hi , they frozen my account and cut my balance 54k . explain this soft error with game what Im play . im play in poker, in bukmak betting , in slots , in financial. they cut all my balance . just live 130$ thet amount of my last deposit. im lost per month 2k on deposit, when im have lacki they cut my money. explain this eror of casino soft. but when im play I don't have eny problem with game.