Casino 770 Bonus.

zman

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Hello all, i have been away from casinos and so forth for a while.

Just as i get back into it i saw a casino offering a good sticky bonus so i decided to play.

I bet 300 pounds with 320 pounds left over. I split and dealer busts. Now with all software it would have paid me 1200 back, but no this POS software paid my 60 pounds. So risked 600 to win wtf.

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Now here is the response from their technical team.

Hello,

We write you in response to your message and we inform you that, in fact, it was a display error and your bet was only of 30 pounds + 30 after the split, even if your computer showed you 300 pounds.

The gain of 120 pounds was credited on your player account.

Best regards,

Brianne,

Tehnical Service

Now how incompetant do they have to be to tell me i bet 30 pounds? It clearly shows 3x 100 pound chips.

THEY DONT EVEN HAVE 10 POUND CHIPS AVALIABLE ON THE SCREEN

:notworthy
 
we inform you that, in fact, it was a display error and your bet was only of 30 pounds + 30 after the split, even if your computer showed you 300 pounds

Oh man, I m sorry. Their answer is really pathetic... Did you show them the screenshot?
 
Yes i did.

This is the answer after 2 days of "investigating":mad:

I wonder if i had lost the 600 pounds i could use the same excuse to get my 540 pounds back :p
 
HAHAHHAHA:thumbsup:

Hello there

Thank you for your post

I've contacted our technical support regarding your issue.

I've been told that when you did the 300 pounds bet, just 30 pounds have been withdrawn from your balance. This could be seen on your balance.

That's why your winnings have been calculated on this 30 pounds bet and not on the 300 pounds bet.

Thank you for your understanding
Best
Ami

What a nice casino reducing my bets by 10x wow thx :notworthy

I got a nice reply today.

Here is the record of my hand from what they told me.
https://www.casinomeister.com/static/images/screenshots/casino770.php

Now look at a close up of the suits of the cards :p They dont even match my hand there. Not to mention i think dealer had a K not a J.

https://www.casinomeister.com/static/images/screenshots/casino770.php

How stupid do they think i am.
 
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Before getting all crazy on the casino, perhaps we should contact the casino rep - eh?

I'll PM the guy so that maybe he can straighten this out.

Just a quick note: most casinos have an escape clause that voids winnings when there is a software malfunction. This applies to land based machines as well. It's up to the discretion of the casino on how they want to handle these things. Getting critical in public may not be the best way to go with something like this.
 
Thanks mate, will not post anything else until i get word from them.

But really frustrating that you risk 600 pounds they tell you its only 60 i wonder if it happened the other way if the player has a escape clause to get out of giving them 600 pounds. :lolup:
 
Hey Bryan just a update.

It seems like they credited 1200 pounds :eek:

We inform you that your casino account zman06 was credited of 1200 pounds freely.

Suppose to get 540 pounds so the extra better be a bonus for all my troubles hehe :thumbsup:

Thanks for all your hard work Bryan.

edit. Cashier doesnt seem to be allowing me to withdraw (not allowing the ammount to go through). Will send a email to support and see.
 
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Affirmative. They seem to admire MG slots - here is a screen shot of their "Carnival" slots. It looks familiar :D

https://www.casinomeister.com/static/images/screenshots/casino-partouche_carnival.html
Perhaps the most interesting aspect of all is not that they essentially copied MG's game (imitation is the sincerest form of flattery), but the fact that they correctly spelled Carnival whereas MG did not ("Carnaval"). It could of course be argued that the misspelling was intentional, but I doubt it.

On a related note, MG's apparent lack of knowledge of the apostrophe has always irked me a little. For example, it should be "Witch's Wealth" instead of "Witches Wealth" and "Mermaid's Millions" instead of "Mermaids Millions". But as long as theyre fun games then I suppose it doesnt matter. ;)
 
This never ends....

Hello.

We are writing in reply to your message.

We infom you that as far we are concerned there are no inconvenients for you
to withdraw the credit from your casino account.

We kindly ask you to try again and keep us informed.

Remaining at your service,

Best regards,

Now after 3 days i get this

Hello.

We are writing in reply to your message.

We inform you that our services have verified your game statistics and
realised you still haven't exhausted the bonus from your account.

We remind you that you have to play three times the sum of the reward you
have used in order to be able to make a withdraw and you have only made 5
bets of really small amounts.

We kindly ask you to play three times 200 euros in order to make your
withdraw request.

We thank you for your undertstanding.

Best regards,

Now i play in pounds firstly and did what they asked, i played more than 600 pounds worth again. (remember i bet 600 pounds on the first hand already and have since played another 200 or so)

I have a copy of their t/c and their is no WR on it.
 
Inclination

I would be inclined to play 3x 200 or 600 in really small bets and withdraw, and forget all about them adding 1200 instead of 540 :D :D

Get confirmation of this & then withdraw, perhaps never to come back as they seem to lack a joined up approach to CS.
 
I would be inclined to play 3x 200 or £600 in really small bets and withdraw, and forget all about them adding 1200 instead of 540 :D :D

Get confirmation of this & then withdraw, perhaps never to come back as they seem to lack a joined up approach to CS.

I was promised a £10 no-strings bonus from their rep on board here over 5 months ago, when I found a bug in their BJ game. He gave me the bonus code to use, but it didn't work.

About a dozen + emails both to his account here, email, and emails to their support address for the casino later, I still have gotten NO RESPONSE.

But yet, I still get spammed by this group....:what:

I would stay away from this group at all costs.
 
Thats the infuriating thing thier casino isnt letting me withdraw:rolleyes: :rolleyes: :rolleyes: :rolleyes: :rolleyes: :rolleyes:

It did when i thought they wouldnt add my bonus, i had pending withdrawal but since then it hasnt worked.....

Maybe they are hoping i will lose the money back to them :lolup: :lolup: :lolup: :lolup:
 
Casino770 is the website where Casino-Partouche.com (a land based casino operator in France) redirect its french players (to avoid pursuits from the French government).
They are using the same software and the are runned by the same team (its a kind of underground operation from Partouche).
They used to be n1 in France 1 year ago but after not paying big winnings to players and comissions to affiliates, they have been "blacklisted" by the majority of the french affiliates and now they have a very bad reputation in France.
 

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