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  1. cappync

    Winner Screenshots - September 2020

    Monster hit at Brango Casino. @Casino Extreme showing me some love after a bumpy start to the week. :thumbsup:
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  3. cappync

    Nice wins on casinomax

    Hey @Bigjess welcome to the forum. You'll like it here, there are a lot of great people and a ton of information to be found. I am going to second you on your CasinoMax endorsement. There was a recent thread on here claiming they were "tight" but I've had some big wins recently and just cashed...
  4. cappync

    Casumo Have Fraudulently Stolen My Winnings

    Or in some cases after wagering is done and a withdrawal is processed :rolleyes:
  5. cappync

    Casumo Have Fraudulently Stolen My Winnings

    I'm little confused, is their reasoning for denying your withdrawal because you used a (supposedly) VPN ?
  6. cappync

    Resolved Casino Extreme refusing to pay, anyone know of a rep?

    Thank you Mikey @Casino Extreme for doing the right thing. I appreciate it. Also, thanks to @KasinoKing for helping. Happy result. :thumbsup:
  7. cappync

    Resolved Casino Extreme refusing to pay, anyone know of a rep?

    I appreciate all your input. I gathered all of your well thought out points and sent one final email to @Casino Extreme management hoping they will reconsider. I also opened a PAB ticket to see if maxd and crew can help me out. As a final thought, I have never had any issues with this group at...
  8. cappync

    Resolved Casino Extreme refusing to pay, anyone know of a rep?

    Yep. They are basically saying that even after the play through requirements are met, the restrictions are still in effect. Makes no sense. Worst part is that I deposited $200 with a 200% match so the "play through" was somewhere around 20K. That was not easy to clear!
  9. cappync

    Resolved Casino Extreme refusing to pay, anyone know of a rep?

    " The rules on this case are clear, as clear as it is that they were violated." But it is not clear that they were violated. I say the withdraw happened when I clicked "withdraw" in the casino cashier... and contacted Live chat... and sent and email with my crypto address. You say it doesn't...
  10. cappync

    Resolved Casino Extreme refusing to pay, anyone know of a rep?

    Also, if you are going to post emails, be transparent and post the chat that occurred moments after I requested the withdrawal. The one where your reps confirm that I had NOT violated the T&C and that everything was in order.
  11. cappync

    Resolved Casino Extreme refusing to pay, anyone know of a rep?

    @Casino Extreme My discrepancy with your post is this... I made it though the playthrough and requested a withdrawal before going over the max bet rule, correct? I don't think that is in question, is it? The issue here is that you have partially taken my winnings because the withdrawal was not...
  12. cappync

    Resolved Casino Extreme refusing to pay, anyone know of a rep?

    Nate, There was no max cashout attached to the bonus. I left $2501 behind to cash out next week and that is what they took.
  13. cappync

    Resolved Casino Extreme refusing to pay, anyone know of a rep?

    But was there was a breach in terms? I completed the playthrough requirements and initiated a withdrawal. To me, that fulfilled my obligation per their T&C's. 7.1.23. Terms of the promotions are in effect until a withdrawal is made from the promotion Their argument is that the withdraw must...
  14. cappync

    Resolved Casino Extreme refusing to pay, anyone know of a rep?

    I have an update... They contacted me and said they would honor my original withdrawal request ($4000) BUT they were only doing that in appreciation of my loyalty and would be removing my remaining balance ($2501). I would really appreciate some advice here... do I have a legit gripe?
  15. cappync

    Resolved Casino Extreme refusing to pay, anyone know of a rep?

    I have an odd situation going on with Casino Extreme and I am looking for some help. I used a bonus code which had a $10 max bet rule. I won, without violating the rule. I put a withdraw request into the cashier, spoke to Live Chat, was told everything was in order. Assuming my withdrawal was...
  16. cappync

    Winner Screenshots - Febuary 2020

    Nice one at Uptown Aces $2750 hit
  17. cappync

    Odd document request

    Just for closure... withdraw was processed today without issue. I never had a doubt in my mind about that, JPC group and Slotastic has always been good to me. I simply thought the "selfie" request was strange. Thanks to all that commented. Enjoy your holidays!
  18. cappync

    God of wine and pleasure

    We now have a Bacchus to go with our resident Dionysus? Time to get drunk!!!
  19. cappync

    Odd document request

    I send my "selfie" yesterday so I am hoping that will be the end of it. Once the get a look at my ugly mug, I imagine they won't be requesting anymore pics. :laugh:
  20. cappync

    Odd document request

    I have a withdraw pending from an accredited casino and just received this request via email from the casino... " A picture of you holding your Photo Identification to your face. Please ensure that the details of your Photo Identification are visible in the picture." Is it just me, or is this...
  21. cappync

    Need some help or tips please

    I don't understand why you are bragging about this and acting like it is you vs. everyone. You originally posted asking for "tips" and opinions but you don't like anyone that doesn't take your side. Dude, you lost. It happens when you gamble. Trying to get a refund is just as bad as the casinos...
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