1st time making a withdrawal: Help please.

kmay

Dormant account
I recently won a good amount on Jackpot Grand. I played through the required amount. When I asked a representative I and was told I was able to withdrawal it all after I sent in all the appropriate paperwork. Since I've been a customer there I have never turned in a no deposit coupon. I have only used free chips they have given me.
I turned in all the paperwork a couple weeks ago now and I still have not received a response. Their number to the casino does not work. I talked with a chat rep on Friday and was told to re-email the papers, so I did. He said 3-5 days.
Has anyone dealt with Jackpot Grand in the past or have any advice for me? This is my first time making a withdrawal so I don't know what to expect.
Any help would be great. Thanks.
 

PaaskeDenmark

Always think positive
webmeister
PABnoaccred
CAG

kmay

Dormant account
I have never used a no deposit bonus there! Been a customer there for a while now too. Small deposits on a monthly basis.
And when I look on the internet for reviews of the casino the only bad ones I see are from 2013. The newer complaints that I do see are later resolved. But their number being out and not getting an email yet....
 

Sovietsky

Experienced Member
And when I look on the internet for reviews of the casino the only bad ones I see are from 2013. The newer complaints that I do see are later resolved. But their number being out and not getting an email yet....
Well in that case if you belive they are good to go then go ahead but please do not whine when they don't pay out, you have been warned.
 
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