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Resolved $16,000 Jackpot at Raging Bull Casino - Documents Never Getting Reviewed

Discussion in 'Casino Complaints - Non-Bonus Issues' started by Baitorbebaited, Mar 3, 2017.

Thread Status:
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    Mar 3, 2017
  1. Baitorbebaited

    Baitorbebaited Full Member PABnonaccred

    Occupation:
    Lead Teller
    Location:
    United States
    So I hit a $16,487.74 Jackpot on Raging Bull Casino on 02/02/2017. Submitted my documents for approval on 02/09/2017 and have been waiting ever since. Contacted Live Chat support multiple times, each time with different reasons why my documents were not being reviewed. It has come to the point where i Fell like I am not going to be getting paid by them. Review of documents does not take this long, whereas withdrawals I can understand. Cannot contact via phone at any time of day, always goes to answering machine/voicemail.

    I have sent JasonFTA a private message 4 business days ago, but no response. Is there anything that can be done? I would like to get the withdrawal process started and no way to do that as of now. Thanks in advance for any help!

    Attached is the image to the win.

    $16,000 Jackpot at Raging Bull Casino - Documents Never Getting Reviewed: Goldbeard_16kJackpot_RagingBull.jpg,Mar 3, 2017
     
  2. Mar 3, 2017
  3. McMaNGOS

    McMaNGOS #1 Great Blue Shill PABnononaccred PABaccred

    Occupation:
    Automation Engineer
    Location:
    Sweden
    I've had one withdrawal from this casino previously, a meager $100 win, and even that took about 2 weeks to fully process. I didn't have to verify my account, but I'd imagine it's a completely different story when it's a $16k win (congrats, by the way!).

    What I'd do is wait a few more days for a response from the rep. If you still don't get a response, then that'd be a good opportunity to use this site's PAB service. I personally think Raging Bull is one of the more trustworthy RTG-based casinos out there, so here's to hoping you get paid ASAP. :thumbsup:
     
  4. Mar 3, 2017
  5. chiya

    chiya Experienced Member PABnononaccred

    Location:
    Earth
    I have to ask why'd you even play at Raging Bull despite the numerous threads about them as of late? Not to mention 20x deposit max cashout in most bonus offers that you too, probably used. JasonFTA has openly said on this forum that random jackpots are exempt from this clause though, but whether that's true or not I guess we'll find out now .. If they even pay in the first place.

    I also remember reading something about maxd saying that they've had a PAB against RB for a while now but they don't get any responses from the casino and if that's true then PAB in your case would, for obvious reasons, accomplish nothing.

    Raging Bull USED to be good. Definitely is not anymore. It seems near-impossible to get paid if you don't get in touch with Jason, and that's when it's about a $100 win. This is $16k .. wouldn't be surprised in the least if they don't pay. Do you really know any trustworthy casinos that send out incredible bonus offers and freechips like Raging Bull does? They have a $65 free chip available almost every week for all players, as well as other codes for freespins and whatnot. Then they have a lot of "no wager no max cashout" promotions, as well as some stupid 500% bonuses and such. Nowadays online casinos don't do that anymore .. the legit ones anyway. You'll be lucky to find a 200% match bonus from a trustworthy casino.

    Also see above for the PAB - I doubt it'd help.
     
  6. Mar 3, 2017
  7. Baitorbebaited

    Baitorbebaited Full Member PABnonaccred

    Occupation:
    Lead Teller
    Location:
    United States
    Thanks! I too think they are, just unsure why it has taken so long to do this.
     
  8. Mar 3, 2017
  9. Baitorbebaited

    Baitorbebaited Full Member PABnonaccred

    Occupation:
    Lead Teller
    Location:
    United States
    Yeah I used a NO Rules 200% bonus code. Live chat told me to not even spin after i hit it(i opened chat right after to ask questions). He said that many people have made the mistake of playing slots and such that are not allowed. I do feel like they would want me to keep playing in hopes i just do something wrong. He said everything looked fine and I would definitely get paid. And yes, most i ever see from a casino that pays is 300% and that is through Mainstreet Vegas Casino Group whom DO pay 100%.
     
  10. Mar 3, 2017
  11. McMaNGOS

    McMaNGOS #1 Great Blue Shill PABnononaccred PABaccred

    Occupation:
    Automation Engineer
    Location:
    Sweden
    When I say trustworthy, I meant that they will pay players what they are owed in the end, assuming the player has played by their (albeit crappy) terms, even if it may take a while. Extravagant bonus offers is standard fare for RTG casinos from what I've experienced – I get comparable offers from CWG casinos, iNetBet, etc.

    I hadn't heard of the PAB case you referred to, however. And after looking it up now, I can see why you have your doubts. But I don't think they'd risk the negative PR/possible blacklisting that would come from denying a player winnings of this caliber.

    Let's hope things work out, eh?
     
  12. Mar 3, 2017
  13. lockinlove

    lockinlove Staring into the sun PABaccred

    Occupation:
    I work :D
    Location:
    Canada
    This has to be gut wrenching to hit a score like that and get screwed around.

    I remember awhile ago people touted raging bull. I almost signed up there but for whatever reason I didnt.

    Ive read an awful lot of complaints in regards to delays from these guys lately.

    I would give it a little bit to hear back from the rep, if you dont your other option is to PAB which I highly suggest.

    The rep hasnt logged in for quite sometime..over 3 weeks. And doing a quick search it looks like there are numerous complaints on other forums. Doesnt look to good.

    I wish you luck in getting your money and in the future come here and do a search of a casino you are going to play at. You can usually find enough feedback to make a sound decision. i searched raging bull a minute ago and all I can see is threads about payment delays.

    I guess what it comes down to is whether raging bull wants to be thrown into the rogue pit or not which is what will happen assuming the PAB goes your way and they dont bother responding like the other PAB

    Good luck

    edit: I checked the date here and the date on another large forum and he hasnt been active on either since feb 9
     
  14. Mar 3, 2017
  15. Baitorbebaited

    Baitorbebaited Full Member PABnonaccred

    Occupation:
    Lead Teller
    Location:
    United States
    Afff thanks, definitely does not look great yet I have my hopes! I will do the PAB on Monday to give it just a bit more time, but definitely feel like I will have to. And I also heard that Raging Bull has been bought by same owners as Cool Cat and Planet 7, which idk if that rly helps the situation here :/
     
  16. Mar 3, 2017
  17. chiya

    chiya Experienced Member PABnononaccred

    Location:
    Earth
    Wat really? If RB is owned by the same guys who run Cool Cat Casino then there is literally zero percent chance you will ever see a dime... At least to my understanding Cool Cat does not pay out - ever, to anyone. It's as rogue as it gets.
     
  18. Mar 3, 2017
  19. lockinlove

    lockinlove Staring into the sun PABaccred

    Occupation:
    I work :D
    Location:
    Canada
    If thats true contact http://www.casinomeister.com/forums/members/tawnivirtualace.html

    She is on here pretty much daily and has been working to get their casino a better reputation. They were in the rogue pit but because of their efforts they were put in the reservation section. She has helped alot of players get paid

    Edit: I went to live chat and sneakily asked of they were part of the virtual ace group and they told me they are associated with them so yes it looks like they were bought. So def message Tawny
     
  20. Mar 3, 2017
  21. Baitorbebaited

    Baitorbebaited Full Member PABnonaccred

    Occupation:
    Lead Teller
    Location:
    United States
    That was something one of my viewers on Twitch told me. I cannot confirm it, but yeah as far as I know Cool Cat never pays either. I hope this to not be true, and could be why they keep giving me excuses :(

    Edit: Seems to be confirmed true, thanks distrance
     
  22. Mar 3, 2017
  23. Baitorbebaited

    Baitorbebaited Full Member PABnonaccred

    Occupation:
    Lead Teller
    Location:
    United States
    I will definitely do that thanks!
     
  24. Mar 3, 2017
  25. lockinlove

    lockinlove Staring into the sun PABaccred

    Occupation:
    I work :D
    Location:
    Canada
    This isnt quite true. They were rogue but Tawny came on here and worked very hard to dig themselves out of the pit. She once again will be tested and hopefully she will come through. If not then all the work she and countless hours she spent on here will go to waste.

    Be aware though they are incredibly slow on payments. I think I read one of her posts that it can be like 4 weeks before they even process it.
     
  26. Mar 3, 2017
  27. Baitorbebaited

    Baitorbebaited Full Member PABnonaccred

    Occupation:
    Lead Teller
    Location:
    United States
    Yeah I am used to that with Mainstreet, no problem waiting on withdrawals like that.
     
  28. Mar 3, 2017
  29. lockinlove

    lockinlove Staring into the sun PABaccred

    Occupation:
    I work :D
    Location:
    Canada
    I sent her a message and linked her to this thread too.

    Hopefully things get sorted for you. Make sure to continue to update the thread :thumbsup:
     
    1 person likes this.
  30. Mar 3, 2017
  31. Baitorbebaited

    Baitorbebaited Full Member PABnonaccred

    Occupation:
    Lead Teller
    Location:
    United States
    Thank you, will do!
     
  32. Mar 3, 2017
  33. Harry_BKK

    Harry_BKK Meister Member CAG mm1

    Occupation:
    job is OK
    Location:
    Balcony
    Cool Cat - geez, my neck hair stood up right away :eek:

    Tawny is your only hope I would say. We had a case of some $70K IIRC in Oct/Nov 2016 and the player got all paid in the end thanks to her. Hence, I would hope and think that she will manage to have your $16K paid too.

    Keeping my fingers crossed!
     
    GC_Konstantin likes this.
  34. Mar 3, 2017
  35. Baitorbebaited

    Baitorbebaited Full Member PABnonaccred

    Occupation:
    Lead Teller
    Location:
    United States
    That makes me very hopeful then!
     
  36. Mar 3, 2017
  37. Harry_BKK

    Harry_BKK Meister Member CAG mm1

    Occupation:
    job is OK
    Location:
    Balcony
  38. Mar 3, 2017
  39. Baitorbebaited

    Baitorbebaited Full Member PABnonaccred

    Occupation:
    Lead Teller
    Location:
    United States
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