1dasha1 VS Zodiac Casino

1dasha1

Dormant account
Joined
Apr 1, 2014
Location
Russia
Hello! I want to ask You for help. 2 weeks ago I won 600 usd at zodiac casino and made withdraw. They ask me my documents and I send them my passport, utility bill, copy of my credit card and my international passport. They received it and asked notarial passport. I swent to notarity and get nbotarity copy off passport and international passport (It costs 20 usd for me). Now they ask me notarial copy of credit card (????) My lawyer cannot give me such document. I think zodiacare kidding me and does not want to pay. Whet can I do in this situation?

Hi Ekaterina, *snip*

Thanks for your email and for sending the documents.

We still haven't received the notorised copyt of the front and the back of the card used on the casino.

Can you please sent it to [email protected]

Kind Regards,

Annabelle

Risk Management
 
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jjezebel37

Meister Member
mm1
Joined
Nov 20, 2011
Location
Belfast (Northern Ireland)
Hello! I want to ask You for help. 2 weeks ago I won 600 usd at zodiac casino and made withdraw. They ask me my documents and I send them my passport, utility bill, copy of my credit card and my international passport. They received it and asked notarial passport. I swent to notarity and get nbotarity copy off passport and international passport (It costs 20 usd for me). Now they ask me notarial copy of credit card (????) My lawyer cannot give me such document. I think zodiacare kidding me and does not want to pay. Whet can I do in this situation?

Hi Ekaterina, *snip*

Thanks for your email and for sending the documents.

We still haven't received the notorised copyt of the front and the back of the card used on the casino.

Can you please sent it to [email protected]

Kind Regards,

Annabelle

Risk Management

Just one reason why I'd never deposit at Casino Rewards group.

I have never heard of notarised copy of card details tbh.
 
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miso

Meister Member
MM
Joined
Mar 27, 2012
Location
Ireland
First of all, I suggest you don`t post your account number in public forum.
Just go back and edit the post :thumbsup:

So you got your ID notarized, your identity has been verified.

I know this might sound banal, but I have to ask...
Did you send a copy of a credit card, that has been used for the deposit,
which resulted in your withdrawal? Front and back?
Do the details on the card match your details?

If yes, contact the rep asap. See what he/she has to say.

Last resort, PAB

Read this first
https://www.casinomeister.com/forums/help/pab-rules/
 

kidgamer

Dormant account
Joined
Aug 19, 2001
Location
Los Angeles
Other posters have given you good advice. I'm sure the casino rep can assist you and get this resolved.

Not sure if the title of your post is fair Ekaterina. You'll get paid if you provide the notarized copy of the credit card (front & back) you used to deposit. It will cost you another $20 at the notary to get it done. Not sure why you need to use a lawyer. Go to a Kinko's/FedEx and have a color copy made of your credit card (front & back). Then take the copy to a notary for a signature. Yes, it's a hassle but once your docs are approved you won't need to go through this again to get paid.

Good luck :)
 

K2C

Webmeister
webmeister
Joined
Mar 17, 2014
Location
USA
Requesting a notarized copy of a credit card is indeed unheard of.

But having two different first names (Dasha and Ekaterina) as a CM user name and casino registered player's name does not look good either.
 

mimi26

Meister Member
Joined
May 17, 2012
Location
uk
Requesting a notarized copy of a credit card is indeed unheard of.

But having two different first names (Dasha and Ekaterina) as a CM user name and casino registered player's name does not look good either.

eh :confused:
 

Jasminebed

Game old gal
Joined
Mar 13, 2008
Location
Ontario
Requesting a notarized copy of a credit card is indeed unheard of.

But having two different first names (Dasha and Ekaterina) as a CM user name and casino registered player's name does not look good either.

Seriously, it's not like my mother named me Jasmine either.
 

K2C

Webmeister
webmeister
Joined
Mar 17, 2014
Location
USA
Seriously, it's not like my mother named me Jasmine either.

Right. And your forum user name is not Jasmine.

I did not go that far and said that Dasha opened a casino acct in the name of Ekaterina. I just said it does not look good.
 

K2C

Webmeister
webmeister
Joined
Mar 17, 2014
Location
USA
LOL, so his name must be K2C then, quite unusual wouldn't you say

I do not know a single person whose first name is K2C.

Dasha and Ekaterina are two popular first names. How often did you see someone named Christopher register as William1978 on a public forum? I would say - very rarely.
 

lockinlove

Staring into the sun
PABaccred
PABnonaccred
Joined
Jan 17, 2014
Location
Canada
I do not know a single person whose first name is K2C.

Dasha and Ekaterina are two popular first names. How often did you see someone named Christopher register as William1978 on a public forum? I would say - very rarely.

April fools has come and gone. So stop trying to mess with people because we all know you cannot be serious with this stuff
 

K2C

Webmeister
webmeister
Joined
Mar 17, 2014
Location
USA
April fools has come and gone. So stop trying to mess with people because we all know you cannot be serious with this stuff

Ok, let's stop the name discussion, this is pointless anyway.

What's your take on the story in general? Why do you think a casino would ask to notarize a credit card after having received a notarized passport scan?
 

Nifty29

Dormant account
Joined
Jun 20, 2001
Location
Turn right, then right. then right again
Ok, let's stop the name discussion, this is pointless anyway.

What's your take on the story in general? Why do you think a casino would ask to notarize a credit card after having received a notarized passport scan?

I would think the obvious issue would be some kind of discrepancy or doubt over the credit card authenticity and/or ownership.

It's a very unusual request, and as such I would think it is a unique situation of sorts.
 

K2C

Webmeister
webmeister
Joined
Mar 17, 2014
Location
USA
I would think the obvious issue would be some kind of discrepancy or doubt over the credit card authenticity and/or ownership.

It's a very unusual request, and as such I would think it is a unique situation of sorts.


That's what I think too. And that's why I am being picky to other details in my sight.

Let's see what casino rep will say.
 

Jasminebed

Game old gal
Joined
Mar 13, 2008
Location
Ontario
People choose forum names for all kinds of reasons... after movie stars, pets, grandkids, or just what they wish their names were. I think K2C is reading too much into a non-issue.
 

chuchu59

gambling addict
PABnonaccred
CAG
PABinit
Joined
Sep 26, 2004
Location
SOMEWHERE IN ASIA
I do not wish to sound racist but as the OP is probably from Russia and in this forum alone there have been some fraudsters who have given the country a bad name. Casinos may well have experienced their fair share of fraudsters from this country and therefore impose stricter requirements.
 

Nifty29

Dormant account
Joined
Jun 20, 2001
Location
Turn right, then right. then right again
I do not wish to sound racist but as the OP is probably from Russia and in this forum alone there have been some fraudsters who have given the country a bad name. Casinos may well have experienced their fair share of fraudsters from this country and therefore impose stricter requirements.

IMO.

If it's accurate/true, then it's not racist.

E.G. If road stats show drivers from a certain country are involved in more accidents than others, then it's not racist to say that people from that country tend to be worse/awful drivers. Or, if 99% of telemarketing calls come from a certain country, then it's not racist to say you hate people from that country calling you all the time, and that they don't care about your personal privacy etc.

It's a bit like truth being a defence to libel/slander.
 

K2C

Webmeister
webmeister
Joined
Mar 17, 2014
Location
USA
Hate to beat the dead horse but I think that proportion of non-fraudsters among Russian players is far higher than proportion of people using their grandkids' first name as a forum name among people whose forum name is a popular first name :)

On a more serious note - location is indeed a warning sign, but I doubt a casino would ask for multiple notarizations just based on geography, rather they would just ban the new registration from that country period. So there must be something else.
 

sigothx1

Dormant Account
Joined
Sep 30, 2013
Location
England
Im going to throw my hat in the ring and say that i have a friend who at birth, was called Lewis jones, Before he turned 10 he has always, even by his mother/farther/girlfriend, been known as jack jones, he doesnt really know why, noone really knows why, so apart from his passport, You wouldn't know jacks real name is lewis, he doesn't tell anyone he hasn't known for about a decade and as his friends were not even allowed to mention it to people we dont know, he signs up to everything he can as jack jones, and without asking/prompting him if i told him to make an account here, he would sign up as jack jones.

So, usernames/real names can be different for a million different reasons, i dont see how that would make any difference or make it "look bad" on the op.
 

K2C

Webmeister
webmeister
Joined
Mar 17, 2014
Location
USA
Im going to throw my hat in the ring and say that i have a friend who at birth, was called Lewis jones, Before he turned 10 he has always, even by his mother/farther/girlfriend, been known as jack jones, he doesnt really know why, noone really knows why, so apart from his passport, You wouldn't know jacks real name is lewis, he doesn't tell anyone he hasn't known for about a decade and as his friends were not even allowed to mention it to people we dont know, he signs up to everything he can as jack jones, and without asking/prompting him if i told him to make an account here, he would sign up as jack jones.

So, usernames/real names can be different for a million different reasons, i dont see how that would make any difference or make it "look bad" on the op.

Ok, here is my last try :)

I know someone who has a laptop provided by his employer, always connected to the VPN server at his workplace. So playing in a casino from VPN is not a bad sign.
I know someone who can concentrate very well, and click the mouse button quickly. So playing 1000 blackjack rounds with no interruptions is not a bad sign.
I know someone who lives in dorm and goes online via WI-FI from his neighbor's, who is also an online gambler. So two players in the same casino with the same IP is not a bad sign.
I know a lady who does not speak much English and always asks her son to call various CS and settle her issues. So calling with a male voice to discuss a female-owned account is not a bad sign.
Finally, I know someone who works at a bank in Nigeria, and makes legitimate wire transfers every day. So a letter asking to wire money to Lagos is not a bad sign.

You get the idea? If not, I give up on this.
 

osulle

Paleo Meister (means really, really old)
CAG
mm1
mm4
Joined
Jun 19, 2009
Location
In my head
Okay obviously the casino has a problem with this op for some reason. Casinos (that are not playtech:eek:) rarely ask for notarized ids of players unless they suspect something hinky. Going the one step further and asking for notarized copies of the credit card indicate to me anyway that the casino suspects some kind of fraud. There may be an innocent explanation for this... I wonder did the casino ask for notarized copies of credit card at the same time they did the id and if so why did the op not comply at this time (after all she notarized the passport). If the casino waited until it got notarized copies of the Id then I would consider that bad form.
I think there is more to this situation than the op is telling us.
 

mimi26

Meister Member
Joined
May 17, 2012
Location
uk
Ok, here is my last try :)

I know someone who has a laptop provided by his employer, always connected to the VPN server at his workplace. So playing in a casino from VPN is not a bad sign.
I know someone who can concentrate very well, and click the mouse button quickly. So playing 1000 blackjack rounds with no interruptions is not a bad sign.
I know someone who lives in dorm and goes online via WI-FI from his neighbor's, who is also an online gambler. So two players in the same casino with the same IP is not a bad sign.
I know a lady who does not speak much English and always asks her son to call various CS and settle her issues. So calling with a male voice to discuss a female-owned account is not a bad sign.
Finally, I know someone who works at a bank in Nigeria, and makes legitimate wire transfers every day. So a letter asking to wire money to Lagos is not a bad sign.

You get the idea? If not, I give up on this.




good
 

K2C

Webmeister
webmeister
Joined
Mar 17, 2014
Location
USA
I wonder did the casino ask for notarized copies of credit card at the same time they did the id and if so why did the op not comply at this time (after all she notarized the passport).

That is a great point. From the original post it sounded very clearly that there were two requests, but it may be due to a language problem on her part, or OP simply misreading the original request, or anything else.
 
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