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Thread: Casinos right/wrong archive--October 1999

  1. #161
    Steve Points for Tags Given Guest
    Hit mob, are you one of those exciled criminals?

  2. #162
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    Steve not yet!!!!!

    re Afican blah blah casino

    ENTER LISA "takes not sh*t" from microgaming
    as my money is still on the back of a giraffe somewhere in Africa (yes folks its still not arrived) the lovely Lisa from microgaming emails me


    Dear Mike,

    Thank you for contacting MicroGaming, I apologise for the delay in
    responding to yuor original e-mail.

    What problems are you experiencing exactly? How long have you been waiting
    and what response have you received when you have enquired about payment?

    We take the customer service provided by our operators very seriously and
    are obviously concerned if there is a problem.

    I have forwarded your original e-mail already to the relevent person and I
    expect you to receive a satisfactory response shortly.

    If you do not, please do not hesitate to contact me again. Also, as soon as
    you do hear from the casino, please can you forward their response in order
    we can evaluate their customer service.

    Thank you for your assistance in this matter and I trust this matter will be
    resolved to your satisfaction soon.

    Kind regards,

    Lisa Wycherley
    MicroGaming Systems


    Thanks for the quick response Mike. Now I know the facts I will contact the
    operator directly.

    MicroGaming is associated with all its operators in view of the fact its our
    software which powers them, however, I cannot stress enough that we
    implement strict policies on customer service and will penalise an operator
    heavily if they do not comply with our code of conduct.

    What was the last date you had contact with Mr Holmes?

    I will e-mail you as soon as I have a response.

    Regards,

    Lisa Wycherley


    WELL WELL WELL A severe punishment awaits all at African fairplay or is Microgaming just talk?????


    watch this space

  3. #163
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    As way of an apology Lisa can you arrange a free casino liscence from yourselves for me I know this is the least you can do.

    I know my customer service department will be on the ball

    I look forward to recieving my casino

    (you have to try dont you)

  4. #164
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    Jeablue

    OY Frenchie why have you banned British beef from your smelly little country I just found out that you feed you cattle with raw human sewage

    yummy yummy pewk in my tummy

  5. #165
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    Steve / LVHM

    Will they get paid soon or do liscences have to be revoked

    The delightful Lisa now an avid reader of this forum writes:


    Thanks for forwarding the response you received.

    I am investigating things from our end and will let you know what kind of
    response I can solicite!

    MicroGaming goes to great lengths to ensure players are treated fairly which
    is why we introduced Playcheck. And why our operators' casinos are
    independantly reviewed by one of the world's top five auditing firms.

    Our commitment to this end is unrivalled.

    As a fellow journalist I see the facts in this case will speak for
    themselves and I am sure you will report accordingly.

    I am always willing to research anything
    from our end should you need clarification of any facts. Please advise me in
    future of any article in which you wish to quote MicroGaming and I will
    ensure you are provided with a detailed response as I am sure this would be
    of more interest to your readers than a reply which may have been taken out
    of context.

    I will be in touch when I have received a satisfactory response.

    Regards,

    Lisa Wycherley.

  6. #166
    Bet Points for Tags Given Guest
    I played at a GoTo casino and last Tuesday I think they said my cheque would be sent by FedEx and I would receive it by friday.

    I didn't receive it and when I emailed them today they responded by saying that but no checks were sent out, due to the hurricane in the Caribbean Islands.

    I recommend their blackjack, however, because they have very good rules, and it's the first time I've finished ahead after a good few hundred hands.

  7. #167
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    Has everyone noticed how quiet it is without that Adkins bloke

    arrrrrrrr sheer bliss

    sh*t I can hear his bike in the distance with playing cards through the spokes to make it sound like a Harley
    everyone hide

  8. #168
    Basher Points for Tags Given Guest
    Theres a kind of hush all over the forum. Steven have you got your money from Caesars?

    What are you going to do?

  9. #169
    Caesarshitmob Points for Tags Given Guest
    Adkins has been hole filled

  10. #170
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    Basher, No. Kill them!

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