- Joined
- Jul 10, 2016
- Location
- North east England
Evening guys. As some may know I was at the zoo today, was a awesome day!
Anyways I was going to deposit then spotted some free spins on my 21 casino account, 10 free on king of slots, anyhow I played a bit and beat wagering sitting with max winnings from bonus of £100.
Great I thought withdrawl!...
Last time I deposited there was with my old bank card, had to cancel it due to fraud on my account, this was last week. ( still have old card)
Tried explaining this to 21...was told to make my £100 withdrawl I had to deposit £10 with my new card, wtf!... its my same bank account i can show them my old card and any kyc they want, yet they refuse to listen.
I know it's only £10 and I won a free £100, but where is the sense in this?..
again just another casino being pointlessly stubborn over a small amount and a issue that can be solved easily.
I've left my £100 balance in there to see what you guys thoughts are on it.
Btw I saw a real rhino at the zoo today and thought of dunover....how sad am i haha !
Anyways I was going to deposit then spotted some free spins on my 21 casino account, 10 free on king of slots, anyhow I played a bit and beat wagering sitting with max winnings from bonus of £100.
Great I thought withdrawl!...
Last time I deposited there was with my old bank card, had to cancel it due to fraud on my account, this was last week. ( still have old card)
Tried explaining this to 21...was told to make my £100 withdrawl I had to deposit £10 with my new card, wtf!... its my same bank account i can show them my old card and any kyc they want, yet they refuse to listen.
I know it's only £10 and I won a free £100, but where is the sense in this?..
again just another casino being pointlessly stubborn over a small amount and a issue that can be solved easily.
I've left my £100 balance in there to see what you guys thoughts are on it.
Btw I saw a real rhino at the zoo today and thought of dunover....how sad am i haha !