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Support Complaint 10Bet complaint

Discussion in 'Casino Complaints - Bonus Issues' started by leezki, Dec 13, 2015.

    Dec 13, 2015
  1. leezki

    leezki Dormant account

    Occupation:
    Student/amateur gambler
    Location:
    caloundra
    I recently signed up to 10bet casino and deposited $25 with the %100 first deposit bonus code attached. After not receiving the bonus i emailed them as there was no live chat, after waiting a couple of days with no response i decided to transfer my money to the sports section. After placing a succesful $20 bet on an italian football match @$2.60 i noticed my balance was only $26. After numerous emails back and forth taking atleast 3-5 days per a response, I was then told i hadn't wagered my bets enough times. My balance never showed any bonus nor did i ever agree to any bonus, they ended up offering me a $5 free bet so i told them to delete my account instead.
     
  2. Dec 13, 2015
  3. jshort

    jshort Experienced Member MM PABaccred webmeister

    Occupation:
    Bus Driver
    Location:
    Canada
    I was about to say contact the rep here because 10Bet is accredited at CM and so they maybe able to solve your issue, however as you've already closed your account then.....

    Try PinnacleSports!
     
  4. Dec 13, 2015
  5. PaaskeDenmark

    PaaskeDenmark Always think positive CAG PABnoaccred webmeister

    Occupation:
    Clerk with shipping discounts worldwide
    Location:
    UnKnown
    What is the point of your post if you closed your account anyways? What are you trying to achieve with this? :confused:
     
  6. Dec 13, 2015
  7. leezki

    leezki Dormant account

    Occupation:
    Student/amateur gambler
    Location:
    caloundra
    The point of my post is that in my opinion 10bet support is shyte so i wouldn't bother over $32, and thanks for the advice.
     
  8. Dec 2, 2016
  9. DANB9191

    DANB9191 Senior Member

    Location:
    United Kingdom
    Is it just me ? Or does a live agent on 10Bet pop up as soon as you login ? Like.. Every single time ? :eek2:

    It was Alex today :thumbsup: With that same 100% match bonus that they keep offering (Or trying to push on me)
     
  10. Dec 2, 2016
  11. Casinomeister

    Casinomeister Forum Cheermeister Staff Member

    Occupation:
    Homemaker
    Location:
    Bierland
    Umm - this is from December last year. :p
     
  12. Dec 2, 2016
  13. DANB9191

    DANB9191 Senior Member

    Location:
    United Kingdom
    My bad :oops: It was the first one that came up for 10Bet.
     

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