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  1. NordicBet

    Eggomatic -funny-session!

    Hi Tirilej, Thanks for bringing this to our attention. This was sent to Netent who investigated but were unable to replicate the issue and also said that no other customers had reported this issue with the game. They believe it could be a Flash problem on the customers side and...
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  3. NordicBet

    Goodbye and see you soon

    Hello everyone, I have some news to announce which I have not been able to reveal since before. Today is my last day working with Betsson/Nordicbet. I want to thank everyone on CM. Though I have not been the most active poster I sure have been an active reader and had a great deal of fun...
  4. NordicBet

    Nordic..poor support, buggy software

    We did receive a response from MG in regards to this case, they pardoned the delay in response however what they stated was not much more information else than what we could have figured out ourselves. We have requested further investigation. Unfortunately there is not much more I can do at...
  5. NordicBet

    Nordic..poor support, buggy software

    I have not been able to replicate the issue myself but we have as you know had several players pointing this out and I completely agree that this behavior is definitely not optimal for either us, the players or the provider I would say. I did not want to respond to this thread before I had...
  6. NordicBet

    Nordic bet dont give bonus, offered by email

    Hi everyone, This was a manual mistake on our end loading the segment, which we are sorry for. In total 76 people received the email in error. I informed our support to credit the bonus to those affected, should any of them try and redeem it. I have been in contact with OP through PM and...
  7. NordicBet

    Williams Interactive (WMS) Games Now Live At Nordicbet

    Hello everyone! I just wanted to inform you all that the WMS games are now live at Nordicbet. Good luck and enjoy! :) Robin
  8. NordicBet

    Williams Interactive (WMS) Games Now Live At Nordicbet

    Hello everyone, I got an update from our Games Manager in regards to the VMS situation which I thought might be of interest to everyone here. We will keep you posted on when we can have these games live again. Apologies for the inconvenience. Robin
  9. NordicBet

    Maxino down?

    It seems our IT department managed to resolve it at the end. Thanks for bringing this issue to our attention. I'm glad it seems to be working for everybody now. :)
  10. NordicBet

    Maxino down?

    I'm sorry for the hassle guys. I have asked our IT to keep on investigating the matter. Regards Robin
  11. NordicBet

    Maxino down?

    Our IT department got back to me again. They stated that it seems to be a CSS + Javascript loading issue. They have restarted the server and pushed the new CSS + JS to the webhost. Hopefully this resolved the issues. Could you please clear any browser history/cache and confirm if it works now...
  12. NordicBet

    Maxino down?

    Hi, Maybe it was just some temporary connectivity issue. Are you still experiencing this? I checked with our IT department and they could not see any issues. I also tried to load the page myself in FF and Chrome after I had cleared cache and cookies, and it seemed to be loading fine from...
  13. NordicBet

    Finsoft/Spielo G2 Games Issue

    Hello everyone, I'm sorry for the delay. We have now completed our internal investigation and just as already concluded by many others - it was obvious that the game was not acting as it should have. We have reimbursed all losses on HiLo Gambler to all players since we launched the game, on all...
  14. NordicBet

    Finsoft/Spielo G2 Games Issue

    Hi everyone, First I would like to thank those that brought the matter to our attention. We obviously take this case very seriously. As a first step we have removed any games from the mentioned provider. We will investigate the issue internally and take further action according to the...
  15. NordicBet

    Good Bye For Now

    I was very sad to hear Ben would not be joining us for the next year as he has been a rock solid Casino manager, great mentor and friend, to both me, and the players. I figure we can all attest to that. I am forever grateful for his dedication, patience and help in getting me to where I am...
  16. NordicBet

    Good Bye For Now

    Hi Everyone, Today is my last day with Nordic Gaming Group (owner of NordicBet, TrioBet, ToBet and Maxino) as I have decided not to continue on with Betsson and today my NGG contract comes to an end. I wanted to say thank you to all of you for your support in the past few years and I am...
  17. NordicBet

    progressive games tab issue

    Hi, I see that you are from Italy. Is it possible that the progressive games are no longer available to Italian players with the new regulations and the games are getting blocked? We have Microgaming for Denmark and we did not have the progressive games that are avaliable in other markets. I...
  18. NordicBet

    Casino Christmas Calendars

    Hmmm, that is kind of strange, it should update on CET as rainmaker said. Thank you for posting the screen shot, now I need to find someone in IT that has not had too much egg nog :D Merry Christmas Everyone :yahoo: Ben
  19. NordicBet

    Casino Christmas Calendars

    :lolup: That made me laugh almost as much as Seventh777 new avatar :D
  20. NordicBet

    Software Complaint Casino software issue at Maxino.com

    Update Hi Everyone, I just want to make a few things clear. I asked Timoboy (the OP) permission to post his initial complaints to support as those complaints had the relevent information to what the OP said happened although the information varied a little with the first complaints. It was...
  21. NordicBet

    Software Complaint Casino software issue at Maxino.com

    Need Approval From OP Hi, If it is OK, I would like to post the initial chat transcripts from Timoboy to support, and if anyone wants to see them the transaction history from MG showing all the game rounds from MegaDeth. Also, it is actually possible to launch a QF game in Demo mode and...
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