Baptism by Fire - success 21Casino enters the flames!

Try these games at 21Casino
Status
Not open for further replies.

Maja Branders Partners

Dormant account
Joined
Mar 5, 2020
Location
Malta
Hi Guys :cheerleader:
I hope you are all safe and good.

As I was roasted today for being a bad rep in a separate thread, I feel the need to write you this.

I'm representing 21 Casino, Slot Planet, Casilando, Fruity Casa and PlayGrand Casino, other WHG brands I can't comment on as they are different then ours. I can answer your questions regarding our casinos, rules, games, etc.
I can't help you with your closed or locked account as I'm not a part of our customer support. If you have a technical issue or other problem you can reach out but I don't have any permissions to look into your accounts.

And guys, I take the Baptism and your community (that I consider myself to be a part of) very seriously. I'm trying to be reachable as much as possible, but if I don't reply to your comment or message for less then a day please don't think I'm ignoring you, I'm probably away from my computer. Today for example is a public holiday on Malta and I've spent the day in a nature (responsibly - social distancing), trying to charge my batteries for the days ahead we are all going to spend in isolation from people.

Cheers
Maja
 
21Casino is reviewed at Casinomeister - it's an accredited and vetted - highly recommended casino here.

bamberfishcake

Senior Member
MM
Joined
Jan 8, 2019
Location
Essex
@bamberfishcake I'm sorry I've missed this comment on Friday, I hope you had a great weekend :)
I've already mentioned that earlier we are working on having faster withdrawals, it is something that holds a high priority.

Hey ive been amiss recently but just wanted to update to say my withdrawal came through nice and quick (once the two days pending was up) :) .

I must admit i steered away from some of your sister sites but ill speak as i find and 21Casino was a decent experience for me.

I have to hold some allegiance to the community members who seem to have had bad experiences with bonus bans (a bit of a gripe of mine) and some unresolved complaints but hopefully that is in the past.

Keep up the RTP ....i mean....Good Work!
 

goatwack

Get dunked, big buns!
Joined
Aug 29, 2012
Location
Londonia
Hey ive been amiss recently but just wanted to update to say my withdrawal came through nice and quick (once the two days pending was up) :) .

I must admit i steered away from some of your sister sites but ill speak as i find and 21Casino was a decent experience for me.

I have to hold some allegiance to the community members who seem to have had bad experiences with bonus bans (a bit of a gripe of mine) and some unresolved complaints but hopefully that is in the past.

Keep up the RTP ....i mean....Good Work!
Only skimmed the last few exchanges but it's fair to say, Bamber....

(I think you've pulled)

pulled.jpg
 

jumboshrimp

Experienced Member
PABinit
MM
Joined
Aug 16, 2014
Location
Ontario
Welcome Maja, it is nice to see a fresh face with a lot of enthusiasm. I hope you remain active and maybe dream up a cool contest that puts all the rest to shame.

I have unself-excluded at Fruity Casa, so I can now browse other casinos without fear. It is a mistake to self- exclude, just get up and walk away people.
 

wulp2

Newbie member
Joined
Feb 17, 2018
Location
Netherlands
Hi Guys :cheerleader:
I hope you are all safe and good.

As I was roasted today for being a bad rep in a separate thread, I feel the need to write you this.

I'm representing 21 Casino, Slot Planet, Casilando, Fruity Casa and PlayGrand Casino, other WHG brands I can't comment on as they are different then ours. I can answer your questions regarding our casinos, rules, games, etc.
I can't help you with your closed or locked account as I'm not a part of our customer support. If you have a technical issue or other problem you can reach out but I don't have any permissions to look into your accounts.

And guys, I take the Baptism and your community (that I consider myself to be a part of) very seriously. I'm trying to be reachable as much as possible, but if I don't reply to your comment or message for less then a day please don't think I'm ignoring you, I'm probably away from my computer. Today for example is a public holiday on Malta and I've spent the day in a nature (responsibly - social distancing), trying to charge my batteries for the days ahead we are all going to spend in isolation from people.

Cheers
Maja
Hey Maja,

Which one do you recommend/prefer? I like 21 Casino, I want to try another one...

RaS
 

Maja Branders Partners

Dormant account
Joined
Mar 5, 2020
Location
Malta
Hi @wulp2 :)

They all have the same game providers, payment methods, withdrawal times, etc.
The difference is in interface and that is more of a personal preference, you can check them to see how they look and feel. Or you can chose by the welcome bonus offer, it's up to you.

Cheers :cheers:
 

Mobzway59

Registered User
Joined
Feb 4, 2020
Location
Jaipur
It usually enters the casino during any game session but when you say the mind goes directly to blackjack game .
 

AnaxDigital

Newbie member
Joined
Oct 28, 2018
Location
Ireland
I want to play with them but when i try to register it says: "your account is locked, please contact support".
I think because they are the same people as "Dreamvegas" who banned during my first deposit ever on any of their casinos.... I asked for an explanation and never got any.

I do not like the way they do business. I will talk to the Dreamvegas live chat now to see what they say if they can unblock me
 

AnaxDigital

Newbie member
Joined
Oct 28, 2018
Location
Ireland
After speaking with Dreamvegas support they are reviewing my account and will get back to me.
After speaking to 21Casino to see why i cannot register with them and this was the answer:
"I have review and noticed your details have been blocked from registering any further accounts within our casino network "

Very sad how this played out. I wish i could get unblocked from the network and just never use a bonus with them since i can never clear them anyway.
 

TheSchwad

Full Member
Joined
Oct 24, 2018
Location
Stockton-on-Tees
Sadly I got banned from all White Hat group Casinos a few years ago, for simply taking the Welcome Offer and getting through the Wagering (it seems many others have experienced the same) ironically at 21Casino. No reasons were given, even paid out the £1700 winnings (so clearly hadn't broken any terms) and then quoted a generic term, that my account was closed and was banned from all the White Hat group Casinos. Never had a problem with any other casino.

Always makes me laugh as they would've got it back over time, quite liked the site, and would've definitely made it one of my regular casinos, counterproductive on the White HatGaming part, and have read many similar stories. Obviously, if you take a bonus you are not meant to ever withdraw, even after completing wagering!
 

Maja Branders Partners

Dormant account
Joined
Mar 5, 2020
Location
Malta
Hi Guys,
Thank you very much for sharing this with the forum.
@AnaxDigital sadly, I can't offer you any support with this as we don't have access to other WHG licensee's.
@TheSchwad as you had the issue with 21 Casino, feel free to PM me and even though I can't do much, I can request from our CS to look into your ban and hopefully have a positive resolution.

I wish you both many winnings, good health and a fantastic weekend ahead :cheers:
 

Mobzway59

Registered User
Joined
Feb 4, 2020
Location
Jaipur
Yes casino is now heading towards a big success. we at Mobzway technologies also developing big variation with high quality.
 

Casinomeister

Forum Cheermeister
Staff member
Joined
Jun 30, 1998
Location
Bierland
Yes casino is now heading towards a big success. we at Mobzway technologies also developing big variation with high quality.
Please do not derail this thread with shilly posts. Thank you.
 

curremon

Senior Member
PABnononaccred
MM
Joined
Jan 26, 2013
Location
finland
Hey ive been amiss recently but just wanted to update to say my withdrawal came through nice and quick (once the two days pending was up) :) .

I must admit i steered away from some of your sister sites but ill speak as i find and 21Casino was a decent experience for me.

I have to hold some allegiance to the community members who seem to have had bad experiences with bonus bans (a bit of a gripe of mine) and some unresolved complaints but hopefully that is in the past.

Keep up the RTP ....i mean....Good Work!

That sentence is the biggest reason i dont play at these casinos... I think 2 days pending time is nothing else than tactic to make as many as possible to lose their winnings before they get them. Or if someone can give me even one good reason why pending time is so long, i might look this in other light.
 

Maja Branders Partners

Dormant account
Joined
Mar 5, 2020
Location
Malta
That sentence is the biggest reason i dont play at these casinos... I think 2 days pending time is nothing else than tactic to make as many as possible to lose their winnings before they get them. Or if someone can give me even one good reason why pending time is so long, i might look this in other light.
Hi @curremon
Thank you for participating in our Baptism, this was already a topic earlier in the thread.
Our No.1 priority at the moment is improving our processing time with automated withdrawals. I will update you guys here once it's done and you can give it a try then :)
Until then I wish you good luck and loads of winning in your favorite casinos :cheerleader:
 

snorky510238

Chief glockenspiel maker
Joined
Jan 12, 2018
Location
Uk
I played at 21 yesterday and everything was okay until I triggered a bonus on book of gods. On loading the bonus the game crashes. Reload (btg so recovering game) game crashed.

Go to live chat and explain the situation. I get told change your browser to Google Chrome and delete cache and cookies. Is this the standard answer live chat are taught during training? It’s the only answer I ever get and IT NEVER MAKES A BIT OF DIFFERENCE.

There was also a big language problem where I kept mentioning bonus round and kept getting told I had to play cash funds first. :what:Anyway I changed to Chrome and as I suspected made no difference so back to live chat. Different person so explain it all again and it has been passed on to the relevant department.

I appreciate things go wrong and malfunctions happen but when they do it’s the speed and professionalism, my issue is dealt with that counts. This was 40 minutes that felt like it should have taken 10 to have arrived at the same outcome.

I play slots everyday and I doubt I have ever been on live chat more than 20 times ever. That’s the way I like it so having this occur a couple of days into a new experience is unfortunate but these things happen. All I need now is for them to say it paid x10. What’s the betting?:rolleyes:
 

GameRoom

Banned troll
Joined
Nov 23, 2019
Location
Trollville
Hi Guys :cheerleader:
I hope you are all safe and good.

As I was roasted today for being a bad rep in a separate thread, I feel the need to write you this.

I'm representing 21 Casino, Slot Planet, Casilando, Fruity Casa and PlayGrand Casino, other WHG brands I can't comment on as they are different then ours. I can answer your questions regarding our casinos, rules, games, etc.
I can't help you with your closed or locked account as I'm not a part of our customer support. If you have a technical issue or other problem you can reach out but I don't have any permissions to look into your accounts.

And guys, I take the Baptism and your community (that I consider myself to be a part of) very seriously. I'm trying to be reachable as much as possible, but if I don't reply to your comment or message for less then a day please don't think I'm ignoring you, I'm probably away from my computer. Today for example is a public holiday on Malta and I've spent the day in a nature (responsibly - social distancing), trying to charge my batteries for the days ahead we are all going to spend in isolation from people.

Cheers
Maja
do you accept paypal?and who long it takes for cashout on paypal..p.s. most of casinos cashout on paypal is 5min (Videoslot and Rizk) to 2hrs.what's on 21Casino?
 
Status
Not open for further replies.
Top