“MGA ignored complaint re. live casino games, now with Swiss

[Hector]

I’m a long-time online casino player, and I’ve submitted a serious complaint to the Malta Gaming Authority (MGA) regarding irregular behavior observed in a licensed live casino game.
I documented more than 10 videos, with a detailed technical breakdown of suspicious patterns — not just personal loss, but algorithmic anomalies that raise questions about fairness and compliance.
The MGA closed the case without reviewing the evidence. No one from their team asked for clarification, follow-up, or technical review. They simply shut it down.
I have now submitted everything to the Swiss gambling authority (ESBK) — a neutral, public body that doesn’t depend on the gaming industry and reports to the Department of Justice.
If they do not act, I will make everything public.
And what I have is strong. Very strong.
This is not a personal vendetta — it’s a systemic issue that could affect many players.
I’m not naming the game or provider yet to allow the proper authorities to do their job without public pressure. But when the time comes, I will post everything.
If you’ve noticed strange behavior in any licensed live casino game, let me know. Maybe you’re not alone.

 

[snorky510238]

I’ve never played “live games” but it wouldn’t surprise me in the slightest if it was totally corrupt. It’s so easy to do and with seemingly, no repercussions, should anybody detect foul play. The industry is a law unto itself. That’s why I’ve given up gambling, completely.

 

[Hector]

I’ve never played “live games” but it wouldn’t surprise me in the slightest if it was totally corrupt. It’s so easy to do and with seemingly, no repercussions, should anybody detect foul play. The industry is a law unto itself. That’s why I’ve given up gambling, completely.

I completely understand your perspective. That’s actually what motivated me to document everything thoroughly — not just assumptions, but real patterns, video evidence, and a complete analysis.
What shocked me wasn’t just the behavior I observed, but the fact that a regulator like the MGA shut the case down without even reviewing it.
I’m still giving the Swiss authority time to act, but if they don’t, I’ll publish everything. What I found goes beyond personal suspicion — and it could affect many.
Thanks for your comment. It shows I’m not alone in thinking something deeper is going on.

 

[xexe]

If they do not act, I will make everything public.

If I'm being honest with you, I can say with certainty that none of them are going to take this ultimatum seriously if your evidence of fraud is recordings of perceived result-patterns/variance. I'd still be curious to hear your analysis though, so you may as well link to the videos now if you'd like.

 

[Reelsoffun]

Well the OP said he won’t reveal the game or provider yet but I’m going to guess evolution, and either a roulette variant or crazy time / monopoly

 

[Hector]

If I'm being honest with you, I can say with certainty that none of them are going to take this ultimatum seriously if your evidence of fraud is recordings of perceived result-patterns/variance. I'd still be curious to hear your analysis though, so you may as well link to the videos now if you'd like.

Thanks for your honest reply — I appreciate it.
I agree that simple “perceived patterns” wouldn’t be enough to raise a case, and that’s why I’ve gone further. My submission includes:

• Over 10 video recordings with consistent, repeated anomalies
• Frame-by-frame slow-motion captures
• Technical notes comparing wheel behavior after specific multipliers
• Cross-day analysis that suggests algorithmic influence, not randomness

I’m holding the full material until the Swiss authority (ESBK) responds, to give them the chance to act independently — but I’ll definitely share everything publicly if they don’t.





I’m not here to claim conspiracy based on bad luck — what I found is more structured than that. I’ll keep you updated. Thanks again.

 

[Hector]

Well the OP said he won’t reveal the game or provider yet but I’m going to guess evolution, and either a roulette variant or crazy time / monopoly

I’ll neither confirm nor deny for now — but your guess shows that you already sense where the cracks may be.





What I’m exposing doesn’t focus on one provider alone. It’s about how a game, certified and promoted under the highest standards, might still behave in ways that contradict the very concept of “randomness”.





I’ll reveal it all if the ESBK (Swiss authority) doesn’t act.


For now, I appreciate everyone’s input. It shows the community is watching — and thinking.

 

[snorky510238]

Electronic roulette is 100% bent. I saw enough and did structured betting patterns and can say with absolute confidence, that it’s just a compensated slot in disguise. I remember when they used to have roulette on TV (perhaps they still do). I always used to think, that although they appeared to be using a live dealer, as I remember, there was always a break in the recording between the dealer standing by the wheel and then just a shot of their hand spinning the ball. It would be so easy to just have a recording waiting, where the ball lands on the best number for the house. Nobody would ever be able to prove anything.

 

[Hector]

Electronic roulette is 100% bent. I saw enough and did structured betting patterns and can say with absolute confidence, that it’s just a compensated slot in disguise. I remember when they used to have roulette on TV (perhaps they still do). I always used to think, that although they appeared to be using a live dealer, as I remember, there was always a break in the recording between the dealer standing by the wheel and then just a shot of their hand spinning the ball. It would be so easy to just have a recording waiting, where the ball lands on the best number for the house. Nobody would ever be able to prove anything.

I know exactly what you mean — and that last line is what motivated me to dig deeper. I kept hearing “nobody can ever prove anything,” and that’s when I started documenting everything with precision.





Just to clarify: what I’ve been analyzing is not an electronic roulette — it’s a 100% real live roulette with a croupier, streamed live from a physical studio.





The patterns I found go far beyond personal suspicion — repeated triggers, visual anomalies, and post-multiplier behaviors that are not consistent with true randomness.





I’m still waiting on a response from the Swiss authority before I reveal everything, but I believe you’d be very interested in what I’ve captured.





Appreciate your insights — they echo exactly what pushed me to act.

 

[xexe]

Just curious, why are all your replies written by chatgpt? Am I witnessing dead internet theory, or are you a real person just using it to translate from a different language or something?

 

[Hector]

Just curious, why are all your replies written by chatgpt? Am I witnessing dead internet theory, or are you a real person just using it to translate from a different language or something?

Haha, fair question — I’m definitely a real person. English isn’t my first language, so I sometimes use AI to help structure and translate technical parts more clearly.





The case I’m bringing forward is serious, so I want to make sure my words don’t get dismissed due to grammar or phrasing. But everything I’ve shared comes from real observation and analysis I’ve done myself.





I get your skepticism though — this industry makes everyone suspicious.

 

[SYPlayer95]

Electronic roulette is 100% bent. I saw enough and did structured betting patterns and can say with absolute confidence, that it’s just a compensated slot in disguise. I remember when they used to have roulette on TV (perhaps they still do). I always used to think, that although they appeared to be using a live dealer, as I remember, there was always a break in the recording between the dealer standing by the wheel and then just a shot of their hand spinning the ball. It would be so easy to just have a recording waiting, where the ball lands on the best number for the house. Nobody would ever be able to prove anything.

Even putting that aside. The current variants of roulette with massive multipliers, there's no way they can let the game roll without influencing where the ball will land. Otherwise it would NEVER keep to the RTP specified.
It should still be 37/1 to land any number on roulette. The versions im talking about definitely aren't!

 

[Hector]

Even putting that aside. The current variants of roulette with massive multipliers, there's no way they can let the game roll without influencing where the ball will land. Otherwise it would NEVER keep to the RTP specified.
It should still be 37/1 to land any number on roulette. The versions im talking about definitely aren't!

That’s exactly what caught my attention too. Once you add huge multipliers (like 500x, 888x, or more), it becomes statistically impossible to keep the RTP consistent — unless the game compensates by selectively avoiding certain outcomes.





What I found were repeated instances where, right after a big multiplier hits or shows, the next round behaves in a way that clearly avoids letting another one land — sometimes even steering toward “safe” numbers.





I agree with you 100%. In theory, it’s still 37 to 1 — but in practice, I’ve seen something very different. And I’ve documented it round by round.

 

[SYPlayer95]

That’s exactly what caught my attention too. Once you add huge multipliers (like 500x, 888x, or more), it becomes statistically impossible to keep the RTP consistent — unless the game compensates by selectively avoiding certain outcomes.





What I found were repeated instances where, right after a big multiplier hits or shows, the next round behaves in a way that clearly avoids letting another one land — sometimes even steering toward “safe” numbers.





I agree with you 100%. In theory, it’s still 37 to 1 — but in practice, I’ve seen something very different. And I’ve documented it round by round.

Fair play to you. You must have a lot more free time than I have personally.

To be short, of course the MGA turn a blind eye. They will benefit directly from it.
The majority of the Internet know the live games are rigged.

 

[Hector]

Fair play to you. You must have a lot more free time than I have personally.

To be short, of course the MGA turn a blind eye. They will benefit directly from it.
The majority of the Internet know the live games are rigged.

Thanks, I appreciate that. Honestly, I didn’t start this with free time — I started it with frustration and ended up with patterns that were just too suspicious to ignore.





The more I dug, the more it became clear this isn’t just “bad luck.” It’s something deeper — and the lack of regulatory response made it worse.





You’re absolutely right: if even a fraction of what I found is accurate, the current system is failing the players badly. That’s why I had to escalate it.

 

[Hector]

For those wondering about the response I got from the regulator:


Here’s the actual email from the MGA (Malta Gaming Authority), closing my case without ever reviewing the evidence I submitted.





Their justification? That the operator wasn’t under their jurisdiction — even though the game provider involved absolutely is.


No one asked to review the videos, the documents, or the analysis I offered. The case was just shut down.





I’m still keeping provider names private for now. But I think this screenshot speaks volumes.

 

[SYPlayer95]

Not sure why they are referring to RNG. There should be no RNG in a live roulette setting. Otherwise, how can it be live...

 

[Hector]

Not sure why they are referring to RNG. There should be no RNG in a live roulette setting. Otherwise, how can it be live...

That’s exactly what raised even more red flags for me. The game I reported is 100% live roulette with a real croupier, physical wheel and ball. So the MGA’s response about the RNG made no sense at all.





It almost felt like they just sent a generic template, without even identifying what type of game I was reporting — let alone reviewing the material I provided.





That’s part of the problem: if the regulators don’t even look at what’s being reported, how can they ensure fairness?

 

[itsme123]

With reference to the Malta answer, how would they be able to investigate if the don't license the original provider? It would be like asking the police in the UK to investigate a robbery in France, would never happen.
Rather than Malta or the Swiss authorities, wouldn't it be better to find out where the original provider is licensed and based and contact the relevant authorities there?

 

[Hector]

With reference to the Malta answer, how would they be able to investigate if the don't license the original provider? It would be like asking the police in the UK to investigate a robbery in France, would never happen.
Rather than Malta or the Swiss authorities, wouldn't it be better to find out where the original provider is licensed and based and contact the relevant authorities there?

That would make sense — if Malta didn’t license the game provider involved.





But that’s the whole point: the operator (the casino) is not licensed by the MGA, but the game provider is. This game was developed, operated, and streamed by a company fully licensed by the Malta Gaming Authority.





So it’s not like asking UK police to investigate France. It’s more like asking UK police to investigate a UK-licensed company operating through third-party venues abroad — still their responsibility.





That’s why I’m highlighting the inaction. The MGA ignored a case about a company they do regulate.

 

[SYPlayer95]

Whilst I understand your concerns and frustrations. Unfortunately, this will go nowhere and I fear you are just going to waste even more time than you have already.

All you have to do is YouTube search about Evolution live games and there are plenty examples of roulette balls defying the laws of physics and game shows clearly controlled by a motor as the wheel doesn't stop spinning

 

[Hector]

Whilst I understand your concerns and frustrations. Unfortunately, this will go nowhere and I fear you are just going to waste even more time than you have already.

All you have to do is YouTube search about Evolution live games and there are plenty examples of roulette balls defying the laws of physics and game shows clearly controlled by a motor as the wheel doesn't stop spinning

Just to clarify — this has nothing to do with Evolution Gaming.
The provider involved is not Evolution, and the anomalies I documented don’t involve CGI-style game shows or spinning wheels that never stop. This is a real, live-streamed roulette table with physical equipment and real dealers, running under the Malta Gaming Authority’s license.
My concerns are not based on conspiracy videos, but on structured evidence: repeatable ball behavior, recurring multiplier patterns, specific number outcomes after certain events — all documented across many sessions.

I completely understand the skepticism, but this isn’t about wild physics-defying clips on YouTube. This is about regulated live roulette, and if a pattern holds under that environment, it deserves review.

 

[SYPlayer95]

Just to clarify — this has nothing to do with Evolution Gaming.
The provider involved is not Evolution, and the anomalies I documented don’t involve CGI-style game shows or spinning wheels that never stop. This is a real, live-streamed roulette table with physical equipment and real dealers, running under the Malta Gaming Authority’s license.
My concerns are not based on conspiracy videos, but on structured evidence: repeatable ball behavior, recurring multiplier patterns, specific number outcomes after certain events — all documented across many sessions.

I completely understand the skepticism, but this isn’t about wild physics-defying clips on YouTube. This is about regulated live roulette, and if a pattern holds under that environment, it deserves review.

The provider is irrelevant, theyre all the same, be it Pragmatic, Evolution, NetEnt.
Evolution was just an example.

Recurring multiplier patterns - I mean those of course aren't random.

You only win, if the provider wants you to win, because they need to keep to the set RTP of the game.

I'm sort of losing the trail a bit here, but if you can identify patterns, then surely you can also use that to your advantage...

Nevertheless, good luck in your quest.

 

[Hector]

The provider is irrelevant, theyre all the same, be it Pragmatic, Evolution, NetEnt.
Evolution was just an example.

Recurring multiplier patterns - I mean those of course aren't random.

You only win, if the provider wants you to win, because they need to keep to the set RTP of the game.

I'm sort of losing the trail a bit here, but if you can identify patterns, then surely you can also use that to your advantage...

Nevertheless, good luck in your quest.

I understand your point, and I agree that some systemic behavior appears across different providers. But the issue I’m reporting is not about RTP variation or isolated outcomes — it’s about a specific and repeatable mechanical pattern in a live roulette game with physical components, which should not behave like an algorithmic cycle.
That’s why I submitted it to a neutral Swiss authority. My concern is not that “I lost” — it’s that something deeper may be affecting the fairness of the game mechanics.

 

[xexe]

I understand your point, and I agree that some systemic behavior appears across different providers. But the issue I’m reporting is not about RTP variation or isolated outcomes — it’s about a specific and repeatable mechanical pattern in a live roulette game with physical components, which should not behave like an algorithmic cycle.
That’s why I submitted it to a neutral Swiss authority. My concern is not that “I lost” — it’s that something deeper may be affecting the fairness of the game mechanics.

Mate, your best way of proving this and being taken seriously is to simply exploit it enrich yourself. If it behaves like an algorithmic cycle, then ride the algorithmic wave and make millions. Complaining that it's not landing on your numbers because it's rigged will always make you come off as a disgruntled gambling addict, just sayin'.