Withdrawn: 12Bet is confiscating player winnings, non-responsive to player complaints

maxd

Complaints (PAB) Manager
Staff member
Joined
Jan 20, 2004
Location
Saltirelandia
A few months ago a player came to us after their balance of MYR 33,000 (approx US$10,000) had been confiscated without notice. When the player had asked the casino why the winnings were confiscated the casino had apparently said "prove that you won". When the player (eventually) showed them a screenshot of the win the casino said it was a fake and would no longer discuss the issue. Finally the player reported the issue to us but the casino never responded, nor even acknowledged having received our emails.

WARNING: 12Bet is confiscating player winnings without explanation and demanding that players "prove it" when players complain. They are ignoring 3rd party attempts to assist the wronged player. Players are advised to avoid this casino.
 

Casinomeister

Forum Cheermeister
Staff member
Joined
Jun 30, 1998
Location
Bierland
The casino has supplied us with evidence that refutes the player's claims. If the player has any issue with this, he will need to bring it to the
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Warning rescinded.
 
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