“MGA ignored complaint re. live casino games, now with Swiss

[dunover]

No, I didn’t reply to the Friday forum mailer. In fact, I’ve never received any external email from the forum — not in my inbox or spam folder. The message I responded to appeared directly inside the forum platform, as a regular private message. I assumed it was a general outreach or onboarding message, which is why I replied briefly with part of the material I had already compiled.
Thank you for taking the time to clarify this. If you’d like, I can re-send a summary of the evidence now for your review.

It's called a 'mailer' but is sent via the CM PM system, not e-mail, sorry for the confusion...

 

[Hector]

It's called a 'mailer' but is sent via the CM PM system, not e-mail, sorry for the confusion...

Thank you for the clarification — I understand now. No worries at all, and I appreciate you taking the time to explain it.

 

[Hector]

“I understand that humor is often part of forum culture — and I don’t take offense personally. But I’d like to kindly remind everyone that this thread addresses a serious issue that could potentially affect many players. I’ve invested time collecting real evidence, and I’m not here to make noise, but to raise awareness. I appreciate any feedback or skepticism that’s constructive, but I hope we can keep the focus on the topic rather than turning it into a sideshow. Thank you.”

 

[paul7388]

“I understand that humor is often part of forum culture — and I don’t take offense personally. But I’d like to kindly remind everyone that this thread addresses a serious issue that could potentially affect many players. I’ve invested time collecting real evidence, and I’m not here to make noise, but to raise awareness. I appreciate any feedback or skepticism that’s constructive, but I hope we can keep the focus on the topic rather than turning it into a sideshow. Thank you.”

It might be serious to yourself.

But to.the vast majority of members it's just coming across as yet another thread where people claim to have all this evidence to prove its all rigged.

Yet after all this time never once have we ever had proof.

You might have a dozen or so videos. But to be honest your claim will not go anywhere. Neither will they go on to prove without a doubt that it's all fixed.

By the sounds of it one of the videos is yet another where the ball seems to spin in a way that's not possible. There's loads of similar videos online. None have proven anything yet.

But good luck to you. Maybe you will turn out to be the person that finally proves that online roulette Is rigged. Maybe your evidence will turn out to be exactly what the many that have been trying for years to prove it have been after.

But I very much doubt it.

 

[Hector]

It might be serious to yourself.

But to.the vast majority of members it's just coming across as yet another thread where people claim to have all this evidence to prove its all rigged.

Yet after all this time never once have we ever had proof.

You might have a dozen or so videos. But to be honest your claim will not go anywhere. Neither will they go on to prove without a doubt that it's all fixed.

By the sounds of it one of the videos is yet another where the ball seems to spin in a way that's not possible. There's loads of similar videos online. None have proven anything yet.

But good luck to you. Maybe you will turn out to be the person that finally proves that online roulette Is rigged. Maybe your evidence will turn out to be exactly what the many that have been trying for years to prove it have been after.

But I very much doubt it.

Thanks for your input. I understand the skepticism, but I’m not trying to “claim it’s all rigged” without substance — I’ve collected and structured the material precisely to avoid vague accusations.
It’s true that many past claims lacked strong evidence. That’s why I took the time to track detailed behavior across multiple sessions, not just a single video. Once the Swiss authority concludes its initial review, I’ll make the full archive public — then we can revisit the conversation with facts on the table.

 

[geordiecolin]

Thanks for your input. I understand the skepticism, but I’m not trying to “claim it’s all rigged” without substance — I’ve collected and structured the material precisely to avoid vague accusations.
It’s true that many past claims lacked strong evidence. That’s why I took the time to track detailed behavior across multiple sessions, not just a single video. Once the Swiss authority concludes its initial review, I’ll make the full archive public — then we can revisit the conversation with facts on the table.

Fair play to you in your endeavours with your complaint.

But without sharing some sort of sample of your issue until the issue is finalised then you have opened up your post to some debate based on zero evidence. If so then why should you not expect some form of a negative response?
To me it just seems like a farming post for support

 

[Hector]

Fair play to you in your endeavours with your complaint.

But without sharing some sort of sample of your issue until the issue is finalised then you have opened up your post to some debate based on zero evidence. If so then why should you not expect some form of a negative response?
To me it just seems like a farming post for support

I understand your point, but calling this a “farming post” seems unfair. I’ve already provided videos to regulators and a few forum members in private. The reason I haven’t shared everything publicly is to avoid premature conclusions or claims before an official body has had a chance to review it.
If the entire archive were uploaded immediately, the thread would likely derail into noise and speculation — and that helps no one. Once the Swiss regulator gives their initial assessment, I’ll release all the material for public review. Until then, I prefer to stay factual and avoid hype.
This isn’t about farming support. It’s about structure and responsibility

 

[geordiecolin]

Thanks for your reply. Good luck and I look forward to a full update Heckter

 

[Hector]

Thanks for your reply. Good luck and I look forward to a full update Heckter

Thanks, Colin — I appreciate the fair words. I’ll definitely keep the thread updated as soon as there’s any formal response or outcome from the Swiss authority. Whatever happens, I want the facts to speak louder than speculation.

 

[spindoctor99]

I don't, I'm asking you for evidence of your conspiracy theory because it doesn't make any sense what so ever lol

It's not a conspiracy theory. I just said I don't trust live casino's.

 

[Hector]

It's not a conspiracy theory. I just said I don't trust live casino's.

“And that’s precisely the point. It’s not about ‘conspiracies’, it’s about healthy skepticism — especially when it comes to live casinos. That’s why I documented and submitted the evidence to an official regulator, and not just tossed vague claims online. Once their preliminary assessment is done, I’ll make everything public — videos, data, patterns, the full archive. Until then, I respect that everyone’s entitled to doubt — but I’d just ask for the same respect in return while the process plays out.”

 

[SYPlayer95]

Feel like we're getting nowhere here.
Just going round in circles.

 

[Hector]

Feel like we're getting nowhere here.
Just going round in circles.

“I get your point, and I do recall you found one of the clips I shared with you to be ‘bizarre’ — that’s exactly why I’m following a structured route through the regulator rather than debating endlessly here. Once they’ve completed their review, I’ll make everything public so we can have a proper discussion based on facts. Until then, I appreciate everyone’s input — even when we go in circles.”

 

[mulven]

“I get your point, and I do recall you found one of the clips I shared with you to be ‘bizarre’ — that’s exactly why I’m following a structured route through the regulator rather than debating endlessly here. Once they’ve completed their review, I’ll make everything public so we can have a proper discussion based on facts. Until then, I appreciate everyone’s input — even when we go in circles.”

I get the approach you are going for but why bother waiting when theres a 100% chance the swiss regular won't do anything. I'll give you my house if they do.

 

[Hector]

I get the approach you are going for but why bother waiting when theres a 100% chance the swiss regular won't do anything. I'll give you my house if they do.

“I get the skepticism — it’s fair to doubt regulators when many have failed to act in the past. But this time, I’m dealing with a Swiss authority known for technical scrutiny and independence, not just licensing. If they ultimately confirm nothing is wrong, I’ll accept that. But if they do act, I hope you’ve kept the deed to your house handy. Either way, I prefer to test this through proper channels before going full public.”

 

[SYPlayer95]

“I get your point, and I do recall you found one of the clips I shared with you to be ‘bizarre’ — that’s exactly why I’m following a structured route through the regulator rather than debating endlessly here. Once they’ve completed their review, I’ll make everything public so we can have a proper discussion based on facts. Until then, I appreciate everyone’s input — even when we go in circles.”

Its bizarre because a single clip of you claiming magnets as a roulette ball falls in 19 red.
No jury in the world would find anybody guilty based on that.

 

[Hector]

Its bizarre because a single clip of you claiming magnets as a roulette ball falls in 19 red.
No jury in the world would find anybody guilty based on that.

Thanks for your response. Just to clarify again — I never claimed the presence of magnets. What I said (and what the video shows) is an unusual movement that deserves scrutiny. I’m not assigning a cause; I’m documenting a visual anomaly.
And to be clear, my case is not based on a single video or isolated incident. I’ve recorded over a dozen clips across different days showing patterns — not just one ball falling on 19. The 19 red clip is just the most visually striking one. That’s why I submitted everything to a regulator: to avoid premature conclusions and let the evidence be reviewed in full.
Whether it convinces a jury is not the point — it’s about whether the behavior matches what a fair, random system should produce under strict regulation.
Let’s not reduce the discussion to one clip or a misunderstanding of intent.

 

[Hector]

Its bizarre because a single clip of you claiming magnets as a roulette ball falls in 19 red.
No jury in the world would find anybody guilty based on that.

Thanks again for your reply. While it’s true that no judgment should be passed based on a single clip, the point here isn’t to accuse — it’s to trigger objective investigation when a visual anomaly is clearly documented.
Even one video, if it shows behavior that appears to defy physics or suggests non-random influence, can be enough to raise reasonable concerns and warrant technical review — especially when it’s part of a broader pattern already recorded in over a dozen clips.
This isn’t about trying to find someone “guilty.” It’s about asking a fair question: Shouldn’t a regulated game be open to examination when repeated irregularities are captured on video?
I’m not jumping to conclusions. I’m inviting scrutiny. That’s what regulation is for.

 

[xexe]

It's not a conspiracy theory. I just said I don't trust live casino's.

Your said you think they rig the live blackjack tables, that is indeed a conspiracy theory.

 

[dunover]

Edited the thread title, unnecessarily long filling 3 lines - keep them simple and the main content in the post, not the title!

Thanks!

 

[Hector]

Edited the thread title, unnecessarily long filling 3 lines - keep them simple and the main content in the post, not the title!

Thanks!

Thanks, Dunover — understood on the title adjustment.
The original title aimed to highlight that this isn’t a vague accusation, but part of a structured submission based on consistent, documented patterns.
Appreciate the moderation and the thread being kept visible — I’ll keep future titles tighter while staying clear about the substance.

 

[dunover]

Thanks, Dunover — understood on the title adjustment.
The original title aimed to highlight that this isn’t a vague accusation, but part of a structured submission based on consistent, documented patterns.
Appreciate the moderation and the thread being kept visible — I’ll keep future titles tighter while staying clear about the substance.

I am getting tired with all this, 4 pages of absolutely nothing, based on an as yet unseen pile of evidence. The effort and energy people have expended here would surely have been better spent on the outcome and any judgement rather than what amounts right now to hypothesis, anecdotes and conjecture.

Like telling people a new show is going to be released at some random date in the future and asking for input before they've seen it.

Might be better locking this and reopening it when this evidence is viewable and has been scrutinized by the relevant authority.

 

[Hector]

I am getting tired with all this, 4 pages of absolutely nothing, based on an as yet unseen pile of evidence. The effort and energy people have expended here would surely have been better spent on the outcome and any judgement rather than what amounts right now to hypothesis, anecdotes and conjecture.

Like telling people a new show is going to be released at some random date in the future and asking for input before they've seen it.

Might be better locking this and reopening it when this evidence is viewable and has been scrutinized by the relevant authority.

Thanks for your message and for keeping the thread open so far.
I completely understand that four pages without public evidence can be frustrating. But out of respect for the forum and its members, I’ve chosen not to post isolated clips out of context. Instead, I submitted the full documentation to a Swiss regulatory authority, which has already responded and is currently reviewing the case. Once their preliminary assessment is complete, I will publish the entire archive here, with nothing held back.
My sole intention has been to highlight unusual patterns observed in a live roulette setup — based on visual and statistical documentation — not to fuel conspiracy theories. If the evidence is validated, this could be relevant not just to players, but also to serious operators and regulators.
I truly appreciate that this conversation is still being allowed to continue, and I’m available to clarify any points in good faith as needed.

 

[SYPlayer95]

Its just complete nonsense over and over.
Every post is AI - and reads.
Im not posting anything. However I've sent all the evidence to the Swiss regulatory authority.
Yawn yawn yawn...

 

[dunover]

OK, well let one of us mods know by message when the Swiss official review is published and you have the relevant details to provide and we will get you to add them to this thread and reopen it - for now it's hot air, and a waste of hot air at that!