Bogus Complaint 123 Bingo

p11b30

Banned User : conspiracy-mongering douchebag
PABnononaccred
Joined
Aug 30, 2015
Location
Gulf Shores
I could not locate anyone from 123 Bingo.Is it still a SOL "casino" or is it off the list?
 

TawniVirtualAce

I-Gaming Industry Representative
Joined
Dec 12, 2013
Location
Worldwide
Hi p11b30 and Max,

I've received the PAB and I'm looking into this. Information will be forthcoming to Max as soon as possible.

Tawni
 

p11b30

Banned User : conspiracy-mongering douchebag
PABnononaccred
Joined
Aug 30, 2015
Location
Gulf Shores
Still never heard anything.They even called and congratulated me on an amazing win....asked me for delivery information.....after more than two months they have paid zero.....
 

Mousey

Ueber Meister Mouse
Joined
Sep 12, 2004
Location
Up$hitCreek
Still never heard anything.They even called and congratulated me on an amazing win....asked me for delivery information.....after more than two months they have paid zero.....

Please be patient. These things do take time... sometimes weeks... months... However there is some hope that as TawniVirtual is aware of your problem maybe this PAB won't take ages to resolve. Hang in there... don't post about your problems with the casino and let Max do his thing. :thumbsup: If you've not heard anything from Max or Bingo123 (remember to check your Junk mail) in another week, please shoot Maxd a private message or email.
 

maxd

Complaints (PAB) Manager
Staff member
Joined
Jan 20, 2004
Location
Saltirelandia
FWIW there has been no response from the casino people on this issue.

As it happens the same applies to a couple other Virtual/Ace Revenue issues I've submitted to them over the past several weeks. Don't know if there's a general problem here or not, time will tell.
 

maxd

Complaints (PAB) Manager
Staff member
Joined
Jan 20, 2004
Location
Saltirelandia
Update: I've just been informed that there was an unexpected problem with the usual lines of communication on these outstanding Virtual/Ace Revenue issues. The problem has been solved so apparently we'll be hearing back soon. Further updates to follow.
 

BMWSTACK

Ueber Meister
Joined
Nov 26, 2009
Location
US
After the big push to get taken off of rogue status, it would seem that some things never change. Understand max said there was a problem with communication, obviously not sure on who's end, but regardless the people at fault (casino) received information on 9/11RIP , and I would assume the casino would have there own follwup mechanism including reminders if this issue was important enough.
 

maxd

Complaints (PAB) Manager
Staff member
Joined
Jan 20, 2004
Location
Saltirelandia
I have received the details of the OP's case from the casino and brought the case to a close.

Note to the OP: if you're going to go through all the trouble of filing a PAB you'd be well advised to not misrepresent the circumstances. Also, when you take a "Slots Only" bonus don't spend 80%+ of your time playing Keno and Poker. :what:

Case closed. :mad:
 

p11b30

Banned User : conspiracy-mongering douchebag
PABnononaccred
Joined
Aug 30, 2015
Location
Gulf Shores
It was advertised as a "no rules bonus" I explained to you specifically after the 2 months 123 Bingo claimed,and what they did.If your going to be a tool of certain criminal syndicates operating as casinos please stop advertising like you are some kind of fair play advocate,,,,,123 Bingo broke every rule you claim to oppose....enjoy your dirty money......
 

maxd

Complaints (PAB) Manager
Staff member
Joined
Jan 20, 2004
Location
Saltirelandia
It was advertised as a "no rules bonus" I explained to you specifically after the 2 months 123 Bingo claimed,and what they did.If your going to be a tool of certain criminal syndicates operating as casinos please stop advertising like you are some kind of fair play advocate,,,,,123 Bingo broke every rule you claim to oppose....enjoy your dirty money......

Right, well, I'm sure you'll find the great and lovely world wide web will help you with any future issues you may have. As the man said, "don't let the door hit you in the ass on your way out".
 
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