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1st time making a withdrawal: Help please.

Discussion in 'Casino Complaints - Non-Bonus Issues' started by kmay, Jul 17, 2014.

    Jul 17, 2014
  1. kmay

    kmay Dormant account

    Occupation:
    Woodworker
    Location:
    Wisconsin
    I recently won a good amount on Jackpot Grand. I played through the required amount. When I asked a representative I and was told I was able to withdrawal it all after I sent in all the appropriate paperwork. Since I've been a customer there I have never turned in a no deposit coupon. I have only used free chips they have given me.
    I turned in all the paperwork a couple weeks ago now and I still have not received a response. Their number to the casino does not work. I talked with a chat rep on Friday and was told to re-email the papers, so I did. He said 3-5 days.
    Has anyone dealt with Jackpot Grand in the past or have any advice for me? This is my first time making a withdrawal so I don't know what to expect.
    Any help would be great. Thanks.
     
  2. Jul 17, 2014
  3. PaaskeDenmark

    PaaskeDenmark Always think positive CAG PABnoaccred webmeister

    Occupation:
    Clerk with shipping discounts worldwide
    Location:
    UnKnown
  4. Jul 17, 2014
  5. The Viking

    The Viking Ueber Meister MM

    Occupation:
    chef
    Location:
    Faroe Islands
  6. Jul 17, 2014
  7. kmay

    kmay Dormant account

    Occupation:
    Woodworker
    Location:
    Wisconsin
    I have never used a no deposit bonus there! Been a customer there for a while now too. Small deposits on a monthly basis.
    And when I look on the internet for reviews of the casino the only bad ones I see are from 2013. The newer complaints that I do see are later resolved. But their number being out and not getting an email yet....
     
  8. Jul 17, 2014
  9. Sovietsky

    Sovietsky Senior Member

    Occupation:
    Live
    Location:
    Swe
    Well in that case if you belive they are good to go then go ahead but please do not whine when they don't pay out, you have been warned.
     

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