is a very sweet person, tries to go the extra mile for players and.........she just wouldnt hang up on someone ,its not her style:)..............laurie
     
    1 person likes this.
  6. Jan 9, 2010
  7. emmaduke

    emmaduke Banned User

    Occupation:
    designer
    Location:
    ohio
    I took a screen shot, none of my chips showed up on it! as for patience, I really don't care, as this was just a tourny. BUT- this is just a warning to watch all of your game play there. If you were playing for real money, and this was the responce you got, I am quite sure that your comments would have been a little different! I mean, I'm only $5,500.00 short! Once again, this is just a friendly warning! Take it or leave it! Also, any rep that hangs up on a customer can't be that good!
     
  8. Jan 9, 2010
  9. refre

    refre Senior lurker PABnonaccred PABnoaccred

    Occupation:
    Professional slot player
    Location:
    .
    Hi Emma, let me clearify a few things for you.

    There is now way you could have made a $100 bet on a 4 total outcome.
    The max for this bet is $25.

    You can, however, place a $100 bet on 1 and 2, meaning you'll win $700 if you get those two numbers on the dice.

    Take a look at the screenshot, the arrows will mark the bets you're obviously mixing up.

    View attachment 20854

    I'm sure had you given Andrea a bit more time, she would have advised you the same as I have.

    Freddy
     
    5 people like this.
  10. Jan 9, 2010
  11. Pocketdiggers77

    Pocketdiggers77 Gamester

    Occupation:
    Systems Analyst
    Location:
    On Top of Old Smokey
    I could be mistaken cause sicbo is not my game but at 3D the max bet on that particular bet ( I am assuming you mean a total of 4 with the three die) is $25. My guess is you have made a mistake and should apologize to 3DICE and more specifically Andrea for being a jackass.

    PD
     
    1 person likes this.
  12. Jan 9, 2010
  13. Pocketdiggers77

    Pocketdiggers77 Gamester

    Occupation:
    Systems Analyst
    Location:
    On Top of Old Smokey
    After looking at your screenshot, what I was thinking is correct. The bet you placed does not pay 62-1 it pays 6-1 so the payout was correct and you were wrong and made an idiot out of yourself for posting crap like this on a forum. I suggest you change the title or something for everyone's sake.

    PD
     
  14. Jan 9, 2010
  15. emmaduke

    emmaduke Banned User

    Occupation:
    designer
    Location:
    ohio
    If I made a mistake, which I have before, I would expect a casino rep to be able to explain it to me! Is that not what they get paid to do? I am in no way as familiar with their games as they are. I assume that the reason why they have support is to assist customers with questions, so why would I appologize to someone who does not know what to tell a customer, or how to handle a situation? I simply am saying, that maybe people may want to check their bets, like at any other casino!
     
  16. Jan 9, 2010
  17. KasinoKing

    KasinoKing WebMeister & Slotaholic.. CAG MM PABnonaccred webmeister

    Occupation:
    House-Husband and Casino Advisor
    Location:
    Bexhill on sea, England
    Refre posted that - not the OP.
    But it does seem the most likely answer to what happened.

    KK
     
  18. Jan 9, 2010
  19. chuchu59

    chuchu59 gambling addict CAG PABnonaccred

    Occupation:
    EXECUTIVE
    Location:
    SOMEWHERE IN ASIA
    Can the OP indicate whether refre's screenshot shows your actual bet.
     
  20. Jan 9, 2010
  21. Pocketdiggers77

    Pocketdiggers77 Gamester

    Occupation:
    Systems Analyst
    Location:
    On Top of Old Smokey
    I see that now but if Emmaduke would have had time to take a picture with her camera, print it on her inkjet and scan it into a JPEG that is probably what it would have looked like. For the LONGEST time I thought emmaduke was a shill for INETBET, like three years now. I guess this confirms she is not but it is a hell of way to come back on to the forum from the INETBET photocopy posts.

    No hard feelings Emmaduke but you should really consider what you post before you go bash a casino. I've found legitimate problems/erros with casinos (including 3DICE) and have ALWAYS been able to work out an amicable solution for both of us or they will tell me where my error in judgement was.

    And furthermore, if you cant correctly explain the scenario on this forum I seriously doubt you were able to explain it in chat with Andrea. She cannot see your screen and what you are betting on.


    PD
     
  22. Jan 9, 2010
  23. winbig

    winbig Keep winning this amount.

    Occupation:
    Bum
    Location:
    Pennsylvania
    She told you flat out that she wasn't familiar with that particular game and she would get someone else to answer this for you. Give the lady a break!!

    Doesn't know what to tell a customer? She handled this correctly. She didn't know, so she was going to get someone for you that did know. It's not her fault that you have no patience. She not only told you once, but twice, that she was going to pass this on to someone else that could figure out what happened.

     
  24. Jan 9, 2010
  25. vegetagirl2008

    vegetagirl2008 Mafia Wars Level 472

    Occupation:
    No Job Here..
    Location:
    Brooklyn, New York, United States
    Excuse me you stated this was a tourney you were playing. Well you must wanted to win this tourney really badly to start accusing 3dice of cheating and giving Andrea such a hard time. The max bet is $25 dollars then how you thought were able to make $100 bets and have the advantage over other people in the tourney?
     
    Last edited: Jan 9, 2010
  26. Jan 9, 2010
  27. winbig

    winbig Keep winning this amount.

    Occupation:
    Bum
    Location:
    Pennsylvania
    They weren't betting on what they thought they were betting on.....check out the SS posted earlier in this thread :)
     
  28. Jan 10, 2010
  29. jelsmith

    jelsmith Zombicidal Maniac PABnononaccred

    Occupation:
    Special Effects Make-up Artist
    Location:
    nashville tn
    Andrea is the sweetest and I hate that she was spoken to like that. Others are right you should have been patient and let mngt get back to you.
     
  30. Jan 10, 2010
  31. Nifty29

    Nifty29 Dormant account

    Occupation:
    PAID CASINO SHILL
    Location:
    Turn right, then right. then right again
    Wow emmaduke - what a charmer you are.

    Just accept that YOU were rude and YOU made a mistake and move on.

    Don't keep defending your own poor behaviour and impatience at the expense of a very capable CS rep and a reputable casino.
     
    1 person likes this.
  32. Jan 10, 2010
  33. RobWin

    RobWin closed account

    Occupation:
    Who knows?
    Location:
    A Vault!
    Last edited: Jun 26, 2010
    5 people like this.
  34. Jan 10, 2010
  35. alabama5150

    alabama5150 Dormant account

    Occupation:
    consultant
    Location:
    Lake Elsinore, California
    Oh WAIT.. I think I see what happened..OMG

    " and hit several times in Sicbo on # 4
    "I bet $100 each time on 62, I was paid $700 total for the game"??

    "I bet $100 on #4"? "Several times!"?


    " bet $100 on each end, and the rest went on trips."?? huh?
    "i bet $100 on each end, and the rest went on trips. if I hit rebet it would show how i bet"


    I cannot even figure out what she bet. I cannot figure how she bet a 62, two corners and trips and #4 (several times) and re-bet and got #4 several times.

    Whoops wait the software did screw up..she got paid at all, OH NO WAIT , I THINK I GOT IT ...according to her I think she bet on a 3cardcrapssicborouletteon62 game $100 bet , SHEESH!!. The software issued a short bus bonus!

    mystery solved


    I am surprised Andrea did not get a payout on her champion attempt and win the "Here's the shot, and beer and a 20 min bonus break round .
    mega win"
    :lolup:

    it seriosuly wouldnt have made any difference because the winners prolly had a $.99 cent store prepaid phone card balance . ..

    Unless she hit the New York Lottery Zillions Millions random bonus , in which case she would win $10 credits at the new "mobile" casino in alabama on her dial up phone account.


    okay who votes My explanation is easier to understand than any of her bets??

    -disclaimer
    before anyone gets mad it was meant as a way to extract a laugh. Gawd knows I need one after my day.
     
  36. Jan 10, 2010
  37. GGW Laurie

    GGW Laurie Dormant account

    Occupation:
    Self Employed
    Location:
    In the Beautiful South !!





    Have you been in Robs weed bowl today:D:D
     
  38. Jan 10, 2010
  39. mecan49

    mecan49 Full Member PABnonaccred

    Occupation:
    accountant
    Location:
    usa
    I agree...3dice has excellent CS. I love playing there. :clap:. I finally met enzo they other day!:thumbsup:
     

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