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123VEGASWIN is totally ignoring me

Discussion in 'Casino Complaints - Non-Bonus Issues' started by rakepl, Feb 26, 2015.

    Feb 26, 2015
  1. rakepl

    rakepl Dormant account PABinit

    Occupation:
    gambling
    Location:
    Poland
    Hello
    I have deposited and played at 123vegaswin, won some and made cashout but it's 10 days pending now and they are totally ignoring my e-mails - like there is no support at all, anyone any experiences with them? :confused:
     
  2. Feb 26, 2015
  3. randomiam

    randomiam Meister Member

    Occupation:
    n/a
    Location:
    australia
    found there number on there. site ..................contact our Live Support by telephone on +44 845 834 1021 during UK working hours
     
  4. Feb 26, 2015
  5. rakepl

    rakepl Dormant account PABinit

    Occupation:
    gambling
    Location:
    Poland
    ok thanks, finally after posting here got e-mail from the Jonathan Francis "temporary account" and we will see, I will inform You about my payout status here soon.
     
  6. Feb 27, 2015
  7. rakepl

    rakepl Dormant account PABinit

    Occupation:
    gambling
    Location:
    Poland
    24 hours no reply from the "temporary email" :rolleyes: to be honest I don;t believe that the yhaven't got my e-mail before (for 10 days many emails to support@totalesoft and support@123vegaswin) and now this "temporary" just because I have posted here... strange thing.
     
  8. Feb 28, 2015
  9. rakepl

    rakepl Dormant account PABinit

    Occupation:
    gambling
    Location:
    Poland
    Have reply that my withdrawall will be processed, will update
     
  10. Mar 2, 2015
  11. rakepl

    rakepl Dormant account PABinit

    Occupation:
    gambling
    Location:
    Poland
    next 48hours... still nothing
     
  12. Mar 3, 2015
  13. elvinpett

    elvinpett Dormant account

    Occupation:
    company owner
    Location:
    Glemmingebro
    Hello
    I have same problem as You - can't get in contact with them and I have pending withdrawall from
    T150217143435 2015-02-17 14:34:35 UTC Withdrawal -504.00 EUR
    Anyone from 123Vegas here? rakepl can You tell me their "temporary account" email ? and please update here Your withdrawall status. Thanks
     
  14. Mar 3, 2015
  15. rakepl

    rakepl Dormant account PABinit

    Occupation:
    gambling
    Location:
    Poland
    okay ssending You PM with the e-mail but nothing new on my side - still waiting :mad:
     
  16. Mar 4, 2015
  17. simon1316

    simon1316 Experienced Member PABnonaccred

    Occupation:
    postal
    Location:
    Quebec , Canada
    On my side, I'm waiting since January 29th. Not from 123vegas but from another Totalesoft site.. (all the same company after all)
     
  18. Mar 4, 2015
  19. rakepl

    rakepl Dormant account PABinit

    Occupation:
    gambling
    Location:
    Poland
    Do You have any e-mails from them like "OK You will get your money soon" or totally no reply? I had totally no reply for 2 weeks then 1 e-mail that my withdrawall will be processed and now again total silent
     
  20. Mar 5, 2015
  21. rakepl

    rakepl Dormant account PABinit

    Occupation:
    gambling
    Location:
    Poland
    ok simon cant write more here, he had many promises to get payout but is still waiting so its way over month, looks like confirmed SCAM :axeman2:
    Casinomeister should mark this site as scam soon, stay away!!
     
  22. Mar 5, 2015
  23. miso

    miso Meister Member MM

    Occupation:
    accountant
    Location:
    Ireland
    They've already marked themselves as scam with that name. Consider this a lesson learned and don't deposit at a site named 123vegaswin or something similar. And definitely stay away from Betsoft only casinos. Those games are being offered by many multi-software casinos accredited on this site.
     
  24. Mar 6, 2015
  25. rakepl

    rakepl Dormant account PABinit

    Occupation:
    gambling
    Location:
    Poland
    TOTAL SILENT :axeman2: SCAMMERS !!!
     
  26. Mar 12, 2015
  27. rakepl

    rakepl Dormant account PABinit

    Occupation:
    gambling
    Location:
    Poland
    just to let You know, still 0 contact from them, stay away!
     
  28. Mar 15, 2015
  29. simon1316

    simon1316 Experienced Member PABnonaccred

    Occupation:
    postal
    Location:
    Quebec , Canada
    Last login of Totalesoft rep on march 11!!!
     
    Last edited: Mar 15, 2015
  30. Mar 15, 2015
  31. chayton

    chayton aka LooHoo CAG PABnonaccred webmeister

    Occupation:
    Freelance Designer
    Location:
    Edmonton Canada
    You've done a PAB right? Maybe time to send a PM to Max and see if there's any progress on it, and also point him toward this thread to see if he'd recommend these other players PAB also. If he hasn't gotten any responses from them maybe it's time for a warning, your case has been ongoing for like 3 or 4 months, right?
     
  32. Mar 15, 2015
  33. simon1316

    simon1316 Experienced Member PABnonaccred

    Occupation:
    postal
    Location:
    Quebec , Canada
    Yes! However didn't get any news from Max yet, still don't know if he processing the PAB. Case ongoing from January 29th, make no sense!
     
  34. Mar 15, 2015
  35. chayton

    chayton aka LooHoo CAG PABnonaccred webmeister

    Occupation:
    Freelance Designer
    Location:
    Edmonton Canada
    I sent a PM to Max pointing him to this thread. I know it seems like a long time to you, and I don't blame you for being impatient, but in PAB terms maybe 6 weeks or so isn't that long. He's got a lot on the go at one time, so it's possible that he's waiting for a response from someone. If I were you, I wouldn't hold my breath in the hopes of seeing your money though. With all the complaints about these casinos popping up I don't doubt there will be a Casinomeister warning showing up soon. But what do I know? :) Wait til you hear from Max.
     
    1 person likes this.
  36. Mar 15, 2015
  37. simon1316

    simon1316 Experienced Member PABnonaccred

    Occupation:
    postal
    Location:
    Quebec , Canada
    Thanks Chayton, i appreciate that you take time to post here! ;)
     
    1 person likes this.
  38. Mar 16, 2015
  39. bigjohn

    bigjohn Meister Member MM PABnoaccred

    Occupation:
    Swimming Pool Serviceman
    Location:
    Northeast Coastal USA
    People who are waiting for a payout from Totally-soft don't get your hopes up.

    There was another thread here not long ago that went on for months and as far as I know, despite interaction with the rep. and filing a PAB, that player was never paid his winnings. This is a black hole of a casino, nothing ever comes out of it. The poor chap kept posting over and over again that there was, "No response yet", and it was a dead end.

    By all means, file a PAB if you have been wronged but it looks like any form of remuneration is unlikely.
     
    1 person likes this.

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