10bet account verification

pade6

Full Member
PABnonaccred
Joined
Mar 7, 2015
Location
Finland
Hi all! I have a problem at 10bet.com. Won some cash and cashed out. Then normal email about documents. Sent them my valid passport and utility bill. Took about 3 days and then they asked me for sending another ID. Drivers license or National ID. I don't own either one and told them that. But now I should send them copy of my birth certificate!? I mean what a heck? First casino for me that dont accept valid Passport as ID and ever heard from no one asking birth certificate but Mr. Trump from Obama :)

Whats your thoughts about this?
 

pade6

Full Member
PABnonaccred
Joined
Mar 7, 2015
Location
Finland
A little updates. This is getting really ridiculous. I ordered from Finnish officials official certificate aka birth certificate and send it to them as PDF-format. Few hours later got reply "We would kindly like to inform you that it is now being processed and we will contact you once it has been reviewed." Then again they asked me to send camera/smartphone photo version. So I did that too. But guess what.. no no no. "Please send us a photo of your official birth certificate."

So if you happen to lose your very original birth certificate on fire etc. you are screwed? The document I got from Finnish official is as official you get and is the same thing as birth certificate. I'm done talking with them so I contacted MGA.

I know few players who played here and had no problems with account verification and passport was accepted as ID but some delays on payments.

I would strongly not to recommend anyone to register and play here!
 
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