Valhalla
Ueber Meister
- Joined
- Jan 17, 2014
- Location
- Northern Ireland
Since there are a lot of knowledgeable UK members, I thought I'd ask your opinion.
This is the story:
I'm having my garden refurbished at the minute, and last month ordered (and paid in full) a John Deere tractor lawnmower, from a dealer about 1 mile from my home.
They told me to give them a shout once I'm ready and they will build it for me and deliver it within a few days.
Anyway, I've decided that I'm going to put my house on the market once the garden is refurbished as I want to move back into town.
Can I simply bring my invoice back to the dealer and get a full refund by cancelling my order? I've never actually owned the mower, it's just paid for and awaiting my instruction to build. I won't need it as I'm moving into town and won't have a large garden.
If this was a £30 shirt or something I would have no issue going and getting a refund, but it's £3400 so I feel kinda awkward.
My only reassurance is this is a dealer who sell enormous farm machinery worth hundreds of thousands I'm sure, so my wee mower is nothing to them. I just hate doing this
So what are my rights before I go see them in the morning and embarrass myself?
Can someone reassure me?
This is the story:
I'm having my garden refurbished at the minute, and last month ordered (and paid in full) a John Deere tractor lawnmower, from a dealer about 1 mile from my home.
They told me to give them a shout once I'm ready and they will build it for me and deliver it within a few days.
Anyway, I've decided that I'm going to put my house on the market once the garden is refurbished as I want to move back into town.
Can I simply bring my invoice back to the dealer and get a full refund by cancelling my order? I've never actually owned the mower, it's just paid for and awaiting my instruction to build. I won't need it as I'm moving into town and won't have a large garden.
If this was a £30 shirt or something I would have no issue going and getting a refund, but it's £3400 so I feel kinda awkward.
My only reassurance is this is a dealer who sell enormous farm machinery worth hundreds of thousands I'm sure, so my wee mower is nothing to them. I just hate doing this
So what are my rights before I go see them in the morning and embarrass myself?
Can someone reassure me?