rats! they made me print off an email, sign it "confirming" my deposit and scan it, along with scans of id and credit card. i did all that, and then this is like a week later my withdrawal is bounced citing non-receipt of the documents. their email response time is fast though, and so i have just resent them and will be depositing via c2p even if it means taking a weak bonus with wr of 750 on crap games just to withdraw, since it will get me my money in one week instead of three.
in the meantime also i have worked the 1100 up to 1400 playing 10-15 bucks a hand pontoon and let it ride (one sick hand was KKK in the hand, let it ride, i drew 8 and then 8 again, 180 bucks on a total $15 bet, ship it!), so it's a silver lining, plus i been strapped for deposit money so i was fiending to play, and with 1100 there is a large safety net to just play pontoon to break even or come out 50 or 100 up. a few sessions of that and i'm sitting prettier now. now that it's on my mind i should go and fund c2p right now and get this crackin.
i hope this is just a glitch and not the beginning of a slow-pay situation. i'm optimistic though, since the live chat staff and email support are quite informative and helpful. the restricted games and stickiness of the bonus would not make this a preferred place to play in my books, but playtech has a good, fast and fair platform, so the actual gaming there is good. cashouts, i have yet to see, but at least we know they are serious about security
