<div class="bbWrapper">Hello you all,<br />
<br />
I played at a certain casino, which name I will not say, before they mange to handle my complaint.<br />
They have a U.K. License.<br />
<br />
I have questions of what a loss limit and a wager limit exactly is. <br />
<br />
My story: I started playing at august 17 and lost 10k! And won 2 k back. I had a big gambling hangover!! So got my self together and withdrew the 2 k. And limited for deposit €100. But first they said they didn't get my documents I send, which I did, but then they didn't pay! For 10 days! They said bank was not an option, only cards! They said I won't get paid without cards. Then I complained and they will investigate it due to verification....<br />
<br />
All said, still had the 2k on account and reversed it. With luck! 2 days ago I managed to get 6,5k balance! I tried to withdraw again but it didn't work, then finally I saw the problem: only 1k max to choose from... empty field filling an amount don't work. <br />
<br />
So I thought not gonna loose 5,5 k again and wednesdayevening I limited the account also with loss limit and wager limit of €100 a week. Thought I was save!<br />
<br />
Then early this morning I wanted to withdraw another 1k but not possible again cause max withdrawal attempts reached! I had only made one, 30 hrs before... <br />
<br />
Then I got temped again and start playing.. thought I was save with €100 euro loss and wager limit. Not!!!!!!! Could spend everything!!! How is this possible????<br />
What do those limits exactly mean? <br />
I thought loss limit of €100 a week, starts when you set it, in my case Wednesday 21:30 untill next Wednesday 21:30? My balance was €5500. When you you play bets of €10 and win 4 the loss is 6 and so on when you add it, you can't get down to 0???<br />
<br />
Then the wager limit of €100. Does this mean you place 10 bets of €10 and you are done? Or what??<br />
<br />
I do not understand how you can loose €5500 with those two limits. Can someone explain?<br />
So depressed about it.</div>