Baptism by Fire - success 21Casino enters the flames!

[momoneymoproblems]

I like the casino. I didnt take the joining bonuses and made a deposit by paypal. Good selection of games. So far so good. My winnings are pending for 48 hours so will see when I get them in PayPal.

 

[Mouse75]

I joined 21casino yesterday with a modest deposit, faffed around for a good few hours and made a profitable withdrawal - timescale to be confirmed.

I find the layout great, and love the info which appears when you hover over a game, RTP, volatility etc.

One thing not abundantly obvious on the site is how and where to send verification docs - this is not even made clear when you ask for a withdrawal, i had to confirm by chat where to send documents. I feel this does deter slightly from the set up, and can potentially lead to new or inexperienced players facing delays in receiving withdrawals.

Seems like a site I would happily use in future.

 

[GameRoom]

I joined 21casino yesterday with a modest deposit, faffed around for a good few hours and made a profitable withdrawal - timescale to be confirmed.

I find the layout great, and love the info which appears when you hover over a game, RTP, volatility etc.

One thing not abundantly obvious on the site is how and where to send verification docs - this is not even made clear when you ask for a withdrawal, i had to confirm by chat where to send documents. I feel this does deter slightly from the set up, and can potentially lead to new or inexperienced players facing delays in receiving withdrawals.

Seems like a site I would happily use in future.

Congrat on you win....you need to send on this email accounts@21casino.com myself I was told to send on this email after 48hrs got verify

 

[Mouse75]

Congrat on you win....you need to send on this email accounts@21casino.com myself I was told to send on this email after 48hrs got verify
View attachment 129979

Thanks - chat told me SUPPORT - I will forward to accounts as well. Not massive - but a win is a win!

 

[GameRoom]

Thanks - chat told me SUPPORT - I will forward to accounts as well. Not massive - but a win is a win!

sure,I cool down for 4 day till I get pay,coz we cant lock cashout,but I all ready got pay after 24 hrs on paypal

 

[GameRoom]

@GameRoom
Congratulations
Yeah, all members on the forum agree with you when it comes to a long cash-out. We are working on it and I cannot wait to announce it here once the fast cash-out tech is in place...

Hello Maja
regards monday and tuesday bonus,If I deposit monday £500 I get 21% bonus,and I do same on Tuesday £500 deposit I get another 21%?
P.S. so my balance include bonus will be £1210 ?
Can you please add some Pragmatic games Please..I miss the dog house wild west gold and some others....Last think will be best to start wagering from start not wait till we hit bonus money,is not easy to do 35x on only bonus money special when max bet is only £5

 

[Casinomeister]

Hi all - it looks like 21Casino has been doing a pretty good job getting through the BBF process. Are they ready to be Accredited? I say "yea" - what say you?

Any naysayers, please make yourself known. Thanks!

 

[geordiecolin]

I would be happy to see this casino be accredited as they have an actic rep still who is willing to address any issues and I was very happy with the way they delt with my subscription,docs and withdrawal.
We should always encourage interaction and participation of casinos because the evidence is that most simply want the accolade then become almost invisable to us.
Please 21casino do not be like them

 

[bamberfishcake]

Yes from me. I had a similar experience to Colin.

High level RTP and a good range of games. Live chat were responsive and site smooth. Payout time has been raised and is being considered. Rep has been active and is not scared to discuss points raised.

Would prefer if some previous issues of community members could be looked into as a gesture of acceptance?

I appreciate your access is limited but as a rep i would like to think you can help get issues resolved that become a little tricky or are out of the norm.

Echo Col's concerns that once accredited please stick around

 

[Maja Branders Partners]

Yes from me. I had a similar experience to Colin.

High level RTP and a good range of games. Live chat were responsive and site smooth. Payout time has been raised and is being considered. Rep has been active and is not scared to discuss points raised.

Would prefer if some previous issues of community members could be looked into as a gesture of acceptance?

I appreciate your access is limited but as a rep i would like to think you can help get issues resolved that become a little tricky or are out of the norm.

Echo Col's concerns that once accredited please stick around

Thanks @bamberfishcake
I would gladly look into the previous issues, not as a gesture of 21 Casino being accepted but because you guys really went beyond in giving us your feedback and supporting me as a new member of the forum as a representative. I'm really grateful for this experience and for this emoji

 

[Casinomeister]

And they are good to go. Closing this thread and you can continue here
Newly Accredited - 21Casino cuts the mustard

Congrats!