Resolved 21casino have reduced RTPs - website still shows higher RTPs

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bamberfishcake

Senior Member
MM
Joined
Jan 8, 2019
Location
Essex
Shame, White Hat Gaming letting go of the one thing that stood them out against the competition.

Now they are just White Hat Gaming again.

Lets face it, WHG were not that popular a choice for a knowledgable player in the first place.

Personally, I cannot see a good reason to choose their casinos over others now. Nothing unique about them anymore.
 

PMKFRUITPRO

Meister Member
Joined
Aug 22, 2017
Location
England
Get use to it I’m afraid.

Poor form not to update the website to show it tho.

Goes on a lot now it seems and again we all know fuck all will be done about it. Even tho it’s blatant false advertising.

This is sort of thing UKGC needs to clamp down on rather than fucking about with auto play buttons.
 

psmith2020

Newbie member
Joined
Feb 21, 2013
Location
uk
the gambling commision dont care as its all about the money

plus uk digital machines change %s regular and game updates while your playing as they lock the unit out via the remote game controler and put machine in matience mode
 

TheAddict

Ueber Meister
Joined
Jan 9, 2013
Location
Kent
Seems png taken down atm from the 2 WHG sites I play.
Well, goodbye Rich. It was an emotional run. We had some good times.
 

Mouse75

Experienced Member
Joined
Nov 16, 2018
Location
Southport
Just signing up, I am not putting up with RTPs below 96%, as you just dont get enough play time for your money at anything less than that.
They have one anomaly for some reason - the "Charlie Chance goes to Hell" or whatever its called - that launched at RIZK at 94% but every game before and after is on the higher RTP.
God knows what happened with this one - or if they have corrected it - i've never checked.
 

jacksparks

Affiliate Manager for Accredited Casinos
Joined
Jun 17, 2020
Location
Malta
Hi All,

To address this, I would like to inform you that this was a change implemented in error by the games supplier. Please note we took all affected games offline whilst the matter was resolved. They will be put back to the highest RTP, tested and released back to live shortly.

Regards,

Jack.
 

colinsunderland

Experienced Member
webmeister
MM
Joined
Jan 28, 2016
Location
uk
Hi All,

To address this, I would like to inform you that this was a change implemented in error by the games supplier. Please note we took all affected games offline whilst the matter was resolved. They will be put back to the highest RTP, tested and released back to live shortly.

Regards,

Jack.
Excellent :)
 

Mouse75

Experienced Member
Joined
Nov 16, 2018
Location
Southport
Hi All,

To address this, I would like to inform you that this was a change implemented in error by the games supplier. Please note we took all affected games offline whilst the matter was resolved. They will be put back to the highest RTP, tested and released back to live shortly.

Regards,

Jack.
Excellent behaviour!!!!
Truly impressed especially in this day and age
 

bamberfishcake

Senior Member
MM
Joined
Jan 8, 2019
Location
Essex
Hi All,

To address this, I would like to inform you that this was a change implemented in error by the games supplier. Please note we took all affected games offline whilst the matter was resolved. They will be put back to the highest RTP, tested and released back to live shortly.

Regards,

Jack.

Thats fantastic!

Post of the year so far :)
 

ChopleyIOM

Hearthstone Addict
webby
Joined
Mar 25, 2012
Location
IOM
Hi All,

To address this, I would like to inform you that this was a change implemented in error by the games supplier. Please note we took all affected games offline whilst the matter was resolved. They will be put back to the highest RTP, tested and released back to live shortly.

Regards,

Jack.

Thanks for that Jack, slightly alarming that a game provider can make an 'error' that increases the house edge by 50% across a range of games and makes your own site's RTP numbers incorrect in the process!

Why is it always PnG that seem to be the provider involved with stuff like this?

I can see they're now back online at your site running at the top RTP again, so that's good to see.

I'll do an updated video tomorrow.
 

09237653

Ueber Meister
Joined
Oct 20, 2010
Location
UK
Hi All,

To address this, I would like to inform you that this was a change implemented in error by the games supplier. Please note we took all affected games offline whilst the matter was resolved. They will be put back to the highest RTP, tested and released back to live shortly.

Regards,

Jack.
Sorry I must have missed this post. Thank you for clarifying that it was just a mistake.

Thread can now be deleted or edited to reflect this (I cant edit it myself)
 

irish-ranger

Senior Member
MM
Joined
Sep 1, 2018
Location
United Kingdom
Hi All,

To address this, I would like to inform you that this was a change implemented in error by the games supplier. Please note we took all affected games offline whilst the matter was resolved. They will be put back to the highest RTP, tested and released back to live shortly.

Regards,

Jack.
Best news I've had since the x wife told me she was leaving
 

Kroffe

เ๓ ค Ŧคภςץ ๒єคг
MM
Joined
Mar 2, 2019
Location
sweden
Thanks for that Jack, slightly alarming that a game provider can make an 'error' that increases the house edge by 50% across a range of games and makes your own site's RTP numbers incorrect in the process!

Why is it always PnG that seem to be the provider involved with stuff like this?

I can see they're now back online at your site running at the top RTP again, so that's good to see.

I'll do an updated video tomorrow.
Im a bit interested how it could even happen.
Seems like something that would take more than just a wrong press of a button.

Maybe a test run to see how much more monies the lower versions would bring. ;)
 
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